Planning

Statutory Social Care & Health (NHS) Complaints Advocacy for Adults & Children in Devon & Torbay

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

20 May 2025 at 13:01

Summary of the contracting process

Devon County Council, located in Exeter, United Kingdom, is in the planning stage of a procurement process titled "Statutory Social Care & Health (NHS) Complaints Advocacy for Adults & Children in Devon & Torbay." This procurement falls under the category of health and social work services, as well as other community, social and personal services. The process is expected to follow an open procedure, providing a significant opportunity for service providers. The contract, planned to commence on 1st April 2027 and conclude on 31st March 2030, is a collaborative effort with Torbay Council and NHS Devon as partners. A future notice date is set for 1st September 2026, indicating key timelines for interested parties.

This invitation to tender represents a substantial opportunity for businesses specialising in health and social work services, particularly those with experience in advocacy services for adults and children. Companies aiming to expand their market presence in the public sector within the UK, specifically in the Devon and Torbay area, would find this procurement of particular interest. With its open procurement method, the tender invites diverse competition, providing an ideal setting for both established and emerging businesses in the industry to grow and secure long-term contracts with a reputable public authority.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Statutory Social Care & Health (NHS) Complaints Advocacy for Adults & Children in Devon & Torbay

Notice Description

Recommissioning of the contract for provision of social care advocacy for adults and children's services, with Torbay Council and NHS Devon as partners for the adults side of the contract.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0518d8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023274-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
1 Sep 20267 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Not specified
Contact Email
procurement-mailbox@devon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
EXETER,
Postcode
EX2 4QD
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0518d8-2025-05-20T14:01:45+01:00",
    "date": "2025-05-20T14:01:45+01:00",
    "ocid": "ocds-h6vhtk-0518d8",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "023274-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/023274-2025",
                "datePublished": "2025-05-20T14:01:45+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PJRC-4623-RJBH",
            "name": "Devon County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJRC-4623-RJBH"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road,",
                "locality": "Exeter,",
                "postalCode": "EX2 4QD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK43"
            },
            "contactPoint": {
                "email": "procurement-mailbox@devon.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.devon.gov",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJRC-4623-RJBH",
        "name": "Devon County Council"
    },
    "tender": {
        "id": "ocds-h6vhtk-0518d8",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Statutory Social Care & Health (NHS) Complaints Advocacy for Adults & Children in Devon & Torbay",
        "description": "Recommissioning of the contract for provision of social care advocacy for adults and children's services, with Torbay Council and NHS Devon as partners for the adults side of the contract.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2030-03-31T23:59:59+01:00"
                },
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-09-01T23:59:59+01:00"
        },
        "status": "planned"
    },
    "language": "en"
}