Award

SystmOne Community Electronic Patient Record

EAST LONDON NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

28 Apr 2025 at 15:44

Summary of the contracting process

The recent procurement process, initiated on 28th April 2025 and led by the East London NHS Foundation Trust, pertains to the award of a contract for the continuation of the SystmOne Community Electronic Patient Record system. The procurement, classified under 'Health services' with the CPV code 85100000, underscores the strategic alignment with the Trust's digital strategy and the wider Integrated Care System (ICS) Digital strategy. This process, located in the United Kingdom's London region (UKI42), has reached the award stage, with The Phoenix Partnership (Leeds) Ltd being the designated supplier. The procurement was conducted via a limited method, without prior publication of a call for competition, given its alignment with specified directives.

This tender represents a key opportunity for businesses involved in digital health services to engage in the NHS's ongoing digital strategy initiatives. The contract is particularly advantageous for large technology firms with experience in electronic patient record systems, as it demands solutions that enhance existing infrastructure while aligning with NHS strategic objectives. Enterprises capable of offering robust and scalable digital health solutions, especially those familiar with integrated care systems and the challenges of healthcare IT, will find this contract a valuable pathway for business growth and collaboration with a leading NHS trust.

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Notice Title

SystmOne Community Electronic Patient Record

Notice Description

Our community services are aligned to the local GP clinical systems (EMIS in NEL, S1 in BLMK). Our mental health services use RiO which is aligned with NELFT in NEL ICS and several other MH Trusts across London. This is in alignment with our Trust digital strategy as well as the wider ICS Digital strategy. We are already working with our neighbouring trusts on setting requirements for a join procurement in 2025/26 to deliver on the ICS systems convergence strategy<br/>Building on the Trust's approved Digital Strategy, which is aligned to the organisation's strategic objectives, there is a programme underway to develop Technology Strategies. These follow on from the Trust's development of an overall Digital Strategy which set out the role of digital in supporting the Trust's clinical services and the broad direction of travel for building the infrastructure, systems, and services needed in the future. We will be focussing our efforts on optimising our existing EPR systems. This programme will be in collaboration with our neighbouring trusts to ensure we are building on collective learning, so we all move towards a best of breed end state.

Lot Information

Lot 1

Integrated Care System Strategy

Our community services are aligned to the local GP clinical systems (EMIS in NEL, S1 in BLMK). Our mental health services use RiO which is aligned with NELFT in NEL ICS and several other MH Trusts across London. This is in alignment with our Trust digital strategy as well as the wider ICS Digital strategy. We are already working with our neighbouring trusts on setting requirements for a join procurement in 2025/26 to deliver on the ICS systems convergence strategy.

Aims and Objectives

Building on the Trust's approved Digital Strategy, which is aligned to the organisation's strategic objectives, there is a programme underway to develop Technology Strategies. These follow on from the Trust's development of an overall Digital Strategy which set out the role of digital in supporting the Trust's clinical services and the broad direction of travel for building the infrastructure, systems, and services needed in the future. We will be focussing our efforts on optimising our existing EPR systems. This programme will be in collaboration with our neighbouring trusts to ensure we are building on collective learning, so we all move towards a best of breed end state.

Current service provider

The Trust intends to issue a VEAT Notice to inform potential suppliers of our decision to extend the contract with the Access Group. Extending the contract represents a financially prudent decision for the Trust, as it allows the Trust to continue benefiting from a system that is integral to the clinical operations while preparing for a transition in 2025/6.

Reason for Voluntary ex ante transparency notice

The publication of the VEAT notice allows a 10-day opportunity for the offer made by ACCESS GROUP in the provision of RIO software/system for the 30 months extension are 1. Providers to challenged and 2. ELFT to follow a two-year engagement with neighbouring trusts on setting requirements for a join procurement in 2026/26 to deliver on the ICS systems convergence strategy. Additional information: A further extension Period of 24 months will be applied to the Contract dated 01/04/2018. This is in addition to the existing 24-month extension period.
Clause 1.2 of the Order form, reference SBS/15/CR/WAS/8387/27 and dated 01 April 2018, will be changed to include an additional 24-month Extension Period. Therefore, rather than a 24 months extension period, a 48-month extension applies, extending the contract to 31 March 2027.
No change to pricing but for the avoidance of doubt indexation will apply from 1 April 2023, in accordance with the contract and financial model - B17.

Procurement Information

Risk and Mitigation<br/><br/>1. Who uses this service? - Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes<br/>2. What is the risk of losing this service through ineffective procurement process? - High (Red)<br/>3. If we lost the service what would the impact be? - High (Red).<br/>4. Do we have an alternative provider we could use? - Assurance provided by Access group that they can continue to provide this service through Direct award. Using NHS SBS ref: SBS / 19 / AB / WAB / 9411 Digital Workplace Solutions Framework. Trust can call off for up to 7 years under this framework agreement and can either Direct award or run a further mini competition.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0508ab
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017421-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£246,759 £100K-£500K

Notice Dates

Publication Date
28 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST LONDON NHS FOUNDATION TRUST
Contact Name
harpreet bhachu
Contact Email
harpreet.bhachu2@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E1 8DE
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI42 Tower Hamlets

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

THE PHOENIX PARTNERSHIP (LEEDS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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