Notice Information
Notice Title
Swale Leisure Centres Contract
Notice Description
Swale Borough Council is inviting Expressions of Interest to tender for Leisure Service Provision in Swale, Kent. The contract will involve Management & Operation of the Swale Leisure Facilities for the contract term. The contract shall commence on 01/04/2027 and terminate on either 31/03/2037. The council may extend the opportunity for a further 5 years. The tenderer/s who submit/s the Most Advantageous Tender will be awarded the contract. Expressions of Interest and the Procurement Specific Questionnaire (PSQ) document must be submitted / uploaded on the Council's e-tendering portal. The closing date for submission of Expressions of Interest and the closing date for the PSQ is 18 August 2024 at 12:00 noon. Swale Borough Council currently owns two wet and dry leisure facilities, Sheppey Leisure Complex, Sheerness (incorporating Sheppey Healthy Living Centre and Sheerness Swimming Pool) and Swallows Leisure Centre, Sittingbourne. There is planned major investment into the dryside facilities at Sheppey Leisure Complex in Sheerness which commenced in February 2025 and due for completion in June 2026. There are two lots, Lot 1 includes both facilities plus the addition of Faversham Swimming pool (indoor and outdoor pools) Lot 2 only includes Swallows and Sheppey Leisure Complex. We are looking for bidders to provide a tender return for both Lots and complete all three financial returns.
Lot Information
Sheppey, Swallows and Faversham
Lot 1 includes Sheppey Leisure Complex, Sheerness (incorporating Sheppey Healthy Living Centre and Sheerness Swimming Pool), Swallows Leisure Centre, Sittingbourne and Faversham Swimming pool (indoor and outdoor pools).
Options: The Contracting Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act.
Renewal: The council may extend the contract by up to 5 years.
Swallows and SheppeyLot 2 only includes Swallows and Sheppey Leisure Complex.
Options: The Contracting Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act.
Renewal: The council may extend the contract by up to 5 years.
Planning Information
Swale Borough Council (SBC) conducted a soft market testing exercise to explore potential management options for its leisure facilities from April 2027. We invited organisations to participate in this process. Feedback was sought on a number of points: 1. Would you be interested in tendering for the new Leisure Operating Contract at SBC? 2. Would the inclusion of Faversham Pools enhance the overall value of the contract? 3. Would you be interested in a contract of 10 years + up to a potential 5-year extension? If not, please state the duration that you feel would be appropriate and of interest to the market. 4. What is your view on further investment in the facilities? a. a contract comprising improved facilities decided by SBC, with the potential to have some input when the facility mix decision is taken; or, b. a contract with the opportunity to be a development partner and be involved in determining the facility mix for the sites; or Views in respect of any investment opportunities are also sought. 5. Please confirm the minimum contract period you would consider. 6. What are your views and experience on achieving net Carbon Zero in facilities? 7. SBC seeks your view regarding any transfer of risk, particularly in the aftermath of Covid19 and its operational impact on such matters as maintenance, lifecycle, utilities, National Insurance (NI), Real Living Wage etc 8. What is your view on Utility Benchmarking – does it need to be included in the contract? 9. One of the key user groups at Swallows Leisure Centre is a swimming club which currently delivers some of the swimming lessons offered up to Grade 8. In a similar vein , Faversham Pools also has a swimming club which is a key user and which delivers some swimming lessons. What impact, if any, would these have on the contract structure including pricing model and programme? 10. Car parking charges are currently refunded at Swallows and Sheppey. What is your perspective on the potential removal of parking refunds for facility users? How might car parking charges impact user behaviour, facility attendance, or overall financial performance? 11. Are there examples of best practice that could help ensure parking policies support both accessibility and revenue objectives? 12. The Procurement Act 2023 requires Key Performance Indicators (KPIs) to be built into the contract. The following are the suggested KPIs, what is your view on these and would you suggest any amendments or additions? a. KPI 1 – Participation targets b. KPI 2 – Annual Quest accreditation c. KPI 3 – Annual Health and Well-being Development Plan targets d. KPI 4 – Energy consumption statistics e. KPI 5 – GP referral statistics f. KPI 6 – Holiday Play Scheme attendance g. KPI 7 – Encourage balanced programme of use h. KPI 8 – Breakdown of number of members for all membership types including concessionary use by user type i. KPI 7 – Social Value Reporting The engagement was advertised on the ProContract Portal from 02/01/2025 - 14/01/2025.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0527ff
