Planning

Technology Enabled Care Service

WESTMORLAND AND FURNESS COUNCIL

This public procurement record has 1 release in its history.

Planning

21 May 2025 at 15:21

Summary of the contracting process

Westmorland and Furness Council has commenced the planning stage for a procurement process concerning the provision of a Technology Enabled Care Service. This initiative aims to implement a modern alarm response service leveraging new digital technologies for residents within Westmorland and Furness, supporting their independence and wellbeing. The procurement falls under the industry categories of Medical aids and Social work-related services, with its implementation across the UKD12 region. An open procedure will be used for the procurement process, which is scheduled to take place from 1st July 2026 to 30th June 2029, with an estimated contract value of £2,854,000. Noteworthy dates include a planned future notice on 1st September 2025.

This tender offers an excellent opportunity for businesses specialising in technology-enabled care, medical aids, and social work services to expand their offerings and enhance community care. The procurement is particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), providing an inclusive platform for diverse enterprises to propose innovative solutions. By engaging in this project, businesses can collaborate on developing integrated care solutions that reduce risks, improve long-term condition management, and promote the use of assistive technology in community housing, thereby contributing to the enhancement of care services within the public sector.

How relevant is this notice?

Notice Information

Notice Title

Technology Enabled Care Service

Notice Description

Westmorland and Furness Council are publishing this notice to advise are considering the re-commissioning and procurement intentions for a Technology Enabled Care Service (TEC) to enable an alarm response service for the residents of Westmorland & Furness. The aim of this service is to make full use of new digital technologies to provide the best possible TEC service and experience for the people of Westmorland and Furness. Considerations are as follows: Commission a Technology Enabled Care Service that: * Delivers a real time and life critical care monitoring service. * Utilises new and improved technologies, as they are developed. * Supports self-management of wellbeing. * Plan and intervene to minimise the impact of the digital switchover. * Ensure all devises are interoperable and use open standards. * Prevents need from arising or escalating. * Enable people to regain skills, using TEC during their period of reablement, and when coming out of hospital. * Routinely collect and analyse TEC care data and evidence what works, as part of service planning, improvement and delivery. * Target funding and investment in new ways of working, new models of care and innovative TEC. * May include a Carers' Contingency Plan Service * Develops a strength based approach that promote people's independence enabling people to become more independent and feel safe and secure (as far as possible) in their own home and in the wider community. * Work in Partnership in an integrated way with practitioners to identify new solutions that reduce risks and increases independence. * Continues growth of the Council's Prevention Strategies. * Support informal carers in their caring role and thus reduce the risk of carer breakdown. * Develop an integrated approach to application of Assistive Technology and Environmental monitoring. * Have an extended range of equipment solutions that are not limited to a single supplier and remains flexible throughout the lifetime of the contract. * Encourage use of Telecare and Assistive Technology in extra care housing, supported living and care homes. * To support people to manage long-term conditions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051be0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024256-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

85 - Health and social work services


CPV Codes

33196000 - Medical aids

85300000 - Social work and related services

Notice Value(s)

Tender Value
£2,854,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 May 20256 months ago
Submission Deadline
Not specified
Future Notice Date
1 Sep 2025Expired
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMORLAND AND FURNESS COUNCIL
Contact Name
Not specified
Contact Email
procurement.mailbox.waf@cumbria.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
KENDAL
Postcode
LA9 4DQ
Post Town
Lancaster
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD14 Westmorland and Furness
Delivery Location
TLD12 East Cumbria

Local Authority
Westmorland and Furness
Electoral Ward
Kendal Strickland and Fell
Westminster Constituency
Westmorland and Lonsdale

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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