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Generative AI for Back Office Processing

North Somerset Council

This public procurement record has 3 releases in its history.

Award

01 Oct 2025 at 09:53

UK7 - Contract Details Notice
Award

01 Oct 2025 at 09:41

UK6 - Contract Award Notice
Award

19 Jun 2025 at 16:08

UK5 - Transparency Notice
Summary of the contracting process

North Somerset Council, operating as a public authority within sub-central government, has completed the tender process for a project titled "Generative AI for Back Office Processing" as of 1st October 2025. This procurement, located in Weston-super-Mare, North Somerset, pertains to the industry category of research and development services and related consultancy, with the main procurement category listed as services. The procurement was carried out through a direct award, finalized using the proprietary tools offered by Agilisys Ltd., a small and medium-sized enterprise based in London. By implementing AI-assisted assessment processes, North Somerset Council aims to reduce administrative workload, initially saving approximately two hours per assessment.

This tender presents significant growth opportunities for businesses specializing in AI development, particularly those with expertise in creating and managing innovative IT solutions for the public sector. Companies that can potentially enhance existing platforms or provide consultancy services in AI research and development may find this contract appealing. Given the focus on direct award with an emphasis on single supplier intellectual property rights, businesses that have strong, proprietary solutions have an advantageous position. The contract includes a provision for a 24-month extension, opening further opportunities for sustained engagement and development of new AI use cases.

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Notice Information

Notice Title

Generative AI for Back Office Processing

Notice Description

North Somerset Council actively piloted the co-development of an innovative solution using tools provided by Agilisys Ltd. The pilot led to the development of an AI-assisted EHCP assessment process. After thorough testing of the EHCP platform and practitioner-led innovation, the EHCP tool has developed into a complex, standalone tool within the platform, saving circa two hours per assessment. North Somerset Council intend on continuing to use and build upon it's steps towards using AI to reduce administrative activity by using the available tools to automate further templates.

Procurement Information

Continued use of proprietary EHCP tool and development of additional new use-cases using the AI tools provided by Agilisys Ltd.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055043
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061149-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£458,000 £100K-£500K
Contracts Value
£458,000 £100K-£500K

Notice Dates

Publication Date
1 Oct 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Jun 20251 years ago
Contract Period
11 Oct 2025 - 20 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Somerset Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WESTON-SUPER-MARE, NORTH SOMERSET
Postcode
BS23 1UJ
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
Not specified
Local Authority
North Somerset
Electoral Ward
Weston-super-Mare Central
Westminster Constituency
Weston-super-Mare

Supplier Information

Number of Suppliers
1
Supplier Name

AGILISYS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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