This public procurement record has 3 releases in its history.

Award

20 Jul 2026 at 17:20

Tender

09 Feb 2026 at 13:59

PlanningUpdate

21 Aug 2025 at 14:35

Summary of the contracting process

Chelsea and Westminster Hospital NHS Foundation Trust is procuring pharmacy quality assurance services for pharmacy sites in West London and Chelsea, with Central London Community Healthcare NHS Trust hosting the North West London Procurement Service. The requirement covers three service configurations. Quality Management Systems services include document approval, GMP audit support, quality reviews, site visits, review of quality exceptions and change controls, microbiological excursion advice, and support for product release, defects and recalls. Environmental Monitoring covers microbiological sampling and testing, electronic reporting, bacterial identification, validation samples, staff training, fridge mapping, sample transport, air sampling and particle counts. The combined lot covers both service areas. Delivery is in London and the wider UKI area.

The procurement has reached award stage following an accelerated open procedure. Lot 1, Quality Management Systems, was awarded to Kings College Hospital NHS Foundation Hospital on 20 July 2026 for £204,000 excluding VAT (£244,800 including VAT). Lot 2, Environmental Monitoring, was awarded to Mid South Essex NHS Foundation Trust on 20 July 2026 for £138,447.78 excluding VAT (£166,137.33 including VAT). Both awards are pending, with a standstill period ending 29 July 2026 and planned contract signature on 31 July 2026. Each contract runs from 31 July 2026 to 30 July 2028, with a possible 12-month extension. Lot 3 combines both services and has an active award, but no supplier or value is published. Evaluation was 50% technical quality, 10% social value and 40% commercial. Suppliers could bid for up to two lots and each lot was suitable for SMEs and VCSEs.

This procurement shows established NHS demand for specialist pharmacy quality assurance rather than general consultancy. A credible future competitor would need practical expertise in pharmaceutical quality management, GMP audit preparation and support, quality management reviews, document and product release controls, defect and recall handling, and investigation of microbiological excursions. Environmental Monitoring capability would require laboratory microbiology, media and broth provision, sample receipt and incubation, species-level bacterial identification, validation testing, electronic results reporting, air sampling and particle counting. Suppliers should also be able to provide scheduled site visits, staff training, client audits, fridge mapping, sample transport and regular contract review meetings. The buyer’s evaluation gives greater weight to technical quality than price, while social value is also assessed, so evidence of reliable delivery, specialist personnel, quality systems and measurable social value would strengthen a competing offer.

How relevant is this notice?

Notice Information

Notice Title

CW Pharmacy Quality Assurance (QA) Services

Notice Description

The provision of Quality Assurance Services for Pharmacy sites at West London and Chelsea.

Lot Information

Quality Management Systems

- Document approval and GMP Audit - One internal audit per year and support with the preparation of the external audit and be available on the day of the audit - Support with relevant action plans from external audit - Quality Management Review including specialist advise and clarifications - Site visits, monthly meetings and specialist information. Monthly review of quality exception reports and change controls - Review errors and provide advice - Review of microbiological data reported including microbiological excursions. - Approval of microbiological excursion investigation reports and advice on appropriate course of action(s) in the event of such excursions. - Specialist advice and support - Releasing UMP and Specials, dealing with defects and recalls for all products including imports and specials which come into the pharmacy

Options: Optional 12 months extension to be agreed in writing by both parties, providing the supplier meets the KPI's and provides a satisfactory service.

Renewal: 1 x 12 months

Environmental Monitoring

For environmental monitoring , work required will cover the following, although this is not an exhaustive list: - Provision of micro plates, Broth and all required media - Receipt, incubation, reading. Evaluation and electronic reporting of microbiological environmental monitoring plate results - Bacterial identification to species level - Validation samples - Quarterly visit to complete MEM monitoring - Annual Broth GPT (Growth Promotion Testing) of broth used for operative or process validations - Quarterly contract review meetings - Staff training - Client audit of Local QC - Fridge mapping when required - Transporting samples - Air sampling - Particle counts

Options: Optional 12 months extension to be agreed in writing by both parties, providing the supplier meets the KPI's and provides a satisfactory service.

Renewal: 1 x 12 months

Combined Quality Management Systems and Environmental Monitoring

This lot is for suppliers that can offer the services covered within Lots 1 and 2. QMS - Document approval and GMP Audit - One internal audit per year and support with the preparation of the external audit and be available on the day of the audit - Support with relevant action plans from external audit - Quality Management Review including specialist advise and clarifications - Site visits, monthly meetings and specialist information. Monthly review of quality exception reports and change controls - Review errors and provide advice - Review of microbiological data reported including microbiological excursions. - Approval of microbiological excursion investigation reports and advice on appropriate course of action(s) in the event of such excursions. - Specialist advice and support - Releasing UMP and Specials, dealing with defects and recalls for all products including imports and specials which come into the pharmacy. For environmental monitoring, work required will cover the following, although this is not an exhaustive list: - Provision of micro plates, Broth and all required media - Receipt, incubation, reading. Evaluation and electronic reporting of microbiological environmental monitoring plate results - Bacterial identification to species level - Validation samples - Quarterly visit to complete MEM monitoring - Annual Broth GPT (Growth Promotion Testing) of broth used for operative or process validations - Quarterly contract review meetings - Staff training - Client audit of Local QC - Fridge mapping when required - Transporting samples - Air sampling - Particle counts

Options: Optional 12 months extension to be agreed in writing by both parties, providing the supplier meets the KPI's and provides a satisfactory service.

Renewal: 1 x 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05588f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068445-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72212180 - Medical software development services

72225000 - System quality assurance assessment and review services

85149000 - Pharmacy services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
£342,447 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
23 Feb 2026Expired
Future Notice Date
15 Sep 2025Expired
Award Date
20 Jul 20262 months ago
Contract Period
31 Jul 2026 - 30 Jul 2028 2-3 years
Recurrence
2028-08-31

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Chelsea and Westminster Hospital NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW10 0XD
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London

Local Authority
Hammersmith and Fulham
Electoral Ward
Sands End
Westminster Constituency
Chelsea and Fulham

Supplier Information

Number of Suppliers
2
Supplier Names

Kings College Hospital NHS Foundation Hospital

Mid and South Essex NHS Foundation Trust

Open Contracting Data Standard (OCDS)

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