Award

Extra Care Services Framework

CORNWALL COUNCIL

This public procurement record has 3 releases in its history.

Award

01 May 2026 at 08:50

Tender

12 Sep 2025 at 17:14

Planning

06 May 2025 at 12:54

Summary of the contracting process

This public procurement process is managed by Cornwall Council and is part of their ongoing initiatives to enhance the Extra Care Services Framework. The procurement seeks the delivery of on-site care and support in both new and existing extra care housing across strategic locations in Cornwall. The latest stage of this procurement, the Award stage, was concluded on 1st May 2026. The process follows an open procedure under the UK procurement rules and forms part of the broader Cornwall Supported & Specialist Housing Strategy, covering a period from 2023 to 2050. The awarded value for this contract is GBP 2.6 billion, and services are scheduled to commence on 1st July 2026, continuing until December 2034, assuming all renewal options are exercised.

As part of this framework, the procurement offers significant opportunities for businesses in the care services industry to participate and expand their operations in Cornwall. The services align with industry categories of social work services combined with accommodation, making them attractive for large-scale care providers. The open procurement method utilised ensures that qualified and experienced providers can vie for inclusion in the framework, which is adaptable to include more suppliers if demand forecasts indicate potential service shortfalls. This suggests a competitive field favouring established care services firms with a robust capacity to manage and deliver extensive care programmes efficiently.

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Notice Title

Extra Care Services Framework

Notice Description

Delivery of on-site care and support in new and existing extra care housing. In 2023, the Council published its Supported and Specialist Housing Strategy, Cornwall Supported & Specialist Housing Strategy 2023-2050 which sets out the future demand for services. This procurement tender exercise is for extra care services in new or existing extra care schemes in strategic locations across Cornwall to meet the demand set out in the Specialist and Supported Housing Strategy and Market Position Statement.

Lot Information

Lot 1

Renewal: Please refer to the Tender Documents for further information.

Planning Information

10 Sept 2024 Publication of Prior Information Notice – market engagement invitation for combined Extra Care and Home Care 24 Sept 2024 Joint Care Homes and Extra Care market engagement event 04 Dec 2024 Re-Publication of Prior Information Notice – market engagement invitation for the individual projects following decision to separate the two elements extra care and home care in to separate procurement exercises 08 Jan 2025 Extra Care pricing methodology workshop 16 Jan 2025 Extra Care specification workshop 22 Jan 2025 Joint Care Homes and Extra Care commercial model workshop In order to view the engagement information please register and express interest to the project please follow the link to the supplyingthesouthwest portal - https://procontract.due-north.com/Advert?advertId=65e2ac42-8bb1-ef11-8132-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050d26
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040310-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85311000 - Social work services with accommodation

Notice Value(s)

Tender Value
ÂŁ2,600,000,000 ÂŁ1B-ÂŁ10B
Lots Value
ÂŁ2,600,000,000 ÂŁ1B-ÂŁ10B
Awards Value
ÂŁ2,600,000,000 ÂŁ1B-ÂŁ10B
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20262 weeks ago
Submission Deadline
15 Jan 2026Expired
Future Notice Date
16 Jun 2025Expired
Award Date
31 Mar 20261 months ago
Contract Period
30 Jun 2026 - 31 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORNWALL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Post Town
Truro
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK3 Cornwall and Isles of Scilly

Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Supplier Information

Number of Suppliers
19
Supplier Names

BE CARE

BLUEBOARD CARE SERVICES

CARE DORSET

CERA CARE OPERATIONS

COASTLINE HOUSING

CORNWALL HEALTH CARE SERVICES

DIAMOND MEDICAL

FORTIX

G P HOMECARE

KARREK COMMUNITY

KENSA HEALTH HOME CARE

LOVAGE HOME CARE

MIDCO CARE

MOREGLO CARE

NADIAMED

PASSION RECRUITMENT AGENCY

PENHELLIS COMMUNITY CARE

SAFESIDE SUPPORTED LIVING SERVICES

THE HUMAN SUPPORT GROUP

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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            "id": "GB-PPON-PHTM-1585-DLWY",
            "name": "Collens Healthcare",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHTM-1585-DLWY"
            },
            "address": {
                "streetAddress": "Conway House, 31 Worcester Street,",
                "locality": "Gloucester",
                "postalCode": "GL1 3AJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK13"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
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        },
        {
            "id": "GB-PPON-PBPJ-9129-VDNZ",
            "name": "Compact Personnel",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBPJ-9129-VDNZ"
            },
            "address": {
                "streetAddress": "Hilton House Office 1, B Block, 4th Floor, Hilton House",
                "locality": "Stockport",
                "postalCode": "Sk1 3NA",
                "country": "GB",
                "countryName": "United Kingdom",
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            "roles": [
                "tenderer"
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            "details": {
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        },
        {
            "id": "GB-PPON-PTBH-8424-VXRN",
            "name": "Dynamic Housing Care and Support",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTBH-8424-VXRN"
            },
            "address": {
                "streetAddress": "Aw House",
                "locality": "Luton",
                "postalCode": "LU1 2SJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH21"
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            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
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        },
        {
            "id": "GB-PPON-PTLJ-5277-LVDV",
            "name": "GleeCS Healthcare Solution",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTLJ-5277-LVDV"
            },
            "address": {
                "streetAddress": "Office 4 Copley Mill, Demesne Drive,",
                "locality": "Stalybridge",
                "postalCode": "SK15 2QF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD35"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-PPON-PTNJ-8579-VWQH",
            "name": "Identity Quality Care",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTNJ-8579-VWQH"
            },
            "address": {
                "streetAddress": "30 Stamp Acre",
                "locality": "Dunstable",
                "postalCode": "LU6 1FY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH25"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-PPON-PCNR-4694-ZBYN",
            "name": "Lending Hands in Care",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCNR-4694-ZBYN"
            },
            "address": {
                "streetAddress": "St. Kew Highway Service Station,",
                "locality": "Bodmin",
                "postalCode": "PL30 3ED",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK30"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-PPON-PMWX-4989-QMWQ",
            "name": "Premium Health and Care",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMWX-4989-QMWQ"
            },
            "address": {
                "streetAddress": "2 Berrington walk",
                "locality": "Bolton",
                "postalCode": "BL2 2UD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD36"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
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        {
            "id": "GB-PPON-PNDD-4386-PNZN",
            "name": "Polus Care",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNDD-4386-PNZN"
            },
            "address": {
                "streetAddress": "Suite 9, Highcross Business Centre,",
                "locality": "Hinckley",
                "postalCode": "LE10 0AW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF22"
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            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        },
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            "id": "GB-PPON-PTVW-1934-RRQD",
            "name": "Rhesus Care",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTVW-1934-RRQD"
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            "address": {
                "streetAddress": "Unit 8 Boultbee Business Units,",
                "locality": "Birmingham",
                "postalCode": "B7 5AR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG31"
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            "roles": [
                "tenderer"
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                "scale": "large",
                "vcse": false
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        {
            "id": "GB-PPON-PXJL-2345-WDYG",
            "name": "Ridge View Supported Living",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXJL-2345-WDYG"
            },
            "address": {
                "streetAddress": "Suites 2.1 & 2.2 Southgate Innovation Centre,",
                "locality": "Derby",
                "postalCode": "DE23 6UQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF11"
            },
            "roles": [
                "tenderer"
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            "details": {
                "scale": "large",
                "vcse": false
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        },
        {
            "id": "GB-PPON-PDTG-6287-TDLX",
            "name": "Christine Rowberry trading as Rightnurse Care Service",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDTG-6287-TDLX"
            },
            "address": {
                "streetAddress": "Riviera House 42 B Threemilestone Industrial Est,",
                "locality": "Truro",
                "postalCode": "TR4 9NY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK30"
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            "roles": [
                "tenderer"
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            "details": {
                "scale": "large",
                "vcse": false
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        },
        {
            "id": "GB-PPON-PGLY-7524-YNNL",
            "name": "South West care Services",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PGLY-7524-YNNL"
            },
            "address": {
                "streetAddress": "22 Silver Street",
                "locality": "Trowbridge",
                "postalCode": "BA14 8AE",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK15"
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                "vcse": false
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            "id": "GB-PPON-PCQH-9381-YBCT",
            "name": "Swift Care Services",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCQH-9381-YBCT"
            },
            "address": {
                "streetAddress": "70 Arlingham Way",
                "locality": "Bristol",
                "postalCode": "BS34 5NF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK12"
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            "roles": [
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                "scale": "large",
                "vcse": false
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            "id": "GB-PPON-PXHY-9492-VRWG",
            "name": "Verity Healthcare",
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                "scheme": "GB-PPON",
                "id": "PXHY-9492-VRWG"
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            "address": {
                "streetAddress": "20-22 Wenlock Road",
                "locality": "London",
                "postalCode": "N1 7GU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
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                "scale": "large",
                "vcse": false
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            "id": "GB-PPON-PNDQ-1347-QHWT",
            "name": "Warren Homecare",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNDQ-1347-QHWT"
            },
            "address": {
                "streetAddress": "1 Wallis Court James Carter Road,",
                "locality": "Bury St Edmunds",
                "postalCode": "IP28 7DD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH14"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