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/041183-2025
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
92 - Recreational, cultural and sporting services
-
- CPV Codes
92000000 - Recreational, cultural and sporting services
Notice Value(s)
- Tender Value
- £23,750,000 £10M-£100M
- Lots Value
- £23,750,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Jul 20257 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Jul 2025Expired
- Award Date
- Not specified
- Contract Period
- 31 Mar 2027 - 31 Mar 2037 Over 5 years
- Recurrence
- 2035-07-14
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SWALE BOROUGH COUNCIL
- Contact Name
- Miss Charlotte Knowles
- Contact Email
- procurement@swale.gov.uk
- Contact Phone
- +44 1795417584
Buyer Location
- Locality
- SITTINGBOURNE, KENT
- Postcode
- ME10 3HT
- Post Town
- Rochester
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ4 Kent
- Small Region (ITL 3)
- TLJ43 Kent Thames Gateway
- Delivery Location
- TLJ4 Kent
-
- Local Authority
- Swale
- Electoral Ward
- Roman
- Westminster Constituency
- Sittingbourne and Sheppey
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/041183-2025
18th July 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/028129-2025
28th May 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-0527ff-2025-07-18T09:49:46+01:00",
"date": "2025-07-18T09:49:46+01:00",
"ocid": "ocds-h6vhtk-0527ff",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PJVX-4924-XHDQ",
"name": "Swale Borough Council",
"identifier": {
"scheme": "GB-PPON",
"id": "PJVX-4924-XHDQ"
},
"address": {
"streetAddress": "Swale House, East Street",
"locality": "Sittingbourne, Kent",
"postalCode": "ME10 3HT",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ43"
},
"contactPoint": {
"name": "Miss Charlotte Knowles",
"email": "procurement@swale.gov.uk",
"telephone": "+44 1795417584"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.swale.gov.uk",
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthoritySubCentralGovernment",
"description": "Public authority - sub-central government"
}
]
}
}
],
"buyer": {
"id": "GB-PPON-PJVX-4924-XHDQ",
"name": "Swale Borough Council"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "Swale Borough Council (SBC) conducted a soft market testing exercise to explore potential management options for its leisure facilities from April 2027. We invited organisations to participate in this process. Feedback was sought on a number of points: 1. Would you be interested in tendering for the new Leisure Operating Contract at SBC? 2. Would the inclusion of Faversham Pools enhance the overall value of the contract? 3. Would you be interested in a contract of 10 years + up to a potential 5-year extension? If not, please state the duration that you feel would be appropriate and of interest to the market. 4. What is your view on further investment in the facilities? a. a contract comprising improved facilities decided by SBC, with the potential to have some input when the facility mix decision is taken; or, b. a contract with the opportunity to be a development partner and be involved in determining the facility mix for the sites; or Views in respect of any investment opportunities are also sought. 5. Please confirm the minimum contract period you would consider. 6. What are your views and experience on achieving net Carbon Zero in facilities? 7. SBC seeks your view regarding any transfer of risk, particularly in the aftermath of Covid19 and its operational impact on such matters as maintenance, lifecycle, utilities, National Insurance (NI), Real Living Wage etc 8. What is your view on Utility Benchmarking - does it need to be included in the contract? 9. One of the key user groups at Swallows Leisure Centre is a swimming club which currently delivers some of the swimming lessons offered up to Grade 8. In a similar vein , Faversham Pools also has a swimming club which is a key user and which delivers some swimming lessons. What impact, if any, would these have on the contract structure including pricing model and programme? 10. Car parking charges are currently refunded at Swallows and Sheppey. What is your perspective on the potential removal of parking refunds for facility users? How might car parking charges impact user behaviour, facility attendance, or overall financial performance? 