Notice Information
Notice Title
City of London Street Outreach & Support Services
Notice Description
This project aims to provide three distinct levels of specialist services to support people identified as street homeless within the City of London, with a shared aim of providing healthy, safe and sustainable routes from the street, based on individual circumstances and needs. Street Homelessness in the City of London remains high with a high number of identified individuals coming from other local areas outside of the City. The service will be split between three sub teams, Street Outreach A Street Outreach Team, working across the City, responding to demand where and when it arises, triaging and assessing those identified as Street Homeless in the City, making immediate use of "Off the Streets" accommodation and forming a client forward plan including reconnecting them to their area of local connection where possible and appropriate. Support will be on an assertive outreach basis, striking a balance of support between those that can be signposted to help themselves and those with more complex needs that need more in depth assessment, relationship building and multi pronged support and multi agency support alongside a number of committed partners. Mobile Support A floating support service, working with those that have had an interim move into various types of shorter term accommodation, such as "off the streets" schemes, hot or cold weather related schemes, homelessness accommodation under legislation or any other local, sub regional, London wide or national schemes that come to fruition during the lifetime of the service. This service element will ensure that clients in these settings are able to set up and sustain their accommodation and again in turn are able to access multi agency support to help them progress and in the case of those for whom a statutory duty is being assessed or held, supporting them to work through personal housing plans removing barriers to longer term resettlement. Long Term Support / Multiply Disadvantaged Clients Supporting clients with more complex and longer term street homelessness histories or needs across a range of settings from street homelessness to supported pathways and into independent living. Focussing on identifying and removing barriers to resettlement and taking a team around me approach, this service element will be a constant in their clients support, coordinating and bringing together multi agencies with assertiveness and diligence, achieving quality outcomes for their clients. All three service elements will have a shared goal of reducing City Rough Sleeping, performing early interventions wherever possible to keep occurrences of street homelessness brief, and working with a plethora of services in achieving a joint aim of quality support and outcomes for clients. Innovation and Flexibility The Covid Pandemic, the approach to Everyone In, the roll out of support to help people access additional services related to covid and the years since have changed the nature of ending rough sleeping, and this change continues to be felt. To meet this change, the City of London Corporation is designing this opportunity to be able to react to future challenges and opportunities. Using the learning of the last 6 years both locally and across the country, alongside the input of those with lived experience of street homelessness and accessing our services; this contract will be made up of the core services as outlined, but, additionally the opportunity to add on services and elements that may be needed over the lifetime of the service. These "flexible elements" will allow commissioners to enhance the service should the need and opportunity arise to do so, and will range from enhancements to react to seasonal pressures, to the potential of adding specialist elements to the service such as more specialist support around physical or mental health, a building based approach, enhanced reconnection work, gender based specialists and others. Success Indicators of a successful service will be: Reduction in Rough Sleeping Numbers Rapid triage/assessment of those sleeping rough Maximised use of "off the streets accommodation" Increased reconnections Sustainment of accommodation options Coordination of Support on a Team Around Me basis Improved engagement with health services and support Interested providers will be asked to consider how to ensure resources are well provisioned and focussed on those clients most in need of support, based on current and historical CHAIN data for the City of London. Potential Providers will be asked for their proposals to locate the service in or as close to the City of London as possible in premises suitable for client access and potentially to consider what partnerships they may be able to form to achieve this.
Lot Information
Lot 1
Options: The City of London Corporation wishes to commission a service that is able to flex to meet new funding opportunities, and changes in demand and practice, to stay relevant to need and to develop and trial initiatives during the lifetime of the contract. In order to achieve this, this opportunity will consist of primary services that are expected to be required through the contract, and potential optional service elements that may be developed and funded according to opportunity and need. This is to allow the service to respond to changing demand and circumstances.
Renewal: 24 months optional extension
Planning Information
Preliminary Market Engagement (PME) The City is undertaking Preliminary Market Engagement in accordance with the provisions of Section 16 to Part 3 [Award of Public Contracts and Procedures] of the Procurement Act 2023 prior to the issuing of the Tender Notice. PME in this case is where the City, at an early stage in the development of its proposals, but prior to formulating any formal procurement opportunity, seeks input from the market as to what might be the most attractive way of packaging and scoping a future procurement opportunity. This exercise will provide an opportunity for the City to obtain insight into sector innovations and how participants might approach the delivery of the service in question. To this end, we would ask providers that do not deliver in London to consider responding to this exercise, as we are seeking to incorporate national best practice and innovation into this service. It also gives a useful early insight into the likely level of interest in a proposed project from that market. Participants must also note that a response to this notice does not guarantee an invitation to participate in this or any future procurement that the City may conduct, nor that the City will procure any such supplies and services or accept any proposals offered. Any Procurement of supplies and services by the City will be carried out strictly in accordance with the Procurement Act (PA23). The City has developed a questionnaire (attached at the end of this document) which could be found on the tender portal https://cityoflondon.ukp.app.jaggaer.com/, that they would like interested parties to complete. As stated above, the outcome of the PME exercise will inform an options appraisal with recommendations. please complete the questionnaire attached to the link below and return. https://cityoflondon.ukp.app.jaggaer.com/
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-055953
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/041433-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK3 - Planned Procurement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- £8,300,000 £1M-£10M
- Lots Value
- £8,300,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 May 20261 weeks ago
- Submission Deadline
- 24 Jul 20263 months to go
- Future Notice Date
- 15 Jun 20261 months to go
- Award Date
- Not specified
- Contract Period
- 1 Mar 2027 - 28 Feb 2030 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CITY OF LONDON
- Postcode
- EC2P 2EJ
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- Not specified
-
- Local Authority
- Islington
- Electoral Ward
- Clerkenwell
- Westminster Constituency
- Islington South and Finsbury
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/041433-2026
6th May 2026 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/037498-2025
4th July 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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