Planning

Newcastle Home Care Services

NEWCASTLE CITY COUNCIL

This public procurement record has 7 releases in its history.

Planning

21 Jan 2026 at 10:24

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

12 Sep 2025 at 14:20

UK2 - Preliminary Market Engagement Notice
Planning

08 Sep 2025 at 11:49

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

08 Sep 2025 at 11:44

UK1 - Pipeline Notice
PlanningUpdate

23 May 2025 at 13:03

UK1 - Pipeline Notice
PlanningUpdate

14 May 2025 at 12:59

UK1 - Pipeline Notice
Planning

06 May 2025 at 13:50

UK1 - Pipeline Notice
Summary of the contracting process

Newcastle City Council is currently in the planning stage for a new public procurement opportunity titled "Newcastle Home Care Services," under the tag of tender initiation. This process focuses on the health and social work services industry category and is aimed at establishing a framework to deliver high-quality home care support to adults within Newcastle who meet the national eligibility criteria. The Council is targeting a wide range of individuals, including older people, those with mental health needs, physical disabilities, or specific conditions such as dementia. The procurement involves a framework agreement, and the council is set to host a Market Consultation Event on 23rd February 2026 at the Pandon Room, Newcastle Civic Centre, where interested home care providers can engage and provide feedback ahead of the tender launch in April 2026. The contract period is planned to start on 5th September 2026 and is expected to run till 4th September 2029, with a potential extension up to 2032.

This tender presents robust opportunities for businesses in the health and social work sectors, particularly those well-versed in providing personalised home care services. Providers who specialise in supporting various vulnerable groups, including the elderly or those with specific health needs, are well-positioned to compete. The framework aims to bolster community connections and promote independent living, offering a platform for businesses to innovate and deliver person-centred care. Participation in the upcoming market engagement event will allow providers to influence the final framework design and align their services with the Council's objectives, potentially opening doors for small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) to contribute to local care services and broaden their business scope.

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Notice Information

Notice Title

Newcastle Home Care Services

Notice Description

Newcastle City Council has a statutory duty to provide care and support services to residents who meet the national minimum eligibility threshold as defined by the Care Act 2014. The Council is committed to delivering a high-quality, responsive, and accessible home care service that enables individuals to live independently, safely, and meaningfully within their own homes and communities. This contract will support adults residing in the City of Newcastle who meet the national eligibility criteria, including: Older people aged 65 and over Adults (18+) with mental health needs Adults (18+) with physical disabilities, including sensory impairments Adults (18+) with specific needs, such as dementia, learning disabilities, end-of-life or palliative care, sudden onset or acquired brain injuries The service will operate 365 days a year (366 in leap years), between the hours of 7:00 AM and 11:00 PM

Planning Information

Newcastle City Council invites home care providers to join us for a Market Consultation Event on the 23rd February 2026 to discuss the upcoming Newcastle Home Care Framework tender opportunity. Through engagement with people supported, care workers, providers, social workers, and other professionals, we have developed a proposal for the new framework. Building on the successful Provider Market Engagement event held on 29th October, this session will focus hearing thoughts, ideas, and final feedback before the tender launches in April 2026. This is your opportunity to help influence the future of home care in Newcastle. Event Details: Date: Monday 23rd February 2026 Time: 9:30am-12pm (doors open 9:30am for prompt 10am start) Venue: Pandon Room, Newcastle Civic Centre, Newcastle upon Tyne, NE1 7RU How to Register: To register your interest, please email lucy.nicholson@newcastle.gov.uk with your name, organisation, and email address to receive an official invitation. Maximum two attendees per organisation Registration closes: Monday, 26 January 2026 Capacity: 80 spaces available, allocated on a first-come, first-served basis A notice for this event has also been published on https://www.open-uk.org/ under Project # OPEN20251462 If you're unable to attend but would still like to contribute your views, please let us know. We'll share the presentation slides so your feedback can still help shape the future of home care services in Newcastle. We look forward to your input and collaboration.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050d3e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005139-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£4,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jun 20264 months to go
Award Date
Not specified
Contract Period
4 Sep 2026 - 4 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Not specified
Contact Email
corporate.procurement.team@newcastle.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear, TLC22 Tyneside
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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