Award

Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Inclusion Health Hub in Norwich.

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

This public procurement record has 4 releases in its history.

Award

23 Dec 2025 at 15:37

Tender

12 Aug 2025 at 12:37

TenderUpdate

01 Jul 2025 at 15:09

Planning

24 Jun 2025 at 17:04

Summary of the contracting process

The NHS Norfolk and Waveney Integrated Care Board is managing a procurement process for primary medical services at specific locations in Norwich, including the Norwich Health Centre, Walk-in-Centre, and Inclusion Health Hub. This process follows an open procedure governed by the Provider Selection Regime (PSR) Regulations 2023. Intention to award notices have been published, and the standstill period ends on 8th January 2026. The contracts are expected to commence on 1st April 2026. This initiative aims to deliver general practitioner services under GMS and APMS contracts. The opportunity to bid was announced earlier with a submission deadline in September 2025, allowing service commencement in April 2026.

This tender offers a strategic growth opportunity for SMEs, particularly those specialising in healthcare service provision, to expand their footprint in the Norwich area. Companies with expertise in delivering integrated and sustainable health services, fostering innovation, improving health access, and generating social value stand a strong chance of competing successfully. The process emphasises quality and value, ensuring that successful bidders bring forward innovative healthcare solutions while contributing to local communities. With key stakeholders involved from various health sectors, the awarded contracts provide substantial annual financial returns, increasing service providers' influence and reach in the healthcare industry.

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Notice Title

Primary Medical Services at Norwich Health Centre, Beechcroft and Old Palace surgeries, Walk-in-Centre and Inclusion Health Hub in Norwich.

Notice Description

NHS Norfolk & Waveney Integrated Care Board intends to award the following providers for the following services: <br/><br/>* Lot 1 - General Medical Services under a GMS Contract at Norwich Health Centre (main practice site at Norwich Health Centre and branch sites at Beechcroft Surgery and Old Palace Medical practice) to be awarded to Chilvers & McCrea Limited.<br/><br/>* Lot 2 - Alternative Provider Medical Services under an APMS contract at the Walk-in-Centre in Norwich to be awarded to Chilvers & McCrea Limited.<br/><br/>* Lot 3 -Alternative Provider Medical Services under an APMS contract at the Inclusion Health Hub in Norwich to be awarded to OneMedicare T/A One Primary Care LLP.<br/><br/>The service commencement dates for all three contracts is 1st April 2026.<br/><br/>Representations by providers must be made to the relevant authority by Midnight on 8th January 2026.

Lot Information

C. Lot 1 Specific Questions - Norwich Health Centre

NHS Norfolk & Waveney Integrated Care Board intends to award a General Medical Services (GMS) contract to Chilvers & McCrea Limited for the provision of primary medical services and other services at Norwich Health Centre in Norwich and branch surgeries in Beechcroft and Old Palace Road following a robust Competitive Process.

This will be a General Medical Services (GMS) contract held in perpetuity and the service commencement date is Wednesday 1st April 2026.

The annual contract value will be PS1,973,360

This is an existing service and has been awarded to a new provider.

Please note in terms of the awarded contract value advertised, this is a General Medical Services (GMS) contract held in perpetuity so the figure of PS1,973,360 is based on the per annum amount.

D. Lot 2 Specific Questions - Walk-in-Centre

NHS Norfolk & Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to Chilvers & McCrea Limited for the provision of primary medical services at the Walk-in-Centre in Norwich following a robust Competitive Process.

The service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.

The annual contract value will be PS1,844,233

This is an existing service and has been awarded to a new provider.

Options: The contract will be for a duration of 3 years with the option to extend for up to a further 2 years.

E. Lot 3 Specific Questions - Inclusion Health Hub

NHS Norfolk & Waveney Integrated Care Board intends to award a Alternative Provider Medical Services (APMS) contract to OneMedicare T/A One Primary Care LLP for the provision of primary medical services at the Inclusion Health Hub in Norwich following a robust Competitive Process.

The service commencement date is Wednesday 1st April 2026 and the contract will be for a duration of 3 years with the option to extend for up to a further 2 years until 31 March 2031.

The annual contract value will be PS453,232

This is an existing service and has been awarded to a new provider.

Options: The contract will be for a duration of 3 years with the option to extend for up to a further 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0552e6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085930-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121100 - General-practitioner services

Notice Value(s)

Tender Value
£4,270,825 £1M-£10M
Lots Value
£13,460,685 £10M-£100M
Awards Value
Not specified
Contracts Value
£4,270,825 £1M-£10M

Notice Dates

Publication Date
23 Dec 20252 months ago
Submission Deadline
12 Sep 2025Expired
Future Notice Date
7 Aug 2025Expired
Award Date
18 Dec 20252 months ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD
Contact Name
Claire Pickard
Contact Email
claire.pickard@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
2
Supplier Names

CHILVERS AND MCCREA

ONE MEDICARE T/A ONEPRIMARYCARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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