Tender

ID540 Communal, Office & Window Cleaning

ASPIRE HOUSING

This public procurement record has 3 releases in its history.

TenderCancellation

24 Nov 2025 at 13:01

UK12 - Procurement Termination Notice
Tender

10 Jun 2025 at 10:55

UK4 - Tender Notice
Planning

30 Apr 2025 at 07:14

UK3 - Planned Procurement Notice
Summary of the contracting process

The procurement process for the "ID540 Communal, Office & Window Cleaning" services was undertaken by Aspire Housing, a public authority in Newcastle Under Lyme, United Kingdom. Initially planned and later tendered, the process aimed at acquiring a service provider to perform communal cleaning and window cleaning across Aspire's operational area. The procurement process was open and valued at £1,600,000, closing to submissions by 14th July 2025. However, the tender was eventually cancelled on 24th November 2025 due to an inability to complete a like-for-like evaluation concerning costs, thus terminating the procurement prematurely. It was intended to run from 1st December 2025 to 30th November 2028, with a potential extension for two further 12-month periods.

This tender presented significant opportunities for businesses specialising in cleaning services, particularly those focusing on communal, building and window cleaning. The contract sought high standards of adherence to relevant safety and performance regulations, signalling opportunities for firms with robust quality assurance processes. Despite the cancellation, similar future procurement needs from Aspire Housing could benefit enterprises that cater to the public sector, including SMEs and VCSEs, with capabilities in delivering comprehensive cleaning services. Such contracts are pivotal in establishing long-term business growth through association with public authority projects.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

ID540 Communal, Office & Window Cleaning

Notice Description

Aspire is seeking a "Service Provider" of communal cleaning, incorporating external window cleaning across Aspire's whole operational area. The Service Provider will be responsible for ensuring all works are performed in line with all relevant standards and regulations, maintaining high standards of safety and performance throughout the duration of the contract.

Lot Information

Lot LOT-0001

Renewal: Option to extend for a further 2x 12 month periods subject to successful performance

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0509a6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076455-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90910000 - Cleaning services

90911000 - Accommodation, building and window cleaning services

90911200 - Building-cleaning services

90911300 - Window-cleaning services

90918000 - Bin-cleaning services

90919200 - Office cleaning services

Notice Value(s)

Tender Value
£1,600,000 £1M-£10M
Lots Value
£1,600,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Nov 20253 months ago
Submission Deadline
14 Jul 2025Expired
Future Notice Date
26 May 2025Expired
Award Date
Not specified
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
2029-06-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Cancelled

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ASPIRE HOUSING
Additional Buyers

MISSING

Contact Name
Not specified
Contact Email
contracts@aspirehousing.co.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UNDER LYME
Postcode
ST5 0QW
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG23 Stoke-on-Trent
Local Authority
Newcastle-under-Lyme
Electoral Ward
May Bank
Westminster Constituency
Newcastle-under-Lyme

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0509a6-2025-11-24T13:01:53Z",
    "date": "2025-11-24T13:01:53Z",
    "ocid": "ocds-h6vhtk-0509a6",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "017783-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK3",
                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/017783-2025",
                "datePublished": "2025-04-30T08:14:16+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PTCP-1774-DYCR",
            "name": "Aspire Housing",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTCP-1774-DYCR"
            },
            "address": {
                "streetAddress": "Kingsley, The Brampton",
                "locality": "Newcastle Under Lyme",
                "postalCode": "ST5 0QW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG24"
            },
            "contactPoint": {
                "email": "contracts@aspirehousing.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.aspirehousing.co.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PTCP-1774-DYCR",
        "name": "Aspire Housing"
    },
    "tender": {
        "id": "ID540",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "ID540 Communal, Office & Window Cleaning",
        "description": "Aspire is seeking a \"Service Provider\" of communal cleaning, incorporating external window cleaning across Aspire's whole operational area. The Service Provider will be responsible for ensuring all works are performed in line with all relevant standards and regulations, maintaining high standards of safety and performance throughout the duration of the contract.",
        "status": "complete",
        "items": [
            {
                "id": "LOT-0001",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90910000",
                        "description": "Cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911000",
                        "description": "Accommodation, building and window cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911200",
                        "description": "Building-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911300",
                        "description": "Window-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90918000",
                        "description": "Bin-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90919200",
                        "description": "Office cleaning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG23",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG23",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "LOT-0001"
            }
        ],
        "value": {
            "amountGross": 2000000,
            "amount": 1600000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "https://in-tendhost.co.uk/aspirehousing/aspx/Tenders/Current",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-07-14T12:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2025-09-29T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "LOT-0001",
                "status": "complete",
                "value": {
                    "amountGross": 2000000,
                    "amount": 1600000,
                    "currency": "AED"
                },
                "awardCriteria": {
                    "weightingDescription": "40% Quality, 60% price - clarification interviews may be required",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Simple description",
                            "description": "40% Quality, 60% price - clarification interviews may be required"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2025-12-01T00:00:00+00:00",
                    "endDate": "2028-11-30T23:59:59+00:00",
                    "maxExtentDate": "2030-11-30T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option to extend for a further 2x 12 month periods subject to successful performance"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-05-26T23:59:59+00:00"
        },
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2029-06-01T23:59:59Z"
                }
            ]
        },
        "enquiryPeriod": {
            "endDate": "2025-06-26T12:00:00+00:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "031211-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/031211-2025",
                "datePublished": "2025-06-10T11:55:46+01:00",
                "format": "text/html"
            },
            {
                "id": "076455-2025",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/076455-2025",
                "datePublished": "2025-11-24T13:01:53Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "cancelled",
            "statusDetails": "Unable to complete a like for like evaluation in relation to costs.",
            "finalStatusDate": "2025-11-24T00:00:00+00:00",
            "relatedLots": [
                "LOT-0001"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "cancelled"
        }
    ]
}