Award, Contract

Gartan Availability (Electronic Retained Availability System) Cloud Hosting Contract

NORTHERN IRELAND FIRE AND RESCUE SERVICE

  • Contract Timeline

    Publication Date

    21st May 2025 13:15:45 PM

  • Contract Summary

    Additional spend value of £3510.41 as a result of retrospective arrangements being agreed.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-050f4d

    Publication Source

    Find a Tender Service

    Procurement Stage

    Award, Contract

    Procurement Method

    Direct

    Procurement Method Details

    Below Threshold - Without Competition

    Procurement Category

    N/A

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    NORTHERN IRELAND FIRE AND RESCUE SERVICE

    Buyer Name

    Buyer Email

    NIFRSProcurement@nifrs.org

    Buyer Phone

    Buyer Address

    1 Seymour Street

    Lisburn

    BT27 4SX

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    GARTNER UK LIMITED

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Award, Contract

Gartan Availability (Electronic Retained Availability System) Hosting and Licensing

NORTHERN IRELAND FIRE AND RESCUE SERVICE

  • Contract Timeline

    Publication Date

    9th May 2025 07:40:57 AM

  • Contract Summary

    NIFRS has a requirement to renew licensing, hosting, support and maintenance for the Electronic Retained Availability system (ERAS). This system provides NIFRS with enhanced operational assurance in mobilising ~900 retained (On-Call) personnel. ERAS (in the form of the Gartan Availability solution) was supplied by and is supported by Gartan Technologies. Gartan has been the sole supplier of support and maintenance for this system and therefore possess expert knowledge of the design, configuration and interdependencies with other systems and is therefore the only supplier who can provide updates, technical services, support and training on this system. This supplier holds the Source Code for this system and therefore is the only supplier able to provide the required support and maintenance.​ NIFRS' existing licensing contract expires at the end of December 2025. Originally it did not include hosting as it was hosted on NIFRS servers. However, it moved to being a Cloud hosted service mid-way through 2024 and so the hosting expires at the end of April 2025.​ This DAC is required to continue the provision of this service / solution whilst a full business case is approved and solution procured for a new Crewing and Payments System which will include functionality to manage On-Call availability. To ensure business continuity is maintained until the new system is live, the following services are required: - Cloud hosting for Gartan Availability solution from 1st May 2025 until 31st Dec 2025 to align with current licensing contract. - Cloud hosting and licensing for Gartan Availability from 1 Jan 2026 to 31 Dec 2026 with optional 1 year extension until 31 Dec 2027. The aggregate value of orders placed with this Supplier is : 2019-2022 - £130,000 2023-2035 - £108,000 Total value incl 2025-26 - £344,892

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-050f4d

    Publication Source

    Find a Tender Service

    Procurement Stage

    Award, Contract

    Procurement Method

    Direct

    Procurement Method Details

    Below Threshold - Without Competition

    Procurement Category

    N/A

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    NORTHERN IRELAND FIRE AND RESCUE SERVICE

    Buyer Name

    Buyer Email

    NIFRSProcurement@nifrs.org

    Buyer Phone

    Buyer Address

    1 Seymour Street

    Lisburn

    BT27 4SX

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    GARTAN TECHNOLOGIES

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