Tender

Flexible Framework for the provision of Outcome Focused Home Care including TEC Enabled Care

DERBY CITY COUNCIL

This public procurement record has 4 releases in its history.

Tender

31 Jul 2025 at 14:39

PlanningUpdate

12 Jun 2025 at 06:52

Planning

10 Jun 2025 at 14:56

Planning

20 May 2025 at 13:19

Summary of the contracting process

Derby City Council has initiated a public procurement process to establish a Flexible Framework for Outcome Focused Home Care services, including Technology Enabled Care (TEC) for adults aged 18 and over residing in Derby. This tender, coded TD2269, is active and employs a Two Stage Competitive Flexible Procedure under the Procurement Act 2023, with its specifics delineated under the Procurement Regulations 2024 (Light Touch Regime). The framework is divided into five lots, focusing on different geographical areas within Derby, and aims to support individuals' independence and well-being. Key dates include the deadline for expressions of interest by 11.30pm on 27 August 2025, and the deadline for Stage One submissions by 10.00am on 28 August 2025. The contract period spans from 1 February 2026 to 31 January 2030, with possibilities for renewal up to eight years, all occurring within the health and social work services industry, particularly in the region of Derby, UKF11.

This tender presents substantial growth opportunities for businesses capable of providing quality home care services, particularly those registered with the Care Quality Commission (CQC) with a rating of "Good" or "Outstanding." Small to medium enterprises (SMEs) are explicitly encouraged to participate, with the procurement method outlined as an open procedure. Derby City Council requires service providers to commit to establishing an office within 10 miles of Derby, which not only bolsters local business infrastructure but positions participating firms to secure stable revenue streams from a significant public sector client. Businesses with innovative technology solutions for personal care services can leverage this opportunity to expand their operations and enhance service offerings within the public sector.

How relevant is this notice?

Notice Information

Notice Title

Flexible Framework for the provision of Outcome Focused Home Care including TEC Enabled Care

Notice Description

Derby City Council is tendering for CQC registered Outcome focussed Home Care Services including TEC enabled Care for Adults, 18 years and over who are resident in Derby and meet the eligibility criteria for Derby City Council. Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. The goal is to support individuals' independence, dignity, and overall well-being through personalised care and innovative technological solutions. In line with good practice and national directives, Local Authorities aim to reduce the demand for institutional care by increasing options for community support by commissioning or providing services which promote and support independence. The framework is split into five lots as follows: Tier 1 Lot 1 - Central Area Lot 2 - West Area Lot 3 - East Area Lot 4 - South Area Tier 2 Lot 5 - A separate list of approved support providers required on an ad-hoc basis For Lots 1, 2, 3 and 4 we require four providers per lot. Providers will asked to submit their preferred Lots and will be allowed to be successful in no more than two Lots. For Lot 5 we intend to appoint a maximum of 10 providers. No providers who are successful in Lots 1, 2, 3 or 4 will be allowed a place on Lot 5. IMPORTANT This tender will be undertaken as a Two Stage Competitive Flexible Procedure under the Procurement Act 2023 and the Procurement Regulations 2024 (Light Touch Regime). Bidders who pass the Stage One (Conditions of Participation) checks will be invited to a Stage two process where they will be asked to submit responses to a number of Working Methods questions (Quality Evaluation). These questions will only be provided during the Stage Two process. Important - Bidders must be registered with the CQC for the provision of Homecare services and must have a rating of "Good" or "Outstanding". Bidders who have a rating of "Requires Improvement" will be accepted provided their most recent inspection was over 3 years ago and they can provide evidence of an acceptable improvement plan. Important - bidders must have or commit to having an office base within 10 miles of the Derby city boundary in time for contract commencement. IN ALL OTHER SCENARIOS BIDDERS WILL FAIL THE INITIAL STAGE ONE CHECKS OF THE PROVIDER SELECTION QUESTIONNAIRE. The Council reserves the right to open a Lot or Lots and run an open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot. Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 27/08/2025. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid. The deadline for returns in Stage One is 10.00am on 28/08/2025. Documents are available at www.eastmidstenders.org Please search for TD2269 Please note: we will only accept expressions of interest through the e-tendering system.

Lot Information

Central

Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. Central area of city.

