Planning

DHSC: ARP: CP2 (Control Room Software and Associated Services)

DHSC, LONDON

This public procurement record has 1 release in its history.

Planning

13 May 2025 at 15:16

UK1 - Pipeline Notice
Summary of the contracting process

The upcoming procurement process initiated by the Department of Health and Social Care (DHSC), London, is titled "DHSC: ARP: CP2 (Control Room Software and Associated Services)". Classified within the services industry, this tender involves a significant contract valued at £24 million gross. It seeks to replace control room software to ensure integrated and efficient communications among Ambulance Trusts, the NHS, and other emergency services in the UK. The process is currently in the planning stage, with procurement activities scheduled to progress in the coming years. Important milestones include a future notice date set for 3rd August 2026, and the contract period is slated to commence on 1st November 2027, extending potentially until late April 2037.

This tender presents substantial opportunities for businesses specialising in system and support services related to emergency communications and control room software solutions. Companies with expertise in developing interoperable communication systems, particularly those focused on integrating with the Emergency Services Network, will find this procurement highly beneficial for business growth. Central government experience and the ability to deliver high-value, complex service contracts will be advantageous for those considering bidding for this project. The substantial financial scale and extended contract period offer long-term engagement prospects for successful bidders.

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Notice Information

Notice Title

DHSC: ARP: CP2 (Control Room Software and Associated Services)

Notice Description

The replacement of control room software which maintains critical voice and data; ensures and enhances interoperable communications between Ambulance Trusts, the NHS and other emergency responders; and ensures integration of the solution to the Emergency Services Network delivered by the ESMCP. Dates subject to change.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051255
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020967-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
3 Aug 20266 months to go
Award Date
Not specified
Contract Period
1 Nov 2027 - 29 Apr 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DHSC, LONDON
Contact Name
Not specified
Contact Email
liam.osborn@dhsc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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