11. Are there examples of best practice that could help ensure parking policies support both accessibility and revenue objectives? 12. The Procurement Act 2023 requires Key Performance Indicators (KPIs) to be built into the contract. The following are the suggested KPIs, what is your view on these and would you suggest any amendments or additions? a. KPI 1 - Participation targets b. KPI 2 - Annual Quest accreditation c. KPI 3 - Annual Health and Well-being Development Plan targets d. KPI 4 - Energy consumption statistics e. KPI 5 - GP referral statistics f. KPI 6 - Holiday Play Scheme attendance g. KPI 7 - Encourage balanced programme of use h. KPI 8 - Breakdown of number of members for all membership types including concessionary use by user type i. KPI 7 - Social Value Reporting The engagement was advertised on the ProContract Portal from 02/01/2025 - 14/01/2025.",
"dateMet": "2025-01-17T00:00:00Z",
"status": "met"
}
],
"documents": [
{
"id": "028129-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/028129-2025",
"datePublished": "2025-05-28T14:15:01+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "PA14",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Swale Leisure Centres Contract",
"description": "Swale Borough Council is inviting Expressions of Interest to tender for Leisure Service Provision in Swale, Kent. The contract will involve Management & Operation of the Swale Leisure Facilities for the contract term. The contract shall commence on 01/04/2027 and terminate on either 31/03/2037. The council may extend the opportunity for a further 5 years. The tenderer/s who submit/s the Most Advantageous Tender will be awarded the contract. Expressions of Interest and the Procurement Specific Questionnaire (PSQ) document must be submitted / uploaded on the Council's e-tendering portal. The closing date for submission of Expressions of Interest and the closing date for the PSQ is 18 August 2024 at 12:00 noon. Swale Borough Council currently owns two wet and dry leisure facilities, Sheppey Leisure Complex, Sheerness (incorporating Sheppey Healthy Living Centre and Sheerness Swimming Pool) and Swallows Leisure Centre, Sittingbourne. There is planned major investment into the dryside facilities at Sheppey Leisure Complex in Sheerness which commenced in February 2025 and due for completion in June 2026. There are two lots, Lot 1 includes both facilities plus the addition of Faversham Swimming pool (indoor and outdoor pools) Lot 2 only includes Swallows and Sheppey Leisure Complex. We are looking for bidders to provide a tender return for both Lots and complete all three financial returns.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "92000000",
"description": "Recreational, cultural and sporting services"
}
],
"deliveryAddresses": [
{
"region": "UKJ4",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ4",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
},
{
"id": "2",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "92000000",
"description": "Recreational, cultural and sporting services"
}
],
"deliveryAddresses": [
{
"region": "UKJ4",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "2"
}
],
"value": {
"amountGross": 23750000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"startDate": "2027-04-01T00:00:00+01:00",
"endDate": "2037-03-31T23:59:59+01:00",
"maxExtentDate": "2042-03-31T23:59:59Z"
},
"hasRenewal": true,
"status": "active",
"title": "Sheppey, Swallows and Faversham",
"description": "Lot 1 includes Sheppey Leisure Complex, Sheerness (incorporating Sheppey Healthy Living Centre and Sheerness Swimming Pool), Swallows Leisure Centre, Sittingbourne and Faversham Swimming pool (indoor and outdoor pools).",
"value": {
"amountGross": 14750000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "price",
"name": "Price",
"numbers": [
{
"number": 40,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
]
}
]
},
"secondStage": {
"maximumCandidates": 6
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "Legal Capacity - GDPR * Satisfactory credit check (low or very low risk score) * Net reserves sufficient to cover 6 months of net operating expenditure * Positive cash flow from operations * Average invoice payment days 30 days or less * No reported uncertainty regarding going concern status. Confirmation that the tenderer already has, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated."
},
{
"type": "technical",
"description": "Technical Ability including contract examples and safeguarding."
},
{
"description": "Pass / Fail",
"forReduction": true
}
]
},
"renewal": {
"description": "The council may extend the contract by up to 5 years."
