This public procurement record has 3 releases in its history.

Award

22 Jul 2026 at 17:51

PlanningUpdate

07 Oct 2025 at 11:52

Planning

18 Jul 2025 at 15:12

Summary of the contracting process

Karbon Homes is engaging in a major procurement process titled "Lot 6 Integration platform," aimed at transforming its ICT infrastructure by securing a reliable integration supplier. This initiative falls under the services category and requires a platform for connecting various housing applications and systems. The procurement is executed through a direct award to Salesforce UK Limited, noted for its technical capabilities, as an integral component of an ongoing transformation programme. The award process was completed following a market testing phase, where potential solutions were evaluated. The contract, valued at approximately GBP 964,200.24, is set to commence on 14th August 2026 and conclude by 14th August 2031, with options for additional service credits to support potential data increases over the contract period. This contract is essential in establishing a foundation for subsequent procurements in related ICT systems and services.

This procurement offers significant business growth potential for large-scale suppliers specialising in software integration and consultancy services, particularly those equipped with cloud-based solutions and system support services expertise. By collaborating directly with Salesforce UK Limited, Karbon Homes exemplifies the importance of capability and solution suitability over price competition alone in this domain. Companies experienced in managing complex integration tasks for public sector entities would find this environment conducive to displaying their technical prowess and gaining further procurement opportunities, paving the way for securing additional contracts under competitive procedures in the later stages of the transformation programme. Businesses proficient in middleware provisioning and API management can leverage future engagements as Karbon progresses with its subsystem transitions.

How relevant is this notice?

Notice Title

Lot 6 Integration platform

Notice Description

Lot 6 Integration platform - Karbon Homes requires an integration supplier that has the functionality to provide middleware and integration platform to connect our various housing and related applications and systems (mostly cloud based) as well as manage our various APIs and automate business processes.

Planning Information

This procedure is being used to defining our requirements and increasing our understanding of the markets, and develop our shortlisting/selection process before going out to tender. Please note, this is not a tender, this will follow after the Preliminary Market Engagement has been completed. To submit an expression of interest please download and complete the Karbon PME Response form by accessing the following link and search using the project reference number: https://suppliers.multiquote.com/Page/Login.aspx Project Reference: CA16192

Procurement Information

As part of an extensive business transformation initiative to replace its Core ICT infrastructure, Karbon conducted a robust market testing exercise. A Preliminary Market Engagement Notice was formally published to evaluate potential solutions and delivery partners. This exercise examined several service providers across eight distinct requirements and technical lots. Following an evaluation of the market responses, Karbon is making a direct contract award to Salesforce for its core Integration requirements. The preliminary market engagement demonstrated that, no reasonable alternative or substitute exists that could satisfy the core technical criteria of this lot. While Karbon initially intended to utilise an established framework for this procurement, the specific commercial model required to minimise public expenditure and optimize value for money was technically and commercially unavailable through any existing framework route. Securing Salesforce for the integration requirements serves as a technical dependency and enabler for the remaining seven lots. By securing the integration layer first, Karbon can legally and safely award the remaining seven lots via competitive procedures, such as further competition or established frameworks. The duration of this direct award is strictly limited to the minimum period necessary to execute the wider system transition. Bypassing an immediate competition for this specific integration layer is a proportionate measure. A competition at this stage would introduce disproportionate costs, extreme technical complexity, and unacceptable operational risk to the continuity of Karbon's critical corporate services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056264
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069378-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

72 - IT services: consulting, software development, Internet and support


CPV Codes

70333000 - Housing services

72227000 - Software integration consultancy services

72250000 - System and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£803,500 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 2026Today
Submission Deadline
Not specified
Future Notice Date
23 Jan 2026Expired
Award Date
22 Jul 2026Today
Contract Period
13 Aug 2026 - 14 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KARBON HOMES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASLE
Postcode
NE12 8EG
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
North Tyneside
Electoral Ward
Longbenton & Benton
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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