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The Specialist Care Framework

Telford & Wrekin Council

This public procurement record has 6 releases in its history.

Award

18 Mar 2026 at 12:42

UK6 - Contract Award Notice
AwardUpdate

12 Mar 2026 at 10:42

UK6 - Contract Award Notice
Award

25 Feb 2026 at 07:31

UK6 - Contract Award Notice
Tender

24 Nov 2025 at 15:01

UK4 - Tender Notice
Planning

17 Sep 2025 at 16:12

UK2 - Preliminary Market Engagement Notice
Planning

23 May 2025 at 12:28

UK1 - Pipeline Notice
Summary of the contracting process

The Borough of Telford & Wrekin has awarded multiple contracts under "The Specialist Care Framework," aiming to deliver specialist care services for adults with learning disabilities, autism, mental health, and acquired brain injury needs. This multiprovider framework encompasses innovative and compassionate care solutions in Telford, Shropshire. The procurement process, identified under ID TWC001199, concluded with awards made on 18 March 2026, with contracts commencing on 1 April 2026 and ending by 31 March 2028. This competitive flexible procedure, classified under the "services" procurement category, features an open framework agreement, allowing for future provider inclusion. Currently, the procurement stage is "award," with the overall framework primarily focusing on health and social work services facilitated by the "light touch" special regime.

The awarded contracts represent significant business opportunities within the health and social care industry for organisations prepared to offer person-centred services in community-led environments. The framework scheme is particularly amenable to SMEs and other providers that meet regulatory requirements, such as holding Care Quality Commission (CQC) registrations where applicable. The flexible nature of the procurement process presents ongoing chances for providers to join the framework at later re-opening stages. The awards, featuring suppliers like Creative Support Ltd among others, highlight a substantial investment of £65 million, with services anticipated to be provided across various complexity levels, offering avenues for business expansion and community impact through tailored care provisions.

How relevant is this notice?

Notice Information

Notice Title

The Specialist Care Framework

Notice Description

Telford & Wrekin Council are looking to receive applications from Providers to join a multiprovider Framework to deliver specialist care services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs, in suitable locations. We want to work with established, experienced providers who deliver a curious, compassionate and solution focused approach central to delivering a person-centred service. Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: - Learning disabilities - Autism - Mental Health - Acquired Brain Injury The value of the Framework will be shared across all Lots.

Lot Information

Living Well

Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: * Learning disabilities * Autism * Mental Health * Acquired Brain Injury The value of the Framework will be shared across all Lots.

Regulated Community Support

For people with moderate level needs. This includes regulated provision in relation to: * Learning disabilities * Autism * Mental health * Acquired Brain Injury The value of the Framework will be shared across all Lots.

Specialist Complex Community Support

Support for people with high level support needs. This includes provision for people with: * Learning disabilities * Autism * Mental health * Acquired Brain Injury * Overnight support In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis. The value of the Framework will be shared across all Lots.

Residential Services

For people requiring specialist Residential Services. * Learning disabilities * Autism * Mental health * Acquired Brain Injury The value of the Framework will be shared across all Lots.

Planning Information

Telford & Wrekin Council are seeking to commission a range of services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs. We wish to undertake a Market Engagement Event in order to communicate our thoughts around future services and to seek market thoughts on our commissioning requirements and eventual tendering process and would welcome your participation. Market Engagement Event Details: Date: Friday, 3rd October 2025 Time: 1:00 PM Location: Microsoft Teams (link to be provided 1st October 2025) If you wish to attend the Market Engagement Event, please email MarketSustainability@telford.gov.uk by 5pm Tuesday, 30th September 2025, providing the following details for each attendee: • Name • Role • Contact email address We look forward to your participation and thank you for your continued support in delivering high-quality services to our community.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052220
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024570-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£65,000,000 £10M-£100M
Lots Value
£65,000,000 £10M-£100M
Awards Value
£65,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Mar 20266 months ago
Submission Deadline
13 Jan 2026Expired
Future Notice Date
24 May 2025Expired
Award Date
24 Feb 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2028 2-3 years
Recurrence
2026-05-24

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Telford & Wrekin Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD, SHROPSHIRE
Postcode
TF3 4JA
Postcode Area
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLG21 Telford and Wrekin
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
19
Supplier Names

1 Step Beyond Support LTD

3 Angels Complex Care Services Ltd

Aden Health Care Ltd

Bespoke Health and Social Care

Complesso

Creative Support

Diamond Medical

Dimensions

Doves Care and Support Ltd

Eden Housing & Support Ltd

Empowering U Care Ltd

Golden Living Care Services Ltd

mco healthcare

Perthyn

Potensial Limited

Blue lantern Care Agency limited

Quil Care Group Ltd

Supreme Home care

Swanton Care and Community

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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