},
"hasOptions": true,
"options": {
"description": "The Contracting Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act."
}
},
{
"id": "2",
"title": "Swallows and Sheppey",
"description": "Lot 2 only includes Swallows and Sheppey Leisure Complex.",
"status": "active",
"value": {
"amountGross": 9000000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "price",
"name": "Price",
"numbers": [
{
"number": 40,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
]
}
]
},
"secondStage": {
"maximumCandidates": 6
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "Legal Capacity - GDPR * Satisfactory credit check (low or very low risk score) * Net reserves sufficient to cover 6 months of net operating expenditure * Positive cash flow from operations * Average invoice payment days 30 days or less * No reported uncertainty regarding going concern status. Confirmation that the tenderer already has, or can commit to obtain, prior to the award of the contract, the levels of insurance cover indicated."
},
{
"type": "technical",
"description": "Technical Ability including contract examples and safeguarding."
},
{
"description": "Pass / Fail",
"forReduction": true
}
]
},
"suitability": {
"vcse": true
},
"contractPeriod": {
"startDate": "2027-04-01T00:00:00+01:00",
"endDate": "2037-03-31T23:59:59+01:00",
"maxExtentDate": "2042-03-31T23:59:59Z"
},
"hasRenewal": true,
"renewal": {
"description": "The council may extend the contract by up to 5 years."
},
"hasOptions": true,
"options": {
"description": "The Contracting Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act."
}
}
],
"communication": {
"futureNoticeDate": "2025-07-01T23:59:59Z"
},
"status": "active",
"procurementMethod": "selective",
"procurementMethodDetails": "Competitive flexible procedure",
"procedure": {
"features": "Stage 1 - Invitation to participate / Procurement Specific Questionnaire Stage 2 - Invitation to submit Initial Tenders Stage 3 - Invitation to participate in dialogue (and/or negotiate) Stage 4 - Invitation to submit a final tender"
},
"coveredBy": [
"GPA"
],
"submissionMethodDetails": "Expressions of Interest and Procurement Specific Questionnaires must be submitted via ProContract: https://procontract.due-north.com/ Clarifications during the PSQ stage must be submitted via the Portal. Any requests for clarification relating to the Procurement during subsequent stages must be submitted via email to LeisureClarifications@swale.gov.uk Tenders must be submitted via email to: LeisureTenders@swale.gov.uk",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"expressionOfInterestDeadline": "2025-08-21T12:00:00+01:00",
"awardPeriod": {
"endDate": "2025-10-31T23:59:59Z"
},
"lotDetails": {
"maximumLotsAwardedPerSupplier": 1,
"awardCriteriaDetails": "Only 1 Lot will be awarded"
},
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "future",
"documentType": "biddingDocuments",
"accessDetails": "Either on https://procontract.due-north.com/ via email or on https://www.delta-esourcing.com/"
},
{
"id": "041183-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/041183-2025",
"datePublished": "2025-07-18T09:49:46+01:00",
"format": "text/html"
}
],
"hasRecurrence": true,
"recurrence": {
"dates": [
{
"startDate": "2035-07-14T23:59:59+01:00"
}
]
},
"contractTerms": {
"financialTerms": "Payments made within 30 days for valid, undisputed invoices. Invoices should be submitted to exchequer@swale.gov.uk"
},
"riskDetails": "Identified contract risks will be managed throughout the term of the Contract. The age of the existing buildings and associated plant/equipment is an identified contract risk. Swallows Leisure centre was built in 1989, Sheerness Pool 1980, and Faversham outdoor pool 1964, with the indoor pool facility added in 1993. Building condition surveys for each site are available for Bidders to view, identifying priority works. Where relevant, identified risks will be subject to negotiation e.g. level of capital investment, delay in opening of new Sheppey Healthy Living Centre, new pool is not developed at Sheppey, planning permission cannot be achieved at Faversham etc. The cost of these risks will be discussed by the Authority and the Bidder and made clear through submitted tenders. The risks will be reflected in the Contract to enable permitted modifications under the Act."
},
"language": "en"
}