Award

Customer Counselling Service

STOCKPORT HOMES LTD

This public procurement record has 4 releases in its history.

ContractAmendment

18 Nov 2025 at 12:26

Award

26 Sep 2025 at 07:54

TenderUpdate

04 Jun 2025 at 14:42

Tender

12 May 2025 at 05:55

Summary of the contracting process

The public procurement process for the Customer Counselling Service, as facilitated by Stockport Homes Ltd, aims to deliver comprehensive counselling sessions to those in need. This initiative falls under the health and social work services category, with operations starting from 1st September 2025. The project covers Stockport in the United Kingdom and is set for an initial two-year term with potential extensions based on performance, giving a maximum contract duration of three years. The procurement process began with tenders accepted under an open competition method, specifically designed for below-threshold contracts. The most recent amendment to the contract was noted on 29th September 2025, with the total potential contract value estimated at £162,180.

This tender offers significant growth opportunities for businesses specialising in health and social work services, providing a platform to expand their service reach within a structured government-supported framework. Organisations possessing robust counselling expertise, particularly those capable of delivering seamless and coordinated support services to a diverse client base, will find this contract highly advantageous. In particular, entities that can accommodate the needs of Stockport Homes and The Prevention Alliance (TPA) clients will be well-suited to compete effectively in this procurement. The open competition allows equal opportunity for companies to participate, with the potential for growth and a strong relationship with a public authority supporting local community development.

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Notice Title

Customer Counselling Service

Notice Description

Stockport Homes (SHL) delivers a wide range of services within a variety of different settings to customers. We are seeking to appoint a competent and professional Contractor to deliver counselling sessions to customers who are in need, in order to help transform lives. It is proposed that this service will commence on 1st September 2025 for an initial two-year period, with the opportunity to extend for one year upon satisfactory performance and sole discretion of SHL. The primary objective of this service is to offer a range of counselling opportunities to Stockport Homes and The Prevention Alliance (TPA) customers in a seamless and co-ordinated manner to those who require them.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05105e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074737-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK10 - Contract Change Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£162,180 £100K-£500K
Lots Value
£162,180 £100K-£500K
Awards Value
Not specified
Contracts Value
£161,379 £100K-£500K

Notice Dates

Publication Date
18 Nov 20253 months ago
Submission Deadline
18 Jun 2025Expired
Future Notice Date
Not specified
Award Date
31 Aug 20255 months ago
Contract Period
28 Sep 2025 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
STOCKPORT HOMES LTD
Contact Name
Ms Sarah Herod
Contact Email
procurementshl@stockporthomes.org
Contact Phone
Not specified

Buyer Location

Locality
STOCKPORT
Postcode
SK1 3NQ
Post Town
Stockport
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
Not specified

Local Authority
Stockport
Electoral Ward
Brinnington & Stockport Central
Westminster Constituency
Stockport

Supplier Information

Number of Suppliers
2
Supplier Names

BEACON COUNSELLING

MAKING SPACE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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