Options: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Renewal: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

West

Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. West area of city.

Options: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Renewal: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

East

Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. East area of city.

Options: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Renewal: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

South

Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. South area of city.

Options: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Renewal: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Ad-hoc Provision

Successful bidders will provide outcomes-focused homecare services for adults, incorporating Technology Enabled Care (TEC) to enhance service delivery. Ad-hoc basis citywide.

Options: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Renewal: Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years.

Planning Information

Stakeholder Engagement undertaken: Discussed re-procurement at Derby Care Association (DeCA) meeting and asked for Project Group volunteers - January 2025. Project Group Sessions: • January 2025 - Outcome Based Commissioning with Social Workers and Provider volunteers. • January 2025 - Digital Technology with Derby City Council Telecare Services, Social Workers and Provider volunteers. • February - Customer Engagement/ Award Process with Derby City Council Brokerage Team and Provider volunteers. • February 2025 - Customer engagement form, Fee Benchmarking & Award Process with Brokerage Team and Provider volunteers. • March 2025 - Draft Specification circulated Survey sent out to customer base - February 2025. Draft Specification sent out to Social Workers and relevant colleagues - April 2025. Draft Specification circulated around DeCA - April 2025. If any interested parties wish to obtain more in-depth information regarding the engagement undertaken so far or contribute towards the process, please contact coproduction@derby.gov.uk no later than 30th June 2025. THIS IS NOT AN INVITATION TO TENDER THIS NOTICE SERVICES TO ALERT THE MARKET THAT WE HAVE UNDERTAKEN SOME PRELIMINARY MARKET ENGAGEMENT TO DEVELOP THE SERVICE SPECIFICATION FOR THE RE-TENDER EXPECTED LATER IN THE YEAR. Tender documents will be issued in July/August 2025 and will be available at www.eastmidstenders.org

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0518e6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044856-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£161,008,320 £100M-£1B
Lots Value
£161,008,320 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20254 months ago
Submission Deadline
28 Aug 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
Not specified
Contract Period
1 Feb 2026 - 31 Jan 2030 4-5 years
Recurrence
2033-08-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERBY CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@derby.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DERBY
Postcode
DE1 2FS
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF11 Derby

Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 100,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "1 - Bidders must be registered with the CQC for the provision of Homecare services and must have a rating of \"Good\" or \"Outstanding\". Bidders who have a rating of \"Requires Improvement\" will be accepted provided their most recent inspection was over 3 years ago and they can provide evidence of an acceptable improvement plan. 2 - Bidders must have or commit to having an office base within 10 miles of the Derby city boundary in time for contract commencement. IN ALL OTHER SCENARIOS BIDDERS WILL FAIL THE INITIAL STAGE ONE CHECKS OF THE PROVIDER SELECTION QUESTIONNAIRE."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-02-01T00:00:00Z",
                    "endDate": "2030-01-31T23:59:59Z",
                    "maxExtentDate": "2034-01-31T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years."
                },
                "hasOptions": true,
                "options": {
                    "description": "Initial term of four years with options to extend twice in two yearly increments. Maximum term of eight years."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-09-01T23:59:59+01:00"
        },
        "status": "active",
        "amendments": [
            {
                "id": "031724-2025",
                "description": "Minor amend to two dates in the \"Engagement process description\" section. Incorrect year was stated on original notice."
            }
        ],
        "value": {
            "amountGross": 161008320,
            "amount": 161008320,
            "currency": "GBP"
        },
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "Light touch contract"
        },
        "submissionMethodDetails": "Documents are available at www.eastmidstenders.org Please search for TD2269 Please note: we will only accept expressions of interest through the e-tendering system.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-08-28T10:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-08-19T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-11-20T23:59:59Z"
        },
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 2,
            "awardCriteriaDetails": "For Lots 1, 2, 3 and 4 we require four providers per lot. Providers will asked to submit their preferred Lots and will be allowed to be successful in no more than two Lots. For Lot 5 we intend to appoint a maximum of 10 providers. No providers who are successful in Lots 1, 2, 3 or 4 will be allowed a place on Lot 5."
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "044856-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/044856-2025",
                "datePublished": "2025-07-31T15:39:51+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2033-08-01T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en"
}