CWC24119 - Specialist Domestic Abuse Services - Lot 1: Domestic abuse specialist support in safe accommodation

Wolverhampton City Council

This public procurement record has 9 releases in its history.

Award

04 Sep 2026 at 09:57

Award

04 Sep 2026 at 09:55

Award

20 Apr 2026 at 15:01

Award

19 Mar 2026 at 16:29

Tender

18 Dec 2025 at 13:37

Planning

07 Oct 2025 at 09:16

Planning

03 Sep 2025 at 12:19

Planning

23 May 2025 at 14:03

Planning

21 May 2025 at 09:24

Summary of the contracting process

Wolverhampton City Council procured specialist domestic abuse services in Wolverhampton, covering safe accommodation, community support, sanctuary support in victims’ homes, and counselling and therapy. The requirement was divided into five service areas: support across at least 28 refuge and dispersed safe-accommodation units, plus at least four units for victims with complex needs; support for women and children in the community; support for men; measures helping victims remain safely at home; and specialist counselling and therapy for adults. Services are intended to provide trauma-informed, person-centred support, safe space, recovery, independence, empowerment, and routes into stable longer-term housing. The procurement is for health, social work and related services, including CPV 85300000, delivered in Wolverhampton.

The procurement used an above-threshold open procedure under the light-touch regime and is complete. Five lots were awarded. The Haven Wolverhampton won Lot 1 on 19 March 2026 for £3,058,819.95 net (£3,670,583.94 gross), and Lots 2 and 4 on 15 April 2026 for £1,889,977 net (£2,267,973 gross) and £847,962 net (£1,017,554 gross). Black Country Women’s Aid won Lot 3 on 15 April 2026 for £671,998 net (£806,396 gross). BASE 25 won Lot 5 on 15 April 2026 for £496,768 net (£596,122 gross). Contracts were signed on 2 July 2026. Lots 1–3 run from 2 July 2026 to 1 July 2029, with extensions potentially lasting to 1 July 2033. Lots 4 and 5 run to 1 July 2029, with extensions potentially lasting to 1 July 2031. Quality and social value determined Lots 2–5; Lot 1 also assessed price.

This award demonstrates sustained council demand for specialist domestic abuse provision across accommodation-based, community, home-safety and therapeutic services. Credible future suppliers will need the operational capability to support victims with trauma-informed, person-centred interventions, including people with complex needs who cannot use traditional refuge settings. Relevant organisations should be able to manage safe accommodation, dispersed units, step-down and move-on pathways, community casework, sanctuary measures and adult counselling or therapy, depending on the service area. The requirement is suitable for SMEs and voluntary, community and social enterprises, and the successful suppliers show that both specialist local charities and larger established providers can compete. Strong bids will need robust technical and economic capacity, demonstrable equality, diversity and inclusion practice, and clear, measurable social value.

How relevant is this notice?

Notice Information

Notice Title

CWC24119 - Specialist Domestic Abuse Services - Lot 1: Domestic abuse specialist support in safe accommodation

Notice Description

This service provides specialist domestic abuse support within refuge and dispersed safe accommodation settings (across a minimum of 28 units). It will offer trauma-informed, person-centred interventions alongside a safe physical space to encourage recovery, independence, and empowerment. Through a step-down and move-on pathway, the service will aim to support victims into longer-term, stable housing, and help victims to thrive in a life free from abuse. This service will also provide accommodation-based support for victims with complex needs (across an additional minimum of four units), who are often unable to access support in traditional refuge settings.

Lot Information

Domestic abuse specialist support in safe accommodation

Renewal: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.

Domestic abuse specialist support for women and their children in the community

Renewal: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.

Domestic abuse specialist support for men

Renewal: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.

Sanctuary support for victims of domestic abuse at home

Renewal: The initial term will be for 3 (Three) years, with 1 (one) extension option of up to a 2 (Two) year period.

Specialist counselling and therapy support for adult victims of domestic abuse.

Renewal: The initial term will be for 3 (Three) years, with 1 (one) extension option of up to a 2 (Two) year period.

Planning Information

Individual drop-in slots via Microsoft Teams will be held on: • 15 October 2025 from 2-3pm To register your interest in attending an engagement event, please complete and submit the form available at https://forms.office.com/e/b35eyEtygp. Alternatively, you may send your organisation's name and a contact email address to safer@wolverhampton.gov.uk. An invite for the event(s) you specify will be forwarded to the address you provide.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0519c0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083762-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£8,460,200 £1M-£10M
Lots Value
£8,460,200 £1M-£10M
Awards Value
£6,965,524 £1M-£10M
Contracts Value
£6,965,524 £1M-£10M

Notice Dates

Publication Date
4 Sep 20261 months ago
Submission Deadline
28 Jan 2026Expired
Future Notice Date
20 Nov 2025Expired
Award Date
19 Mar 20267 months ago
Contract Period
2 Jul 2026 - 1 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wolverhampton City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Postcode Area
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG39 Wolverhampton

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
3
Supplier Names

The Haven Wolverhampton

Black Country Women's Aid

Base 25

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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