Award

Translation With Artificial Intelligence

MIDDLESBROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

28 Apr 2025 at 13:25

Summary of the contracting process

Middlesbrough Council has successfully awarded a contract for the 'Translation With Artificial Intelligence' project, falling under the industry category of foreign language translation software development services. The procurement focused on a direct method below the threshold, implying a light-touch regime without competition. The contract was awarded on 28 April 2025, to City Trax Limited, and will commence from 1 May 2025, lasting until 28 April 2030. This project, located in the UKC2 region, underscores the Council's commitment to improving its multilingual communication capabilities through AI-powered translation solutions for documents and mandatory signage, adhering to technical, legal, and safety standards.

This initiative presents a significant opportunity for growth, particularly for businesses specialising in AI solutions, translation services, and software development. SMEs, like City Trax Limited, which offer scalable and accurate translation engines with features such as OCR and customizable glossaries, are well-suited to compete for similar tenders. Businesses focused on enhancing user interfaces and ensuring seamless integration with existing management systems can leverage their expertise to meet the Council’s stringent quality and service standards, thereby positioning themselves as key players in this niche market.

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Notice Title

Translation With Artificial Intelligence

Notice Description

Procurement Overview: AI-Powered Translation Solution Purpose: We are seeking a qualified supplier to provide an Artificial Intelligence (AI) solution for accurate, efficient, and scalable translation services. This solution will primarily be used for translating documents and mandatory signage to support our organization's multilingual communication requirements. Scope of Requirement: The AI translation solution must be capable of: Translating written documents (e.g., reports, manuals, instructions) across multiple languages. Translating and localizing mandatory signage to meet regulatory and cultural standards. Ensuring high levels of accuracy and contextual understanding in translations, particularly for technical, legal, and safety-related content. Supporting commonly used file formats (e.g., PDF, DOCX, JPG for scanned documents). Integrating into our existing document management systems, if applicable. Mandatory Features: AI-driven translation engine with support for at least 10 major global languages. OCR (Optical Character Recognition) functionality to translate scanned or photographed documents. Customizable glossaries or translation memory features to maintain consistency across translations. Data privacy and compliance with relevant regulations (e.g., GDPR). User-friendly interface or API for internal team access. Evaluation Criteria: Translation accuracy and contextual relevance. Ease of integration and user interface quality. Service scalability and turnaround times. Pricing model and total cost of ownership. Supplier experience and customer support capabilities.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05086e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017330-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212740 - Foreign language translation software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,880 Under £100K

Notice Dates

Publication Date
28 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Apr 202510 months ago
Contract Period
30 Apr 2025 - 28 Apr 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MIDDLESBROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@middlesbrough.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS1 9FT
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
Not specified

Local Authority
Middlesbrough
Electoral Ward
Newport
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

CITY TRAX

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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