Tender

Lift Autodiallers (Corporate and Housing)

SHEFFIELD CITY COUNCIL

This public procurement record has 4 releases in its history.

TenderCancellation

21 Aug 2025 at 08:40

TenderUpdate

20 Jun 2025 at 13:06

Tender

20 Jun 2025 at 12:55

Planning

16 Jun 2025 at 07:46

Summary of the contracting process

The public procurement process for the "Lift Autodiallers (Corporate and Housing)" contract was initiated by Sheffield City Council, an authority categorized under sub-central government public authorities in the United Kingdom. The procurement falls within the services industry category and aims to transition passenger lift communication systems from analogue to digital to meet upcoming digital switchover requirements. The contract involves regions across the UK, particularly in Sheffield, and was originally planned to start on 1st August 2025. The procedure involved open procurement and, initially, the tender invitation was actively open, with submissions due by 15th July 2025, and the anticipated award period closing on 24th September 2025. However, as of 21st August 2025, the procurement process has been completed, with a cancellation notice following the disqualification of all bidders due to non-compliance in document submission.

This procurement opportunity presents substantial growth prospects for businesses experienced in digital communication transformations, particularly those focusing on lift systems, software packages, and installation services. The original value of the tender was estimated in the range of £350,900 to £421,080 gross. With the procurement process reopened due to the cancellation, businesses, especially SMEs, that offer innovative solutions for digital emergency communication and compliance with safety and regulatory frameworks, stand well-positioned to succeed. The open procedure allows these enterprises to compete effectively through an electronic submission via YORtender, ensuring a transparent bidding process tailored for companies adept at delivering technology-driven solutions in large building infrastructures.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Lift Autodiallers (Corporate and Housing)

Notice Description

As the digital switchover approaches, it is crucial to transition analogue phone lines in passenger lifts within Sheffield City Council's Housing and Corporate buildings to digital technology. Analogue lines are becoming obsolete with the shift to digital communications and telecommunication providers within the UK are starting to switch these analogue lines off. This produces risk to the Council as it will result in potential service disruptions for lift emergency communication systems. These systems are vital for safety, as they allow for quick communication in the event of an emergency. Switching to digital technology ensures that passenger lifts remain operational and compliant with safety regulations, whilst also providing more reliable, secure and efficient communication.

Lot Information

Lot 1

Options: Further licenses or additional modules for the back office system

Planning Information

Scope of the engagement was to identify suppliers within the market

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0548ef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050395-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

48 - Software package and information systems

51 - Installation services (except software)


CPV Codes

42416100 - Lifts

48000000 - Software package and information systems

51300000 - Installation services of communications equipment

Notice Value(s)

Tender Value
£350,900 £100K-£500K
Lots Value
£350,900 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20256 months ago
Submission Deadline
15 Jul 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Additional Buyers

MISSING

Contact Name
Not specified
Contact Email
procurement@sheffield.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0548ef-2025-08-21T09:40:15+01:00",
    "date": "2025-08-21T09:40:15+01:00",
    "ocid": "ocds-h6vhtk-0548ef",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPQT-9425-JWVM",
            "name": "Sheffield City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPQT-9425-JWVM"
            },
            "address": {
                "streetAddress": "The Town Hall, Pinstone St",
                "locality": "Sheffield",
                "postalCode": "S1 2HH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE32"
            },
            "contactPoint": {
                "email": "procurement@sheffield.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPQT-9425-JWVM",
        "name": "Sheffield City Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Scope of the engagement was to identify suppliers within the market",
                "dateMet": "2025-04-01T00:00:00+01:00",
                "status": "met"
            }
        ],
        "documents": [
            {
                "id": "032443-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/032443-2025",
                "datePublished": "2025-06-16T08:46:11+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "100306",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Lift Autodiallers (Corporate and Housing)",
        "description": "As the digital switchover approaches, it is crucial to transition analogue phone lines in passenger lifts within Sheffield City Council's Housing and Corporate buildings to digital technology. Analogue lines are becoming obsolete with the shift to digital communications and telecommunication providers within the UK are starting to switch these analogue lines off. This produces risk to the Council as it will result in potential service disruptions for lift emergency communication systems. These systems are vital for safety, as they allow for quick communication in the event of an emergency. Switching to digital technology ensures that passenger lifts remain operational and compliant with safety regulations, whilst also providing more reliable, secure and efficient communication.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "42416100",
                        "description": "Lifts"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "51300000",
                        "description": "Installation services of communications equipment"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2025-10-01T00:00:00+01:00",
                    "endDate": "2028-09-30T23:59:59+01:00"
                },
                "status": "complete",
                "value": {
                    "amountGross": 421080,
                    "amount": 350900,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Meeting Requirements of Specification",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Approach to Risk",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Back Office System",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Legislation and Qualifications",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "As detailed within the tender documents"
                        },
                        {
                            "type": "technical",
                            "description": "As detailed within the tender documents"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "Further licenses or additional modules for the back office system"
                }
            }
        ],
        "status": "complete",
        "value": {
            "amountGross": 421080,
            "amount": 350900,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "All tenders must be submitted electronically via YORtender (Mercell) - https://uk.eu-supply.com/app/rfq/viewtransaction.asp?TID=100306&PAGE=/ctm/Publication/Management/TenderForms/103424/2",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-07-15T17:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-07-08T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-09-24T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "url": "https://uk.eu-supply.com/ctm/Supplier/PublicPurchase/94924/0/0?returnUrl=ctm/Supplier/PublicTenders&b=UK"
            },
            {
                "id": "034070-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/034070-2025",
                "datePublished": "2025-06-20T13:55:50+01:00",
                "format": "text/html"
            },
            {
                "id": "034077-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/034077-2025",
                "datePublished": "2025-06-20T14:06:49+01:00",
                "format": "text/html"
            },
            {
                "id": "050395-2025",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/050395-2025",
                "datePublished": "2025-08-21T09:40:15+01:00",
                "format": "text/html"
            }
        ],
        "amendments": [
            {
                "id": "034077-2025",
                "description": "Link to tender docs updated following issues with publishing tender notice on the 19th June 2025"
            }
        ]
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "cancelled",
            "statusDetails": "2 bids received for the tender. Both of tenders were non-compliant as documents were not submitted. Bidders were given opportunity to submit missing documents. In accordance with Points 7 and 11 of Section 19 of the Procurement Act 2023, these bidders have been disqualified from the procurement process. As per guidance within the Procurement Act 2023, the Authority is now exploring other procurement options.",
            "finalStatusDate": "2025-08-11T00:00:00+01:00",
            "relatedLots": [
                "1"
            ]
        }
    ]
}