Planning

Managed IT Services

CARE QUALITY COMMISSION

This public procurement record has 2 releases in its history.

PlanningUpdate

20 Feb 2026 at 08:54

UK1 - Pipeline Notice
Planning

01 May 2025 at 16:16

UK1 - Pipeline Notice
Summary of the contracting process

The Care Quality Commission is planning a procurement process for "Managed IT Services," focused on providing operation centre and digital workplace managed services. This procurement falls under the services category, specifically targeting IT consulting, software development, internet, and support services. The process is at the planning stage with a projected start date for the contract on 1st April 2028, ending by 31st March 2033, with a possibility of extension until 2035. The anticipated sourcing strategy is a call-off from a framework agreement. The procurement will cover various regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK in the United Kingdom. The future notice for this tender is expected to be published by 1st April 2027, and the total estimated contract value is approximately £17 million (net).

This tender represents a significant opportunity for growth, particularly for small and medium-sized enterprises (SMEs) that are suited for providing comprehensive IT services across multiple regions. Businesses specialising in IT consulting, software development, and internet services will find this tender fitting for their services, given the project's broad geographic scope and substantial financial scale. The procurement provides an excellent platform for businesses to establish or strengthen their presence in the public sector IT services market, with opportunities for renewal and extension presenting added long-term prospects. The planned call-off from a framework agreement simplifies access, making it more accessible for well-prepared suppliers to engage with the procurement process.

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Notice Information

Notice Title

Managed IT Services

Notice Description

This is a UK1 Pipeline Notice. Provision of Operation Centre and Digital Workplace Managed Services. Planned Sourcing route: Call-off from a framework agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050bcf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015486-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£17,007,634 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20262 days ago
Submission Deadline
Not specified
Future Notice Date
1 Apr 20272 years to go
Award Date
Not specified
Contract Period
31 Mar 2028 - 31 Mar 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Not specified
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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