Tender

Dementia Support Service

OXFORDSHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Tender

19 Sep 2025 at 16:16

Planning

18 Sep 2025 at 15:53

Planning

15 May 2025 at 10:51

Summary of the contracting process

Oxfordshire County Council is currently inviting tenders for a 'Dementia Support Service,' with procurement taking place under a competitive flexible procedure. This procurement, classified under the administrative social services category, aims to support individuals with memory concerns or a dementia diagnosis, alongside their unpaid carers, focusing on improving their quality of life. The contract is planned to start on 1st January 2026, with a duration of five years and an option to extend for an additional five years. The procurement process is active as of 19th September 2025, with the tender submissions closing on 15th October 2025. The services will be delivered in the South East of England around Oxford, and the interested parties can access the full documentation and submit their bids through the South East Business Portal.

This tender presents significant opportunities for businesses specialising in healthcare and social services, particularly those focusing on elder care and dementia support. With a substantial contract value, it offers a sustainable growth avenue for small, medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) operating in the UK. This procurement encourages innovation and flexible service delivery, ideal for organisations capable of providing tailored, community-focused support services. The project emphasises quality and social value, representing a strategic opportunity for businesses committed to creating impactful social change while expanding their service reach and operational scale.

How relevant is this notice?

Notice Information

Notice Title

Dementia Support Service

Notice Description

The vision of the service is to support people with memory concerns or a diagnosis of dementia as well as their unpaid carers to improve their quality of life and where possible to live well with their condition. The aims are a specialist service which: * Keeps people with dementia living well at home. * Provides a memory support service, supporting and advising people with memory problems or MCI, including support for people waiting for their dementia clinic appointment/scan and/or outcome. * Increases support for people with dementia and their carers to reduce admissions to hospital and residential care. * Provides a proactive and responsive service to people in crisis and at risk of deterioration. * Creates a bridge between health and social care and community services to help people with dementia live well. * Proactively manages the challenge of increasing numbers of people living with dementia at a time of considerable pressures on public funds. * Prevents people living with dementia and their carers experiencing isolation and loneliness. * Increases the confidence of carers in their caring role and improves the carer-cared-for relationship, through education and information. * Reduces carer stress through tailored practical and emotional support. * Raises awareness about how best to support people living with dementia for professionals working with an ageing population. * Provides a flexible, local service which is adaptable to future changes including the development of neighbourhood models, new treatments and technology * Supports the transition into a residential care setting, ensuring the person living with dementia receives the care they need but also providing the home with sufficient information that allows them to settle. Tenderers are invited to tender for the provision of the Services described in the Invitation to Tender for a term of 5 years with an option for the Council to extend for up to 5 years, anticipated to commence on 1st January 2026.

Lot Information

Lot 1

Renewal: The contract can be extended for a period of 5 years

Planning Information

Oxfordshire County Council sought views from potential providers with specialist experience of providing dementia support services. They were asked to complete a questionnaire on how best to deliver dementia support services. There were questions on approximate costs, demonstrating a return on investment, continuous improvement and innovation. We received responses from six providers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05142a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058273-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85321000 - Administrative social services

Notice Value(s)

Tender Value
£9,136,230 £1M-£10M
Lots Value
£9,136,230 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Sep 20252 months ago
Submission Deadline
15 Oct 2025Expired
Future Notice Date
19 Sep 2025Expired
Award Date
Not specified
Contract Period
1 Jan 2026 - 31 Dec 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OXFORDSHIRE COUNTY COUNCIL
Contact Name
Matthew Clothier
Contact Email
matt.clothier@oxfordshire.gov.uk
Contact Phone
+44 111

Buyer Location

Locality
OXFORD
Postcode
OX1 1ND
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ14 Oxfordshire CC

Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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