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Care at Home

Cheshire East Borough Council

This public procurement record has 6 releases in its history.

Planning

07 Oct 2026 at 11:24

UK3 - Planned Procurement Notice
Planning

10 Sep 2026 at 12:33

UK2 - Preliminary Market Engagement Notice
Planning

24 Jun 2026 at 11:10

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

08 May 2026 at 12:08

UK1 - Pipeline Notice
PlanningUpdate

10 Feb 2026 at 13:36

UK1 - Pipeline Notice
Planning

23 May 2025 at 15:36

UK1 - Pipeline Notice
Summary of the contracting process

Cheshire East Council intends to procure Care at Home services: personal care and support delivered in people’s homes across the borough, helping people who need care to live safely and independently. The service is currently known as Care at Home or domiciliary care and is a statutory adult social care service. Delivery is across Cheshire East, including rural and geographically dispersed communities and areas where access to care is challenging. The council is shaping a future neighbourhood-based model intended to improve outcomes and support people to remain in their own homes. The procurement is planned as a single service lot within an open framework arrangement. Providers may need to deliver care across local communities and coordinate service delivery around neighbourhoods, rather than operate only from a central location.

This is at the planning stage: Cheshire East Council has set out its intention to procure, but has not yet invited tenders. It expects to use a competitive flexible procedure. The tender is expected to be published on 3 April 2028, with bids due by 15 May 2028 and an award decision expected by 17 July 2028. The planned contract is valued at £196 million excluding VAT (£235.2 million including VAT). The initial term is expected to run from 1 April 2029 to 30 March 2034, with two optional 12-month extensions at the council’s discretion, potentially extending the term to 30 March 2036. The council has held provider engagement events and plans a virtual learning workshop on 20 or 22 October 2026. It has shortened the planned contract term to allow a wider transformation later and is reviewing whether Extra Care Support will be combined with this service.

The service is likely to suit registered Care at Home providers with the capacity and operational resilience to deliver essential care across a borough-wide patch, including rural and dispersed communities. Cheshire East Council has specifically sought insight from existing local providers and organisations elsewhere with relevant examples of innovative practice, so experience delivering locality- or neighbourhood-based care will be useful. The council is looking to understand practical approaches to workforce recruitment and retention, travel, continuity of care, access in hard-to-serve areas and sustainable service delivery. Providers able to work collaboratively with commissioners and other organisations, share frontline learning, and adapt operations as the model changes should be well placed to contribute to future market development. The planned open framework may be relevant to providers able to support ongoing delivery under a changing service model.

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Notice Information

Notice Title

Care at Home

Notice Description

Care and support services delivered in people's homes across the borough. This is currently known as Care at Home or Domiciliary Care. These statutory services enable people who need care to remain living safely and independently in their own homes.

Lot Information

Lot 1

Renewal: 2 x 12 month optional extensions To be implemented at the sole discretion of the Council

Planning Information

Invitation to Care at Home Providers Care at Home Neighbourhood Model Learning Workshop Tuesday 20th October and Thursday 22 October | 2:00pm to 4:00pm | Virtual Workshop Dear Care Provider, Cheshire East Council would like to invite registered Care at Home providers to join a virtual workshop to share learning, experiences, and insights from delivering care and support within local communities. We are keen to hear from providers currently operating within Cheshire East, as well as organisations delivering services in other areas who can share examples of innovative practice and learning from their own experience. Workshop Focus The purpose of this session is to explore how a neighbourhood-based model of care can support the future delivery of Care at Home services and improve outcomes for people who wish to remain independent in their own homes. In particular, we would like to discuss: • The benefits and opportunities of a neighbourhood approach to Care at Home delivery. • Examples of successful neighbourhood or locality-based models from across the sector. • The operational challenges providers face when delivering care in rural and geographically dispersed communities. • Workforce recruitment, retention, and travel considerations. • How commissioners and providers can work together to improve access to care in hard-to-serve areas. • Practical solutions and innovative approaches that support sustainable service delivery. Why Attend? This workshop is an opportunity to: • Share your experiences and operational insights. • Learn from fellow providers and sector experts. • Contribute to discussions that may influence future service development across Cheshire East. • Explore opportunities for collaboration and partnership working. • Help identify solutions to some of the challenges facing Care at Home services locally and nationally. This is intended to be an open and collaborative learning session, informed by real-world provider experience and frontline operational knowledge. We are particularly interested in hearing both what has worked well and where challenges remain. Event Details Date: Tuesday 20th October or Thursday 22 October Time: 2:00pm to 4:00pm Location: Microsoft Teams (joining details will be provided following registration) Register Your Interest If you would like to attend, please register your interest by emailing Cheshire East Contracts: CE.Contracts@cheshireeast.gov.uk We look forward to welcoming providers from across Cheshire East and beyond to what we hope will be a valuable and productive discussion. Please Note: you only need to book onto one of the workshops. Kind regards, Cheshire East Council Adult Social Care Commissioning Team "Working together to shape sustainable, high-quality Care at Home services for the future."

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0523eb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094625-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£196,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
4 Apr 20282 years to go
Award Date
Not specified
Contract Period
1 Apr 2029 - 31 Mar 2034 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire East Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CREWE
Postcode
CW1 2JZ
Postcode Area
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD62 Cheshire East
Local Authority
Cheshire East
Electoral Ward
Crewe Central
Westminster Constituency
Crewe and Nantwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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