Award

Provision of Acute Visiting Service for South Staffordshire

NHS STAFFORDSHIRE AND STOKE-ON-TRENT ICB

This public procurement record has 1 release in its history.

Award

04 Jul 2025 at 16:44

Summary of the contracting process

This contract award notice concerns the emergency provision of Acute Visiting Services in South Staffordshire by NHS Staffordshire and Stoke-on-Trent Integrated Care Board (ICB). The procurement process for this health service falls under the Provider Selection Regime, enacted due to the incumbent supplier, Vocare Ltd, entering administration. The ICB has awarded this contract to PHL Group on an urgent basis without prior publication due to the essential nature of the service. The contract, beginning on 5th June 2025, will run until 31st March 2027, during which a longer-term solution will be sought to ensure continuity and patient care. This award was confirmed on the basis of an urgent need and is governed by the Health Care Services (Provider Selection Regime) Regulations 2023. The delivery location is in South Staffordshire (region UKG24), with an emphasis on maintaining health services while assessing long-term solutions.

This procurement presents significant opportunities for businesses in the healthcare sector, particularly those with capabilities in managing essential health services under rapid implementation conditions. Companies with experience in delivering acute care or possessing substantial healthcare service delivery infrastructure may find competitive advantage and growth potential in similar urgent service provisions. The procurement method, which involved a limited and urgent award without a prior competitive process, favours businesses that can quickly mobilise resources and have adequate capacity to ensure consistent service delivery during critical periods. The contract, valued at £2,328,589, underscores the business potential in stabilising healthcare services in the region.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of Acute Visiting Service for South Staffordshire

Notice Description

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver Acute Visiting Services for South Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Lot Information

Lot 1

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver Acute Visiting Services for South Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Procurement Information

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This does not require the ICB to publish a Find a Tender notice in advance of the decision. This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05597f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037587-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,328,589 £1M-£10M

Notice Dates

Publication Date
4 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS STAFFORDSHIRE AND STOKE-ON-TRENT ICB
Contact Name
Not specified
Contact Email
contractingrequests@staffsstoke.icb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
STAFFORD
Postcode
ST18 0BF
Post Town
Stoke-on-Trent
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG24 Staffordshire CC

Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Supplier Information

Number of Suppliers
1
Supplier Name

PHL GROUP V1

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05597f-2025-07-04T17:44:13+01:00",
    "date": "2025-07-04T17:44:13+01:00",
    "ocid": "ocds-h6vhtk-05597f",
    "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 or it's replacement the Procurement Regulations 2024 do not apply to this award. The Award decision makers for this procurement were Director of Finance dated 5th June 2025. There were no conflicts of interest declared.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-05597f",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of Acute Visiting Service for South Staffordshire",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver Acute Visiting Services for South Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.",
        "lots": [
            {
                "id": "1",
                "description": "This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver Acute Visiting Services for South Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKG24"
                    }
                ],
                "deliveryLocation": {
                    "description": "South Staffordshire"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This does not require the ICB to publish a Find a Tender notice in advance of the decision. This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board."
    },
    "awards": [
        {
            "id": "037587-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-NHS-AQN01",
                    "name": "PHL Group V1 Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-NHS-QNC",
            "name": "NHS Staffordshire and Stoke-on-Trent ICB",
            "identifier": {
                "legalName": "NHS Staffordshire and Stoke-on-Trent ICB",
                "id": "QNC",
                "scheme": "GB-NHS"
            },
            "address": {
                "locality": "Stafford",
                "region": "UKG24",
                "postalCode": "ST18 0BF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "contractingrequests@staffsstoke.icb.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://staffsstoke.icb.nhs.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-NHS-AQN01",
            "name": "PHL Group V1 Ltd",
            "identifier": {
                "legalName": "PHL Group V1 Ltd",
                "id": "AQN01",
                "scheme": "GB-NHS"
            },
            "address": {
                "locality": "Fareham",
                "region": "UKK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-125170",
            "name": "NHS Staffordshire and Stoke-on-Trent ICB",
            "identifier": {
                "legalName": "NHS Staffordshire and Stoke-on-Trent ICB"
            },
            "address": {
                "locality": "Stafford",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-NHS-QNC",
        "name": "NHS Staffordshire and Stoke-on-Trent ICB"
    },
    "contracts": [
        {
            "id": "037587-2025-1",
            "awardID": "037587-2025-1",
            "status": "active",
            "value": {
                "amount": 2328589,
                "currency": "GBP"
            },
            "dateSigned": "2025-06-05T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}