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Dementia Support Service

Oxfordshire County Council

This public procurement record has 4 releases in its history.

Award

24 Dec 2025 at 20:00

UK6 - Contract Award Notice
Tender

19 Sep 2025 at 17:16

UK4 - Tender Notice
Planning

18 Sep 2025 at 16:53

UK2 - Preliminary Market Engagement Notice
Planning

15 May 2025 at 11:51

UK1 - Pipeline Notice
Summary of the contracting process

The public procurement process for the "Dementia Support Service" was conducted by Oxfordshire County Council, focusing on supporting individuals with dementia and their carers. The procurement falls under the services industry category and is located in the UKJ14 region of the United Kingdom. The process utilised an open competitive flexible procedure and was in the awarding stage with the contract valued at approximately £9,126,230 over a five-year term, with a potential extension of an additional five years. Key dates include the award notice published on 24th December 2025, and the contract is set to commence on 9th January 2026, with an option for renewal until 31st December 2035. The project was awarded to Age UK Oxfordshire.

This tender presents significant opportunities for businesses specialising in dementia care services. Enterprises with experience and innovation in health and social care integration, especially those focusing on memory support and crisis management, will find the contract beneficial for expansion and service improvement. The contract encourages participation from small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), offering them a substantial platform to showcase their capabilities in enhancing the quality of life for individuals with dementia and their caregivers. Businesses that can deliver diverse and adaptable dementia support services, while managing economic and financial sustainability, are well-positioned to thrive in this procurement context.

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Notice Information

Notice Title

Dementia Support Service

Notice Description

Dementia Support Service - Tenderers were invited to tender for the provision of the Services for a provision of Dementia Support Service for a term of 5 years with an option for the Council to extend for up to 5 years, anticipated to commence on 1st January 2026. The anticipated annual budget is PS913,623, with a total approximate contract value of PS9,126,230. The vision of the service is to support people with memory concerns or a diagnosis of dementia as well as their unpaid carers to improve their quality of life and where possible to live well with their condition. The aims are a specialist service which: * Keeps people with dementia living well at home. * Provides a memory support service, supporting and advising people with memory problems or MCI, including support for people waiting for their dementia clinic appointment/scan and/or outcome. * Increases support for people with dementia and their carers to reduce admissions to hospital and residential care. * Provides a proactive and responsive service to people in crisis and at risk of deterioration. * Creates a bridge between health and social care and community services to help people with dementia live well. * Proactively manages the challenge of increasing numbers of people living with dementia at a time of considerable pressures on public funds. * Prevents people living with dementia and their carers experiencing isolation and loneliness. * Increases the confidence of carers in their caring role and improves the carer-cared-for relationship, through education and information. * Reduces carer stress through tailored practical and emotional support. * Raises awareness about how best to support people living with dementia for professionals working with an ageing population. * Provides a flexible, local service which is adaptable to future changes including the development of neighbourhood models, new treatments and technology * Supports the transition into a residential care setting, ensuring the person living with dementia receives the care they need but also providing the home with sufficient information that allows them to settle.

Lot Information

Lot 1

Renewal: The contract can be extended for a period of 5 years

Planning Information

Oxfordshire County Council sought views from potential providers with specialist experience of providing dementia support services. They were asked to complete a questionnaire on how best to deliver dementia support services. There were questions on approximate costs, demonstrating a return on investment, continuous improvement and innovation. We received responses from six providers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05142a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086193-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85321000 - Administrative social services

Notice Value(s)

Tender Value
£9,136,230 £1M-£10M
Lots Value
£9,136,230 £1M-£10M
Awards Value
£9,135,100 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Dec 20258 months ago
Submission Deadline
15 Oct 2025Expired
Future Notice Date
19 Sep 2025Expired
Award Date
24 Dec 20258 months ago
Contract Period
9 Jan 2026 - 31 Dec 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Oxfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX1 1ND
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ14 Oxfordshire CC
Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

AGE UK OXFORDSHIRE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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