This public procurement record has 4 releases in its history.

Award

21 Sep 2026 at 16:37

Tender

31 Jul 2026 at 16:37

PlanningUpdate

13 Mar 2026 at 11:18

Planning

23 May 2025 at 11:15

Summary of the contracting process

Leicestershire County Council procured adult social care and health care services for people assessed as needing support in extra care housing. The service is intended to help older people and others with changing care needs to live independently in one place, while reducing avoidable hospital or residential care admissions. It covers integrated, person-centred care, from unplanned low-level support and physical response to individually tailored commissioned care, including night-time cover. The work is divided between two areas in Leicestershire: North, covering extra care schemes at Connaught House, Waterside Court and Gretton Court in Loughborough and Melton Mowbray; and South, covering Birch Court, Oak Court and St Mary’s House in Blaby and Lutterworth. This is a social care services requirement for a local authority.

The procurement is complete and both lots were awarded through an above-threshold open procedure under the light-touch regime. Lot 1, North, was awarded to Comfort Call Limited on 21 September 2026 for £7,000,000 excluding VAT (£8,400,000 including VAT), with a contract period from 1 November 2026 to 31 March 2029 and an option to extend to 31 March 2031. Lot 2, South, was awarded to Fosse Healthcare Limited on 21 September 2026 for £7,000,000 excluding VAT (£8,400,000 including VAT), running from 1 April 2027 to 31 March 2029, with the same possible extension date. Quality counted for 60% and price and financial robustness for 40%. Economic and technical selection criteria applied. Seven suppliers submitted valid bids, with 38 bids recorded for each lot.

This award shows a substantial, recurring requirement for providers able to deliver integrated adult social care in extra care housing across Leicestershire. A credible future competitor would need operational capacity across multiple housing schemes, reliable day and night staffing, and the ability to provide both responsive low-level support and individually tailored, person-centred care. Experience coordinating health and social care around residents with changing needs would be important, as would arrangements that support ageing in place and help prevent avoidable hospital or residential admissions. The competition attracted large providers and SMEs, including local and regional care businesses, indicating that organisations of different sizes can be relevant where they can demonstrate suitable economic strength, technical capability, service quality and robust delivery arrangements.

How relevant is this notice?

Notice Information

Notice Title

Care and Support in Extra Care Housing

Notice Description

Leicestershire County Council is committed to the delivery of high-quality Adult Social Care Services and Health Care Services for residents of Leicestershire who are assessed as requiring care in an Extra Care setting. Extra Care housing aims to meet the needs and aspirations of individuals through the provision of Services designed to accommodate changing needs, for example allowing older people to age in one place and preventing avoidable and/or emergency hospital or residential care admissions. Extra Care housing provides a supportive environment, offering a range of Services, from unplanned low level and physical response including night-time cover to individually tailored care Services (person-centred commissioned care). This Service has been developed to provide integrated health and social care services for people living in Extra Care and those assessed as eligible for care. This procurement is divided into the following Lots: Lot 1 - North: Loughborough/Melton Mowbray (Connaught House, Waterside Court and Gretton Court) Lot 2 - South: Blaby/Lutterworth (Birch Court, Oak Court and St. Mary's House)

Lot Information

North: Loughborough/Melton Mowbray

Renewal: There will be an option to extend the contract for up to 2 years in 12-month increments, subject to satisfactory performance, business needs and decisions related to Local Government Reorganisation.

South: Blaby/Lutterworth

Renewal: There will be an option to extend the contract for up to 2 years in 12-month increments, subject to satisfactory performance, business needs and decisions related to Local Government Reorganisation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052171
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089332-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£14,000,000 £10M-£100M
Lots Value
£14,000,000 £10M-£100M
Awards Value
£7,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20261 months ago
Submission Deadline
28 Aug 2026Expired
Future Notice Date
12 Jun 2026Expired
Award Date
21 Sep 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicestershire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Postcode Area
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF22 Leicestershire CC and Rutland

Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
2
Supplier Names

Comfort Call Limited

Fosse Healthcare

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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