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HCC- Oct/25 - The Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites - Brickendon, Cassiobury, Clothall and Melbourn

Hertfordshire County Council

This public procurement record has 5 releases in its history.

Award

11 Aug 2026 at 16:16

UK6 - Contract Award Notice
TenderUpdate

13 Oct 2025 at 11:50

UK4 - Tender Notice
Tender

10 Oct 2025 at 17:18

UK4 - Tender Notice
PlanningUpdate

30 Jun 2025 at 14:02

UK1 - Pipeline Notice
Planning

23 May 2025 at 12:23

UK1 - Pipeline Notice
Summary of the contracting process

Hertfordshire County Council procured Ofsted-registered residential placements for children and young people aged 7 to 18 with complex needs. The service covers residential social care and welfare provision, including accommodation, support for challenging behaviour, and services for young people and their local communities. It was divided across four Hertfordshire sites: Clothall, Melbourn, Cassiobury and Brickendon. Lot 1 at Clothall covers up to two placements, Lot 2 at Melbourn up to four, Lot 3 at Cassiobury up to three, and Lot 4 at Brickendon up to four. The requirement is a light-touch social care service for the council’s children and young people, with potential for additional beds at the Clothall and Cassiobury properties subject to suitable local accommodation and successful delivery.

This procurement has reached award stage under an open procedure. Lot 1, Clothall, was awarded to 1st Class Support and Housing Ltd on 10 August 2026 for £9,228,780 net (£11,074,536 gross). Lot 3, Cassiobury, was awarded to Frontline Social Care Ltd on the same date for £7,977,420 net (£9,572,904 gross). Both awards are pending signature, with a standstill ending on 21 August 2026; the planned contract period is 14 September 2026 to 13 August 2029, with an option to extend by up to two years. Lots 2, Melbourn, and 4, Brickendon, were not awarded because the council’s requirements changed. Evaluation for the lots used 40% price and 60% quality, with economic and technical selection criteria.

This procurement indicates demand for providers able to operate Ofsted-registered residential homes for children and young people with complex needs, including challenging behaviour. Credible competitors would need suitable accommodation, the operational capacity to provide small residential placements, and the ability to recruit, train and retain appropriately skilled staff. The council placed substantial emphasis on co-production, mobilisation, equality of opportunity, social value, monitoring systems, organisational values, and relationships with young people and local communities. For the Cassiobury requirement, experience of caring for children aged 7 to 14 with challenging behaviours and complex needs was also assessed. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

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Notice Information

Notice Title

HCC- Oct/25 - The Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites - Brickendon, Cassiobury, Clothall and Melbourn

Notice Description

This is an Award Notice. Hertfordshire County Council went out to procurement for the Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites - Brickendon, Cassiobury, Clothall and Melbourn. The Council wishes to procure separate 'Block Contract' arrangements to provide Ofsted registered residential homes for Children and Young People aged 7 to 18 with complex needs. This will be divided into four Lots . The Council procured this contract using the Open Procedure as defined in the Procurement Act 2023. The Council reserves the right at any time to cease the procurement process and not award a Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result. Lot 2 - Melbourn and Lot 4 - Brickendon have not been awarded. Lot 2 - Melbourn The decision has been made not to proceed with the award of this contract as per section 3.5 of the ITT. This is due to a change in requirement to the original contract that was not known at the time of tender. We appreciate the time and effort put in by tenderers, and understand this will be disappointing, however the Council anticipates re-tendering this alongside an additional property within the next few months. Lot 4 - Brickendon The decision has been made not to proceed with the award of this contract as per section 3.5 of the ITT. This is due to a change in requirement to the original contract that was not known at the time of the tender. We appreciate the time and effort put in by tenderers, and understand this will be disappointing, however the Council intends to re-issue a tender opportunity for this Lot within the next few months. The Council regrets the necessity for this action, but revised requirements are essential in ensuring the delivery of the right outcomes. You will be notified on In-Tend of any future procurement for this service. The Council's current intention is that a new procurement for the Services may be commenced, once the Council have been able to review and revise the requirements.

Lot Information

Contract for the Provision of Residential Placements for up to Two (2) Children and Young People aged 7 years and Above with Complex Needs - Lot 1 Clothall

Renewal: The extension is subject to funding being available and satisfactory performance.

Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs - Lot 2 Melbourn

Renewal: The extension is subject to funding being available and satisfactory performance.

Contract for the Provision of Residential Placements for up to Three (3) Children and Young People aged 7 years and Above with Complex Needs - Lot 3 Cassiobury

Renewal: The extension is subject to funding being available and satisfactory performance.

Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs - Lot 4 Brickendon

Renewal: The extension is subject to funding being available and satisfactory performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052218
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076398-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85311000 - Social work services with accommodation

85311300 - Welfare services for children and young people

Notice Value(s)

Tender Value
£39,887,100 £10M-£100M
Lots Value
£39,887,100 £10M-£100M
Awards Value
£17,206,200 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Aug 20262 weeks ago
Submission Deadline
14 Nov 2025Expired
Future Notice Date
15 Sep 2025Expired
Award Date
10 Aug 20262 weeks ago
Contract Period
14 Sep 2026 - 13 Aug 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STEVENAGE
Postcode
SG1 2FQ
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Stevenage
Electoral Ward
Symonds Green
Westminster Constituency
Stevenage

Supplier Information

Number of Suppliers
2
Supplier Names

1st Class Support and Housing Ltd

Frontline Social Care Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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