Tender

Cloud - Based Computerised Maintenance Management System

NATIONAL LIBRARY OF SCOTLAND

This public procurement record has 2 releases in its history.

Tender

04 Sep 2025 at 13:57

Planning

02 May 2025 at 12:03

Summary of the contracting process

The National Library of Scotland is currently in the tender stage for acquiring a cloud-based Computerised Maintenance Management System (CMMS) aimed at improving the management of its Estate Team operations. This procurement falls under the industry category of facilities management software and covers locations including four sites in Edinburgh and two sites in Glasgow. The tender process, identified as active, involves an open procedure and is valued at £250,000. Interested suppliers should note the electronic submission method with a bid submission deadline of 8th October 2025 by 12:00 pm. This procurement aims to streamline processes, enhance business efficiencies, and adopt a cloud-first approach, ensuring services are accessible via web browsers and mobile devices without requiring on-premise installations.

This tender represents a significant opportunity for businesses specialising in software-as-a-service (SaaS) solutions within the facilities management sector. Companies with capabilities in implementing and supporting cloud-based systems, particularly those offering comprehensive maintenance management solutions, should consider competing. The requirement to migrate data and integrate with existing library systems, including smart devices, suggests a demand for providers with strong technical expertise. The focus on streamlining maintenance operations, tracking costs, and ensuring service efficiency could appeal to technology firms that are adept at delivering solutions that offer clear reporting and integration with existing technological ecosystems. By participating, businesses can potentially secure ongoing contracts, as the procurement allows for possible renewal terms of up to 2 years at a time, with a maximum extension of six additional years.

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Notice Title

Cloud - Based Computerised Maintenance Management System

Notice Description

The National Library of Scotland ("the Library") is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation.

Lot Information

Lot 1

The National Library of Scotland (the Library) is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation. The new CMMS will be able to mange all of the Library's premises including 4 sites in Edinburgh and 2 sites in Glasgow. The required CMMS solution is expected to provide functionalities to assist the Library to achieve the following objectives: - Reduce the time staff and managers spend running maintenance operations by streamlining processes. - Provide clear reports, allowing the maintenance manager to keep track of spending and ensure money is used wisely. - Enable staff, contractors, and users to easily report problems and see how repairs are progressing. - Track jobs by time and cost, enabling clear understanding of how long things take and how much they cost. - Report on performance to help improve services. - Provide information that helps prove value for money to the Library and its Board. - Connect with smart devices and cloud-based systems to improve automation and data sharing. Additional information: N/A

Renewal: 3 x 24 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050c3a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053978-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

48420000 - Facilities management software package and software package suite

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20255 months ago
Submission Deadline
8 Oct 2025Expired
Future Notice Date
17 Aug 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Estimated to issue contract notice for replacement system in 3,5,7 or 9 years from now, depending on winning tenderer's performance.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL LIBRARY OF SCOTLAND
Contact Name
Not specified
Contact Email
rosa.mak@nls.uk
Contact Phone
+44 1316233700

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1EW
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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