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Carers of All Ages Support Service

Solihull Metropolitan Borough Council

This public procurement record has 4 releases in its history.

Award

26 Aug 2026 at 17:02

UK7 - Contract Details Notice
Award

01 Oct 2025 at 15:49

UK6 - Contract Award Notice
Award

17 Sep 2025 at 17:18

UK6 - Contract Award Notice
Tender

30 Jun 2025 at 19:24

UK4 - Tender Notice
Summary of the contracting process

Solihull Metropolitan Borough Council procured a Carers of All Ages Support Service, providing support to people who need help managing an unpaid caring role. The service is open access: carers can refer themselves when support is needed, and referrals can also come from the Council’s Adult and Children’s Directorates. Support focuses on carers’ wellbeing and helping them continue in their caring role. This is a social work and related service, classified under CPV 85300000, within the health and social care services category. Delivery is centred on Solihull, where the Council is the buyer. The requirement covers carers of all ages rather than a narrowly defined age group or particular caring condition.

The procurement is complete and was awarded through an accelerated open procedure under the light-touch regime. It had one lot and attracted six bids, with four reaching the final stage. The award date was 17 September 2025. Solihull Carers Centre received two recorded active awards for the lot, both with a net value of £4,932,000: one with a gross value of £5,918,400 and one with a gross value of £5,918,000. The contract was signed on 13 November 2025 and runs from 1 December 2025 to 30 November 2030, with extensions potentially taking it to 30 November 2034. Evaluation weighted technical quality questions at 95% and social value at 5%. Economic minimum requirements applied.

This requirement suits organisations delivering carer support, social care, wellbeing and referral services, particularly providers able to operate an accessible self-referral model alongside professional referrals from adult and children’s services. A credible future competitor would need capacity to support carers of all ages, manage varied wellbeing needs and sustain a reliable local service for Solihull. Performance capability is central: the service expects all eligible referrals to be accepted, referrers to be contacted and queries answered promptly, and registered adults to be advised about the benefits of a carer assessment. Strong evidence of quality delivery, referral management, safeguarding and measurable outcomes would be important. The opportunity was identified as suitable for SMEs and voluntary, community or social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Carers of All Ages Support Service

Notice Description

The Carer Support Service provides support to all carers who need assistance to manage their unpaid carer role. The current service provides support to people who have various needs in respect of their wellbeing to enable them to continue with their role as unpaid carers. This is an open access service that carers can self-refer when they have need. Referrals can also come from the Adult and Children's Directorates.

Lot Information

Lot 1

Renewal: There are two extension options of two years each following the initial contract period. If undertaken, the first extension option will run between 1 December 2030, until 30 November 2032. If undertaken, second extension option will run between 1 December 2032, until 30 November 2034. The contract may be extended by mutual agreement, in part or in full, where the awarded Tenderer meets the KPI performance standards and contract delivery objectives applicable to the contract. The services will be subject of review in the fifth year of the initial contract term, and the results of those reviews will inform the Council's decision whether to offer any extension.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055653
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081514-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£4,932,000 £1M-£10M
Lots Value
£4,932,000 £1M-£10M
Awards Value
£4,932,000 £1M-£10M
Contracts Value
£4,932,000 £1M-£10M

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
18 Jul 2025Expired
Future Notice Date
Not specified
Award Date
17 Sep 202511 months ago
Contract Period
1 Dec 2025 - 30 Nov 2030 Over 5 years
Recurrence
2034-03-31

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Solihull Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOLIHULL
Postcode
B91 3QB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
TLG32 Solihull
Local Authority
Solihull
Electoral Ward
St Alphege
Westminster Constituency
Solihull West and Shirley

Supplier Information

Number of Suppliers
1
Supplier Name

SOLIHULL CARERS CENTRE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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