PlanningUpdate

Preliminary Market Engagement for Out of Hours Service

THE SWAYTHLING HOUSING SOCIETY LTD (TRADING AS ABRI

  • Contract Timeline

    Publication Date

    10th June 2025 12:36:09 PM

  • Contract Summary

    This is a Preliminary Market Engagement Exercise - this not a tendering opportunity or a call for competition. Abri is seeking information from potential providers to help shape our approach to procuring a modern, efficient, and customer focused Out of Hours (OOH) service. Our goal is to enhance our emergency repair services by gaining insights into market capabilities and innovations, understanding how providers manage similar contracts, and identifying potential improvements in customer experience, technology integration, and efficiency. This will inform the development of a robust and competitive tender specification. We welcome input from providers on service models, technology solutions, and value-added services to ensure high-quality, customer-focused support for our residents at all times. Through this engagement, we aim to: • Gain insights into current market capabilities and innovations. • Understand how providers manage similar contracts and handle emergency call-outs. • Identify potential improvements in customer experience, technology integration, and efficiency. • Inform the development of a robust and competitive tender specification. We welcome input from providers on service models, technology solutions, and value-added services that will help us deliver high-quality, customer-focused support to our residents at all times. This engagement is NOT a call for competition and does NOT form part of a formal procurement process. Responses will inform the development of our strategy, specification and how we approach the market when we do procure.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-054603

    Publication Source

    Find a Tender Service

    Procurement Stage

    PlanningUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    THE SWAYTHLING HOUSING SOCIETY LTD (TRADING AS ABRI

    Buyer Name

    Laiza Mendiola

    Buyer Email

    procurement.team@abri.co.uk

    Buyer Phone

    02380628010

    Buyer Address

    Collins House, Bishopstoke Road

    Eastleigh

    SO50 6AD

    United Kingdom


Planning

Preliminary Market Engagement for Out of Hours Service

THE SWAYTHLING HOUSING SOCIETY LTD (TRADING AS ABRI

  • Contract Timeline

    Publication Date

    10th June 2025 11:25:12 AM

    Planning Deadline

    20th June 2025 23:59:59 PM   5 days remaining

  • Contract Summary

    This is a Preliminary Market Engagement Exercise - this not a tendering opportunity or a call for competition. Abri is seeking information from potential providers to help shape our approach to procuring a modern, efficient, and customer focused Out of Hours (OOH) service. Our goal is to enhance our emergency repair services by gaining insights into market capabilities and innovations, understanding how providers manage similar contracts, and identifying potential improvements in customer experience, technology integration, and efficiency. This will inform the development of a robust and competitive tender specification. We welcome input from providers on service models, technology solutions, and value-added services to ensure high-quality, customer-focused support for our residents at all times. Through this engagement, we aim to: • Gain insights into current market capabilities and innovations. • Understand how providers manage similar contracts and handle emergency call-outs. • Identify potential improvements in customer experience, technology integration, and efficiency. • Inform the development of a robust and competitive tender specification. We welcome input from providers on service models, technology solutions, and value-added services that will help us deliver high-quality, customer-focused support to our residents at all times. This engagement is NOT a call for competition and does NOT form part of a formal procurement process. Responses will inform the development of our strategy, specification and how we approach the market when we do procure.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-054603

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    THE SWAYTHLING HOUSING SOCIETY LTD (TRADING AS ABRI

    Buyer Name

    Laiza Mendiola

    Buyer Email

    procurement.team@abri.co.uk

    Buyer Phone

    02380628010

    Buyer Address

    Collins House, Bishopstoke Road

    Eastleigh

    SO50 6AD

    United Kingdom