CDD Pipeline Notice

Contract Timeline

Publication Date

23rd May 2025 17:32:21 PM

Contract Summary

Criminal Defence Direct (CDD) Service Procurement Exercise – Launch in summer 2025 The Legal Aid Agency (LAA), on behalf of the Lord Chancellor, will run a procurement exercise to award contracts for two providers to deliver the CDD Service from on or around 1 March 2026. Key Details: • Service: 24/7 non means tested telephone-based legal advice for individuals detained at police stations for non-indictable offences. • Contract Award: Two providers will each manage 50% of the caseload (with possible variations). • Duration: 1 March 2026 – 31 May 2031. Procurement Process Updates: From 24 February 2025, all suppliers must use the Cabinet Office Central Digital Platform to share their organisation’s information with Contracting Authorities by providing a share code during the procurement process. If suppliers are still unable to create a share code after getting assistance from the Cabinet Office, please email contact: Crime.Contracts@justice.gov.uk. Key Service Changes: The LAA, as part of this procurement, will introduce the following key changes to the CDD Service that align with the move to enhanced flexibility and reducing barriers to support providers in successfully delivering the CDD contract and ensure consistency across similar services. For the new CDD Contract the LAA are: • allowing Applicants to choose the arrangements most suitable for their delivery models and are not specifying the office requirements; • removing supervisor-to-advisor ratios; • removing the requirement for supervisors to be on-site 35 hours/week; and • introducing a new KPI to track client engagement and timeliness of advice

Contract Details

Open Contracting ID

ocds-h6vhtk-05251f

Publication Source

Find a Tender Service

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

CPV Division(s)

Awarding Authority

LEGAL AID AGENCY

Buyer Name

Buyer Email

crime.tenders@justice.gov.uk

Buyer Phone

Buyer Address

102 Petty France

London

SW1H 9AJ

United Kingdom