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Regulatory IT Platform Delivery Partner

Care Quality Commission

This public procurement record has 5 releases in its history.

Award

31 Jul 2026 at 14:38

UK6 - Contract Award Notice
PlanningUpdate

22 Dec 2025 at 16:25

UK1 - Pipeline Notice
PlanningUpdate

12 Sep 2025 at 11:17

UK1 - Pipeline Notice
PlanningUpdate

10 Jun 2025 at 10:01

UK1 - Pipeline Notice
Planning

01 May 2025 at 16:59

UK1 - Pipeline Notice
Summary of the contracting process

The Care Quality Commission is procuring a managed services partner for its business-critical regulatory IT systems. The requirement is for additional capacity and capability across multiple disciplines and technologies, covering system and support services and related IT platform delivery. Work is to be delivered across England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. This is a public-sector services requirement led by the Care Quality Commission, the central government authority responsible for the procurement. The scope is suited to organisations that can provide broad, flexible technology capability alongside ongoing support for regulatory systems used across the organisation.

The procurement is complete and was run as a competitive award under a framework using a selective procedure. It had one lot and was above the relevant threshold. The contract was awarded to HITACHI SOLUTIONS EUROPE LTD on 16 July 2026 for £43,333,333.33 excluding VAT, or £50,000,000 including VAT. The awarded contract period is 14 September 2026 to 13 September 2029. A standstill period ends on 12 August 2026, with contract signature scheduled for 31 August 2026. The earlier estimated procurement value was £33,333,333.33 excluding VAT, or £40,000,000 including VAT. The lot was identified as suitable for small and medium-sized enterprises, and the tender was evaluated through a competitive framework award process.

This award demonstrates substantial, multi-year demand from the Care Quality Commission for a managed technology partner supporting business-critical regulatory IT. A credible future competitor would need to combine service management with the technical capacity to support IT platforms across multiple disciplines and technologies. Relevant strengths are likely to include systems support, managed services delivery, technology specialists who can augment internal capability, and experience operating dependable services in a regulatory or similarly business-critical environment. Suppliers should be able to work across England and provide sufficient breadth and resilience for organisation-wide requirements. The procurement’s SME suitability also indicates that specialist firms, or smaller providers with the right delivery capacity and partnership model, may be well placed for future competition.

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Notice Information

Notice Title

Regulatory IT Platform Delivery Partner

Notice Description

Managed services partner to provide capacity and capability augmentation across multiple disciplines and technologies for its business-critical regulatory IT systems.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050bca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072777-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
£33,333,333 £10M-£100M
Lots Value
Not specified
Awards Value
£43,333,333 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Oct 2025Expired
Award Date
16 Jul 20261 months ago
Contract Period
14 Sep 2026 - 13 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Care Quality Commission
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

HITACHI SOLUTIONS EUROPE LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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