Award

Provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk

NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

26 Nov 2025 at 15:00

Tender

09 Jul 2025 at 12:58

Planning

16 May 2025 at 15:17

Summary of the contracting process

The NHS Norfolk & Waveney Integrated Care Board is in the process of awarding a contract for the provision of General Medical Services at The Hollies Surgery in Downham Market, Norfolk. This contracting process is governed by the Health Care Services (Provider Selection Regime) Regulations 2023 and follows an open procurement method. The award phase, initiated on 26th November 2025, involves an intention to award notice, with the formal awarding subject to a standstill period ending on 9th December 2025. Resilient Healthcare International Ltd has been identified as the preferred provider following their successful bid in a competitive process. The service is scheduled to commence on 1st April 2026, with an annual contract value of £557,822.

This tender represents significant opportunities for businesses within the health services sector, especially those specialising in general practitioner services. With a contract in perpetuity, it offers a stable, long-term partnership ideal for companies seeking to expand their market presence. The procurement prioritises quality and innovation, integration and sustainability, and social value, making it suitable for businesses that are able to demonstrate excellence in these areas. Entities who can effectively address key criteria such as improving access, reducing health inequalities, and facilitating patient choice are well-positioned to benefit from this opportunity.

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Notice Title

Provision of General Medical Services (GMS) at The Hollies Surgery, Downham Market, Norfolk

Notice Description

NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International to provide primary medical services and other services at The Hollies Surgery from 1st April 2026 following a robust Competitive Process.<br/><br/>Representations by providers must be made to the relevant authority by Midnight on 9th December 2025.

Lot Information

Lot 1

NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Resilient Healthcare International for the provision of primary medical services and other services at The Hollies Surgery following a robust Competitive Process.

This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.

The annual contract value will be PS557,822

This is an existing service and has been awarded to a new provider.

Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of PS557,822 is based on the per annum amount.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051641
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077336-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121100 - General-practitioner services

Notice Value(s)

Tender Value
£557,822 £500K-£1M
Lots Value
£557,822 £500K-£1M
Awards Value
Not specified
Contracts Value
£557,822 £500K-£1M

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
15 Aug 2025Expired
Future Notice Date
6 Jul 2025Expired
Award Date
19 Nov 20253 months ago
Contract Period
31 Mar 2026 - 31 Mar 2040 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD
Additional Buyers

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Contact Name
Claire Pickard
Contact Email
claire.pickard@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH16 North and West Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

RESILIENT HEALTHCARE INTERNATIONAL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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