Tender

Specialist Domestic Abuse Services

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 5 releases in its history.

Tender

18 Dec 2025 at 13:37

Planning

07 Oct 2025 at 08:16

Planning

03 Sep 2025 at 11:19

Planning

23 May 2025 at 13:03

Planning

21 May 2025 at 08:24

Summary of the contracting process

Wolverhampton City Council is currently running a tender process for procuring specialist support services for victims of domestic abuse in Wolverhampton, United Kingdom. The procurement, entitled "Specialist Domestic Abuse Services," falls under the social work and related services industry category. This tender is at the active stage with preparation to close submission on 28 January 2026. Enquiries can be made until 12 January 2026. The tender process is open and above the threshold, executed in compliance with the Procurement Act 2023 and categorised as a light touch regime. Interested enterprises must be registered at www.wolverhamptontenders.com to participate. The estimated award decisions are expected by 24 February 2026 for Lot 1 and 17 March 2026 for Lots 2-5.

This tender offers significant opportunities for businesses involved in providing social services, particularly those with expertise in domestic abuse support. Organisations that specialise in trauma-informed, culturally sensitive approaches to community and accommodation-based support, as well as counselling services, could particularly benefit. Both SMEs and VCSEs are encouraged to participate, indicating an inclusive procurement approach. Engaging in this tender could enhance visibility and contribute to organisational growth by partnering with a respected local authority like Wolverhampton City Council. The estimated contract value over certain three-year terms with options for renewal presents a substantial business opportunity for seasoned providers in this sector.

How relevant is this notice?

Notice Information

Notice Title

Specialist Domestic Abuse Services

Notice Description

City of Wolverhampton Council (CWC) seeks to procure specialist support services for victims of domestic abuse, including children. Informed by best practice, the new services will respond to local need and recognise the rich diversity of the city. In accordance with Part 4 of the Domestic Abuse Act 2021, the new services will respond to the duty on local authorities to provide support for all victims of domestic abuse and their children within safe and relevant accommodation. They will also be expected to make a key contribution to Wolverhampton's response to children affected by domestic abuse as victims in their own right, as set out in the Act (2021). CWC is seeking to procure the following services: Lot 1: Domestic abuse specialist support in safe accommodation. Lot 2: Domestic abuse specialist support for women and their children in the community. Lot 3: Domestic abuse specialist support for men. Lot 4: Sanctuary support for victims of domestic abuse at home. Lot 5: Specialist counselling and therapy support for adult victims of domestic abuse. The procurement procedure will be the open, above threshold procedure in accordance with the Procurement Act 2023 (PA23) and it will be designated light touch in accordance with section 9 of PA23.

Lot Information

Domestic abuse specialist support in safe accommodation

The successful provider will provide specialist domestic abuse support within safe accommodation settings (across a minimum of 28 units). The provider will offer trauma-informed, person-centred interventions alongside a safe physical space to encourage recovery, independence, and empowerment. Through a step down and move-on pathway, the service will aim to support victims into longer-term, stable housing, and help victims to thrive in a life free from abuse. This service will also provide accommodation-based support for victims with complex needs (across an additional minimum of four units), who are often unable to access support in traditional refuge settings. 32 Units in total. The Total Contract Value (TCV) shown below includes the estimated service cost of PS2.8m and the estimated accommodation costs over the lifetime of the contract.

Renewal: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.

Domestic abuse specialist support for women and their children in the community

This service will provide specialist support for women and their children who are victims of domestic abuse living in the community. The provider will offer trauma-informed, accessible, and culturally appropriate support, while also adopting a proactive approach to community outreach and early intervention. The service will integrate closely with the safe accommodation offer to facilitate continuity of care, reduce (re-)escalation of risk, and promote ongoing recovery.

Renewal: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.

Domestic abuse specialist support for men

The successful provider will deliver tailored support for male victims of domestic abuse through in-reach to a minimum of three male safe accommodation units (accommodation provided by CWC), along with community-based interventions. The provider will offer trauma-informed, culturally appropriate interventions including outreach, advocacy, and safety planning to promote recovery and long-term wellbeing. They will address the specific needs of male victims through inclusive, non-judgmental, and accessible provision.

Renewal: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.

Sanctuary support for victims of domestic abuse at home

The successful provider will provide support and target hardening for victims of domestic abuse who wish to remain in their own homes. The provider will deliver tailored security measures, safety planning and support to reduce risk, enhance stability, improve safety and reduce homelessness caused by domestic abuse.

Renewal: The initial term will be for 3 (Three) years, with 1 (one) extension option of up to a 2 (Two) year period.

Specialist counselling and therapy support for adult victims of domestic abuse.

The successful provider will provide specialist counselling and therapeutic support for adult victims of domestic abuse, addressing trauma, improving emotional wellbeing, and encouraging recovery. Interventions will be trauma-informed, culturally sensitive, and tailored to individual needs.

Renewal: The initial term will be for 3 (Three) years, with 1 (one) extension option of up to a 2 (Two) year period.

Planning Information

Individual drop-in slots via Microsoft Teams will be held on: • 15 October 2025 from 2-3pm To register your interest in attending an engagement event, please complete and submit the form available at https://forms.office.com/e/b35eyEtygp. Alternatively, you may send your organisation's name and a contact email address to safer@wolverhampton.gov.uk. An invite for the event(s) you specify will be forwarded to the address you provide.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0519c0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084394-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£8,460,200 £1M-£10M
Lots Value
£8,460,200 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20251 weeks ago
Submission Deadline
28 Jan 20265 weeks to go
Future Notice Date
20 Nov 2025Expired
Award Date
Not specified
Contract Period
1 Jul 2026 - 1 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Not specified
Contact Email
corporate.procurement@wolverhampton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG39 Wolverhampton

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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        "submissionMethodDetails": "Please ensure your organisation is registered at www.wolverhamtptontenders.com, registration is free and tenderers must be registered to be able to access the tender pack and submit a bid. Please note the estimated award decision date for the various lots is as follows: Lot 1 : 24 February 2026 Lots 2-5 : 17 March 2026",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-01-28T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-01-12T12:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-02-24T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Appendix B: Lot 1 - Service specification. Appendix B: Lot 1 -Pricing Schedule. Appendix B: Lot 2 - Service specification. Appendix B: Lot 3 - Service specification. Appendix B: Lot 4 - Service specification. Appendix B: Lot 5 - Service specification. Appendix D: Contract Terms and Conditions. CWC24119 - Invitation to Tender. CWC24119 - Instruction to Tender. CWC24119 - Market Engagement Pack.",
                "url": "www.wolverhamptontenders.com"
            },
            {
                "id": "084394-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/084394-2025",
                "datePublished": "2025-12-18T13:37:50Z",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "As stipulated in the Tender Pack."
        },
        "riskDetails": "As stipulated in the Tender Pack."
    },
    "language": "en"
}