Notice Information
Notice Title
Provision of NHS 111 Crisis Text Support Service
Notice Description
The Authority intends to award a contract for the provision of 24/7 crisis text support service offering immediate mental health assistance via text messaging to individuals in distress. SLaM will act as the lead provider, delivering the service across the 12 South London boroughs covered by the South East London and South West London Integrated Care boards, these are Bexley, Bromley, Greenwich, Lambeth, Lewisham, Southwark, Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth.
Lot Information
Lot 1
South London and Maudsley NHS Foundation Trust will lead the delivery of 24/7 all-age text based mental health crisis service, mobilised by October 20254. It must offer safe and inclusive digital support, including triage and signposting to NHS 111 and crisis services, reduce emergency department pressure and ensure robust training, supervision and governance. Provider must demonstrate experience in delivering mental health services via digital platforms. Additional information: This Prior Information Notice is published in accordance with the NHS Provider Selection Regime (PSR). The Authority intends to follow the Most Suitable Provider Process for this procurement. This notice serves to inform the market and allow potential providers to express interest. A minimum period of 14 days will be observed from the date of this notice before proceeding with any decision. Interested providers are invited to engage in early dialogue to help shape the final specification and procurement approach.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-051f50
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/025338-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85100000 - Health services
85140000 - Miscellaneous health services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 May 20259 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 21 May 2025Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTH LONDON AND MAUDSLEY NHS FOUNDATION TRUST
- Contact Name
- Charlotte Facer
- Contact Email
- charlotte.facer3@nhs.net
- Contact Phone
- +44 7725483774
Buyer Location
- Locality
- BECKENHAM
- Postcode
- BR3 3BX
- Post Town
- Bromley
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI61 Bromley
- Delivery Location
- TLI London
-
- Local Authority
- Bromley
- Electoral Ward
- Kelsey & Eden Park
- Westminster Constituency
- Beckenham and Penge
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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