Award

West Technology Service and Maintenance Contract

UK HEALTH SECURITY AGENCY

This public procurement record has 1 release in its history.

Award

06 Jun 2025 at 09:21

Summary of the contracting process

The UK Health Security Agency has awarded a contract titled "West Technology Service and Maintenance Contract" for the annual servicing of Twin Catch Pot machines across locations in London, Porton, and York. The contract was issued under a direct procurement method, classified as a "Below threshold - without competition" approach, focusing on laboratory services within the services category. The current stage of this contracting process is the "award" stage. The contract, identified by its reference "C356462," commenced on 23 May 2025 and is scheduled to conclude on 22 May 2027, with an option for a 12-month extension. Notably, the contract with West Technology System Limited, a large-scale supplier, has been signed and is active as of 22 May 2025. The total gross value of the contract is £78,827.05, with an initial agreed amount of £66,523 GBP.

This tender offers significant opportunities for companies specialising in laboratory service and maintenance, particularly those capable of handling annual servicing requirements. Businesses with experience in providing high-level technical support and equipment maintenance in healthcare settings will be well-placed to benefit from similar contracts, even though this specific tender was executed without competition. Given the potential to renew the contract, there is a scope for sustained business with governmental agencies. Companies aiming to expand their services to public authorities may consider evolving their expertise in handling similar high-demand laboratory equipment maintenance, enhancing their capability to compete for future contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

West Technology Service and Maintenance Contract

Notice Description

Service and Maintenance Contract : Annual Servicing of Twin Catch Pot machines at London, Porton and York FW&E.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054428
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030470-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services


CPV Codes

71900000 - Laboratory services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£66,523 Under £100K

Notice Dates

Publication Date
6 Jun 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 May 202511 months ago
Contract Period
22 May 2025 - 22 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

WEST TECHNOLOGY SYSTEM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-054428-2025-06-06T10:21:59+01:00",
    "date": "2025-06-06T10:21:59+01:00",
    "ocid": "ocds-h6vhtk-054428",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBMQ-7576-DVGW",
            "name": "UK Health Security Agency",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBMQ-7576-DVGW"
            },
            "address": {
                "streetAddress": "10 South Colonnade",
                "locality": "London",
                "postalCode": "E14 4PU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "name": "Procurement Operations",
                "email": "procurement.operations@dhsc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/uk-health-security-agency",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-150438",
            "name": "West Technology System Limited",
            "address": {
                "streetAddress": "Dalton House Armstrong Way, Yate",
                "locality": "Bristol",
                "postalCode": "BS375NG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK12"
            },
            "contactPoint": {
                "email": "mjefferson@west-technology.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBMQ-7576-DVGW",
        "name": "UK Health Security Agency"
    },
    "tender": {
        "id": "Contract Ref: C356462 / Pipeline Ref: W175492",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "West Technology Service and Maintenance Contract",
        "description": "Service and Maintenance Contract : Annual Servicing of Twin Catch Pot machines at London, Porton and York FW&E.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-150438",
                    "name": "West Technology System Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "71900000",
                            "description": "Laboratory services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "West Technology Service and Maintenance Contract C356462",
            "status": "active",
            "period": {
                "startDate": "2025-05-23T00:00:00+01:00",
                "endDate": "2027-05-22T23:59:59+01:00",
                "maxExtentDate": "2028-06-22T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The potential total value of the contract, should the extension option be exercised, is yet to receive approval."
            },
            "hasOptions": true,
            "options": {
                "description": "The Authority may extend the Contract for a period of up to twelve (12) months by giving not less than ten (10) Working Days' notice in writing to the Supplier prior to the Expiry Date. The terms and conditions of the Contract shall apply."
            },
            "value": {
                "amountGross": 78827.05,
                "amount": 66523,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-05-22T00:00:00+01:00",
            "documents": [
                {
                    "id": "A-1943",
                    "documentType": "contractSigned",
                    "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-1943",
                    "format": "application/pdf"
                },
                {
                    "id": "030470-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/030470-2025",
                    "datePublished": "2025-06-06T10:21:59+01:00",
                    "format": "text/html"
                }
            ],
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "(KEY PERFORMANCE INDICATORS AND SERVICE LEVELS)",
                    "description": "KEY PERFORMANCE INDICATORS AND SERVICE LEVELS With reference to Schedule 11 Clause 4 The Authority reserves the right to terminate this Contract by issuing a Termination Notice to the other Party if such other Party repeatedly fails to meet the below key performance requirements: 1. Deliveries on the due date (for the avoidance of doubt: (a) deliveries which arrive on time but are not unloaded due to the driver's decision; (b) deliveries which do not arrive; and (c) deliveries which arrive at the wrong delivery location, shall also be considered late. 2. Quantity of delivery correct against the relevant Order as per Orders placed in accordance with the requirements of this Contract. 3. Quality of delivery in accordance with this Contract, including delivery presentation (the delivery must be presented in such a way that it can be unloaded safely and in a ready for use condition taking into consideration this Contract's requirements) and condition of the Goods (the Goods must in a condition that is new and ready to use). 4. Timely and accurate administration (including booking/amending delivery times and orders and invoices, delivery advice notes and labels and management information) being in accordance with the requirements of this Contract. 5. The Supplier shall ensure the Goods shall perform the standards detailed within the Contract Specification as set out at Annex 2 of this Contract. 6. Customer service - the supplier should respond to all queries submitted via email within 24 hours of receipt."
                }
            ]
        }
    ],
    "language": "en"
}