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        },
        {
            "id": "GB-PPON-PJMV-3681-CTWG",
            "name": "Xerus Care",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJMV-3681-CTWG"
            },
            "address": {
                "streetAddress": "3 Aurora Drive",
                "locality": "Colchester",
                "postalCode": "CO2 9GT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH34"
            },
            "roles": [
                "tenderer"
            ],
            "details": {
                "scale": "large",
                "vcse": false
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    ],
    "buyer": {
        "id": "GB-PPON-PYRH-9827-DWLP",
        "name": "Cornwall Council"
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    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "10 Sept 2024 Publication of Prior Information Notice - market engagement invitation for combined Extra Care and Home Care 24 Sept 2024 Joint Care Homes and Extra Care market engagement event 04 Dec 2024 Re-Publication of Prior Information Notice - market engagement invitation for the individual projects following decision to separate the two elements extra care and home care in to separate procurement exercises 08 Jan 2025 Extra Care pricing methodology workshop 16 Jan 2025 Extra Care specification workshop 22 Jan 2025 Joint Care Homes and Extra Care commercial model workshop In order to view the engagement information please register and express interest to the project please follow the link to the supplyingthesouthwest portal - https://procontract.due-north.com/Advert?advertId=65e2ac42-8bb1-ef11-8132-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21",
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                "status": "met"
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                "description": "Preliminary market engagement notice on Find a Tender",
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    "tender": {
        "id": "DN771277",
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            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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        "title": "Extra Care Services Framework",
        "description": "Delivery of on-site care and support in new and existing extra care housing. In 2023, the Council published its Supported and Specialist Housing Strategy, Cornwall Supported & Specialist Housing Strategy 2023-2050 which sets out the future demand for services. This procurement tender exercise is for extra care services in new or existing extra care schemes in strategic locations across Cornwall to meet the demand set out in the Specialist and Supported Housing Strategy and Market Position Statement.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85311000",
                        "description": "Social work services with accommodation"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2600000000,
            "amount": 2600000000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-05-01T00:00:00+01:00",
                    "endDate": "2027-10-31T23:59:59+00:00",
                    "maxExtentDate": "2029-04-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "complete",
                "value": {
                    "amountGross": 2600000000,
                    "amount": 2600000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
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                            "type": "price",
                            "name": "Price",
                            "numbers": [
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                                    "number": 35,
                                    "weight": "percentageExact"
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                            "description": "Please refer to the Tender Documents for further details of the Conditions of Participation"
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                            "type": "technical",
                            "description": "Please refer to the Tender Documents for further details of the Conditions of Participation"
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                "suitability": {
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        "submissionMethodDetails": "https://procontract.due-north.com/Advert?advertId=b1c8cc77-1f16-f011-8136-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21",
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            "endDate": "2026-01-06T17:00:00+00:00"
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        "awardPeriod": {
            "endDate": "2026-02-28T23:59:59+00:00"
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        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
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            {
                "id": "056373-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
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    "bids": {
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                "status": "valid",
                "tenderers": [
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                        "id": "GB-PPON-PWRN-4138-ZJZH",
                        "name": "Be Care"
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                "id": "22",
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                        "name": "Blueboard Care Services"
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                "id": "24",
                "status": "valid",
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                        "id": "GB-PPON-PQMP-1376-MXZH",
                        "name": "Cera Care Operations"
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                "id": "25",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-PPON-PHYP-7343-GBBP",
                        "name": "Coastline Housing"
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                "id": "26",
                "status": "valid",
                "tenderers": [
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                        "id": "GB-PPON-PDYX-7269-LRLX",
                        "name": "Cornwall Health Care Services"
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                        "id": "GB-PPON-PVXJ-8462-NCNR",
                        "name": "Diamond Medical"
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                "relatedLots": [
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                        "name": "Fortix"
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                "status": "valid",
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                        "name": "G P Homecare"
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                "status": "valid",
                "tenderers": [
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                        "id": "GB-PPON-PGDG-3714-QYBH",
                        "name": "Karrek Community CIC"
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                "status": "valid",
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                        "name": "Kensa Health Home Care"
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                        "name": "Lovage Home Care"
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                        "name": "Midco Care"
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                        "name": "Moreglo Care"
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                "status": "valid",
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                        "name": "Nadiamed"
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                        "name": "Passion Recruitment Agency"
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                        "name": "Penhellis Community Care"
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                "status": "valid",
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                        "name": "Safeside Supported Living Services"
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                "relatedLots": [
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                "id": "39",
                "status": "valid",
                "tenderers": [
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                        "name": "The Human Support Group"
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                "id": "1",
                "status": "valid",
                "tenderers": [
                    {
                        "id": "GB-PPON-PTVH-5861-RDNV",
                        "name": "Alpha May Care First"
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                "relatedLots": [
                    "1"
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                "id": "2",
                "status": "valid",
                "tenderers": [
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