Integrated Urgent Care - UCCH CAS modification

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05537a-2025-06-25T14:25:59+01:00",
    "date": "2025-06-25T14:25:59+01:00",
    "ocid": "ocds-h6vhtk-05537a",
    "description": "This is a Provider Selection Regime (PSR) contract modification notice, under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally modified. Decision-makers: Financial Recovery and Sustainability Group 6th March 2024 No conflicts of interest, or potential conflicts of interest, were declared by any decision makers.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-05537a",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Integrated Urgent Care - UCCH CAS modification",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "description": "The aim of the Conveyance Avoidance Hotline (CAH) service is to safely reduce the number of patients taken to hospital in an ambulance across Suffolk and North East Essex by providing on-scene ambulance crews a direct pathway to access a GP or Advanced Nurse Practitioner by telephone for clinical advice.",
                "contractPeriod": {
                    "durationInDays": 360
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH14"
                    },
                    {
                        "region": "UKH34"
                    }
                ],
                "deliveryLocation": {
                    "description": "Suffolk and North East Essex locality"
                },
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "035103-2025-Integrated Urgent Care-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-05232967",
                    "name": "Practice Plus Group Urgent Care Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-NHS-QJG",
            "name": "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD",
            "identifier": {
                "legalName": "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD",
                "id": "QJG",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "Endeavour House, Russell Road",
                "locality": "Ipswich",
                "region": "UKH14",
                "postalCode": "IP12BX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "jane.garnett@snee.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://suffolkandnortheastessex.icb.nhs.uk/",
                "buyerProfile": "https://in-tendhost.co.uk/snee-icb/aspx/Home"
            }
        },
        {
            "id": "GB-COH-05232967",
            "name": "PRACTICE PLUS GROUP URGENT CARE LIMITED",
            "identifier": {
                "legalName": "PRACTICE PLUS GROUP URGENT CARE LIMITED",
                "id": "05232967",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Reading",
                "region": "UKJ11",
                "postalCode": "RG1 8BW",
                "countryName": "United Kingdom",
                "streetAddress": "Hawker House 5-6 Napier Court Napier Road"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-62038",
            "name": "NHS Suffolk and North East Essex Integrated Care Board",
            "identifier": {
                "legalName": "NHS Suffolk and North East Essex Integrated Care Board"
            },
            "address": {
                "streetAddress": "Endeavour House",
                "locality": "Ipswich",
                "postalCode": "IP1 2BX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@snee.nhs.uk"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-NHS-QJG",
        "name": "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD"
    },
    "contracts": [
        {
            "id": "035103-2025-Integrated Urgent Care-1",
            "awardID": "035103-2025-Integrated Urgent Care-1",
            "status": "active",
            "value": {
                "amount": 102000000,
                "currency": "GBP"
            },
            "dateSigned": "2024-03-06T00:00:00Z",
            "period": {
                "durationInDays": 360
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "85100000",
                        "description": "Health services"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UKH14"
                        },
                        {
                            "region": "UKH34"
                        }
                    ],
                    "deliveryLocation": {
                        "description": "Suffolk and north east Essex locality"
                    },
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "1",
                    "description": "UCCH: The Unscheduled Care Co-ordination Hub (UCCH) (inc. the Conveyance Avoidance Helpline) received PS990k non-recurrent funding from SNEE ICB, EEAST and NHSE in 2023/24. The Conveyance Avoidance Helpline (CAH) has been operational since April '20, with year to year, nonrecurrent funding. In 23/24 this cost PS725k, which is significantly less than 22/23 which was PS1.1m. The UCCH is a system-wide capability that plays a key role in delivering the vision of SNEE's emergency and urgent care community - 'People receive the right care, in the right place, first time, every time.' The UCCH's primary purpose is to improve the timeliness of care and support to C3 - C5 patients who have contacted EEAST for urgent care (either via 999 and 111). By doing so patient will receive care from the most appropriate teams in a timely way and avoid A&E attendance and unnecessary admission Since Jan '24, the UCCH has operated 12 hrs a day (0800-2000hrs), 7 days a week and is physically based at the ICB's Aspen House office in Colchester adjacent to the System Operation Centre. The UCCH will be available 12 hours a day, 7 days a week year-round. CAH: The aim of the service is to safely reduce the number of patients taken to hospital in an ambulance across Suffolk and North East Essex by providing on-scene ambulance crews a direct pathway to access a GP or Advanced Nurse Practitioner by telephone for clinical advice. PPG provides the service to SNEE ICB 24 hours a day, 7 days a week, with an additional 10.5 hours a day provided by SGPF on weekends. Crews on scene have 1 telephone number, which is redirected to the appropriate and available service. The line shall be staffed by a local GP/ANP with access to an enhanced summary care records or full patients notes. The service will be able to: 1) Write electronic prescriptions 2) Give clinical advice 3) Make onward referrals if identified to pharmacies, GPs and other services identified locally or on the DoS as appropriate. 4) Book appointments for patients in GP+ (once live). The priority of this service is to reduce pressure on the local Emergency Departments within Suffolk; however, the Service is encouraged to work with ESNEFT and WSFT to ensure that pathways to other services such as SDECs are also advised to crews where needed. Variation agreement template (full length or shorter-form Contract) for updating contracts in-year where there is capacity within the service, the service shall support ambulance control rooms with reviewing C3/C4 cases clinically identified as being applicable for primary care services. These cases shall be passed through by the ambulance control room and shall be treated in line with a procedure agreed between EEAST and SGPF This variation reflects a non-recurrent investment of PS1,022,250 into the services listed above, running from 1 April 2024 to 31 March 2025",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: This modification will enable sustained delivery against national and local UEC commitments and provide enhanced support to mental health patients enabling us to improve our response aligned to increased demand. The UCCH delivers capability aligned to one of the 10 high impact initiatives that is advocated in the NHS UEC Recovery Plan. In addition, it has the potential to evolve and become the system's Single Point of Access (SPOA) if plans are developed in 24/25 and commensurate resource secured."
                }
            ]
        }
    ],
    "links": [
        {
            "rel": "prev",
            "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML"
        }
    ],
    "language": "en"
}