Notice Information
Notice Title
Establishment and Management of Water Industry Consumer Panels in England and Wales
Notice Description
CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0506ed
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/072154-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73110000 - Research services
Notice Value(s)
- Tender Value
- £7,903,000 £1M-£10M
- Lots Value
- £7,903,000 £1M-£10M
- Awards Value
- £799,132 £500K-£1M
- Contracts Value
- £799,132 £500K-£1M
Notice Dates
- Publication Date
- 7 Nov 20253 months ago
- Submission Deadline
- 16 Jun 2025Expired
- Future Notice Date
- 5 Jun 2025Expired
- Award Date
- 31 Aug 20255 months ago
- Contract Period
- 30 Sep 2025 - 30 Sep 2029 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CONSUMER COUNCIL FOR WATER
- Additional Buyers
- Contact Name
- Chris
- Contact Email
- procurement@ccwater.org.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B2 4BH
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
-
- Local Authority
- Birmingham
- Electoral Ward
- Ladywood
- Westminster Constituency
- Birmingham Ladywood
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/072154-2025
7th November 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/057800-2025
18th September 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/029925-2025
4th June 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016814-2025
24th April 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016758-2025
24th April 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016757-2025
24th April 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016754-2025
24th April 2025 - Planned procurement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"period": {
"durationInMonths": 3
}
}
]
}
]
}
]
}