Award

Contract for Integrated Domestic Abuse Services - OPEN2025899

NORTH TYNESIDE BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

Award

08 Oct 2025 at 18:28

Tender

13 Aug 2025 at 15:52

Planning

28 May 2025 at 11:02

Summary of the contracting process

North Tyneside Borough Council has completed a procurement process for the Integrated Domestic Abuse Services (IDAS), which aims to provide comprehensive support for victims and survivors of domestic abuse. This initiative is focused on offering holistic, trauma-informed support to adults and children regardless of their circumstances. The procurement is categorised under social work and related services and involves the commissioning of contracts with a duration of three years, extendable for up to two additional years. The services will be provided across North Tyneside within the UKC22 region. Key dates include the contract period starting on 1st January 2026 and ending on 31st December 2028, with the evaluation of bids concluding on 27th September 2025. The procurement method used is the open procedure.

This contract represents a significant business opportunity, particularly for large organisations capable of delivering community and accommodation-based support. The successful bidder, THE CYRENIANS LTD, showcases substantial capacity in providing services that address domestic abuse through coordinated therapeutic and practical interventions. Businesses that specialise in social work, psychological counselling, and outreach services are ideally positioned to benefit from similar opportunities. Moreover, they could explore consortium bids to enhance service delivery and meet complex commissioning requirements. This agreement underlines the importance of supporting public health objectives and safeguarding initiatives within the North Tyneside community, encouraging involvement from small and medium enterprises and VCSEs in future tenders.

How relevant is this notice?

Notice Information

Notice Title

Contract for Integrated Domestic Abuse Services - OPEN2025899

Notice Description

North Tyneside Council is commissioning a fully integrated Domestic Abuse Service (IDAS) for an initial term of three years, with the option to extend for up to two further years. This service will deliver holistic, trauma-informed support for victims and survivors of domestic abuse - including both adults and children - regardless of protected characteristics, gender, or level of risk. The model will combine therapeutic and practical interventions that promote recovery, safety, empowerment, and long-term resilience. As part of our ongoing commitment to delivering high-quality, trauma-informed support to those affected by domestic abuse, North Tyneside Council is commissioning two separate contracts: Lot 1 - Domestic Abuse Support Service, Value PS630,000 per annum: This contract will deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling.

Lot Information

Domestic Abuse Support Service

An integrated domestic abuse support service enabling early intervention, supporting safeguarding objectives, and forming part of a broader public health and criminal justice response. Value PS690,000 per annum

Renewal: Initial Contract is for 3 years with the possible extension of 2 x 12 month periods

Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years)

This service will provide trauma-informed, age-appropriate, and accessible support for young people affected by domestic abuse across North Tyneside. It will form a core component of the borough's wider coordinated response to domestic abuse and will contribute to the prevention of intergenerational cycles of abuse and harm. Value PS190,000 per annum

Renewal: Initial Contract is for 3 years with the possible extension of 2 x 12 month periods

Planning Information

We are seeking to engage with providers ahead of formal procurement to share early plans, gather feedback, and ensure that the service model reflects the needs of victims/survivors, families, and our wider community. We will be hosting two sessions to enable flexible participation: Session 1 - Online (Microsoft Teams) Monday 2nd June 2025 9:30am - 10:30am Session 2 - In Person Thursday 5th June 2025 1:00pm - 2:00pm The Quadrant, Cobalt Business Park, North Tyneside. NE27 0BY Both sessions will cover the same content and include: * Overview of the proposed service model * Commissioning priorities and outcomes * Timescales for the procurement process * Q&A and feedback session To register: email - Behnam.Khazaeli@northtynesoide.gov.uk or Helen.Maxwell@northtyneside.gov.uk by Friday 30th May 2025 specifying: * Which session you will attend (online or in-person) * Names and roles of attendees

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0527c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063496-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£4,400,000 £1M-£10M
Lots Value
£4,400,000 £1M-£10M
Awards Value
£3,450,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20251 months ago
Submission Deadline
11 Sep 2025Expired
Future Notice Date
1 Jul 2025Expired
Award Date
7 Oct 20252 months ago
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH TYNESIDE BOROUGH COUNCIL
Contact Name
Susan Stonehouse
Contact Email
strategic.procurement@northtyneside.gov.uk
Contact Phone
0191 6433472

Buyer Location

Locality
NORTH TYNESIDE
Postcode
NE27 0BY
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside

Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Supplier Information

Number of Suppliers
1
Supplier Name

THE CYRENIANS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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