Planning

CP2636-25 The Provision of Healthwatch and Local Engagement in the County of Devon

DEVON COUNTY COUNCIL

This public procurement record has 2 releases in its history.

PlanningUpdate

10 Jul 2025 at 12:06

UK2 - Preliminary Market Engagement Notice
Planning

13 May 2025 at 14:35

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Devon County Council, in collaboration with Plymouth City Council, Torbay Council, and NHS Devon ICB, is in the planning stage for the upcoming procurement titled "CP2636-25 The Provision of Healthwatch and Local Engagement in the County of Devon." This tender focuses on health services within the Devon Sustainable Transformation Partnership footprint and falls under the services category. The planned contracts include Local Healthwatch and Local Health and Social Care Engagement, scheduled to start on 1st April 2026. Although there has been a planning update as of July 2025, key milestones and engagement arrangements date back to May 2025, with final agreement expected to be confirmed by the contracting authorities by the 23rd of May 2025.

This procurement presents significant opportunities for businesses involved in health services, particularly those with expertise in health and social care consumer engagement. Organisations with strategic partnerships or services tailored to regional healthcare systems could benefit from participating in this tender, aligning with Devon County Council’s broader regional strategy. Service providers experienced in community engagement or those that can offer flexible ‘call-off purchase’ solutions on a non-guaranteed volume basis are specifically well-suited for the second lot of this tender.

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Notice Information

Notice Title

CP2636-25 The Provision of Healthwatch and Local Engagement in the County of Devon

Notice Description

Devon County Council, Plymouth City Council, Torbay Council and NHS Devon ICB are commissioning for a contract for Local Healthwatch and a Local Engagement Service within the Devon STP footprint. This procurement has been developed in collaboration with the three Local Authorities and NHS Devon ICB. Lot 1 - Local Healthwatch for Devon, Plymouth and Torbay (Statutory Health and Social Care Consumer Voice). This will be Commissioned by the 3 local authorities with input from the ICB. Lot 2 - Local Health and Social Care Engagement. This will be Commissioned by Devon and the ICB. This will be arranged on a 'call off purchase', issue-by-issue basis, with no guarantee of volume of business.

Planning Information

Devon County Council, Plymouth City Council and Torbay Council intend to once again commission local Healthwatch for the combined local authority areas by letting a new contract from 1 April 2026. Commissioners from the three local authorities are currently obtaining agreement to that intention through their respective governance arrangements and subject to final agreement anticipated by 23 May 2025, the opportunity to bid for the new local Healthwatch contract will then be advertised to the market using this procurement portal. Additional identifiers : Plymouth : PBQP-8499-TLMP Torbay:PXLG-3144-TYMJ

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05123c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038934-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
12 Jul 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 2 Apr 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Miss Olivia Stevens
Contact Email
olivia.s.stevens@devon.gov.uk
Contact Phone
+44 1392383000

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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