Tender

Therapeutic support for survivors of sexual abuse or violence

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

Tender

16 Sep 2025 at 13:05

Planning

23 Jul 2025 at 09:02

Summary of the contracting process

NHS Norfolk and Waveney Integrated Care Board is spearheading an active procurement process to procure therapeutic support services for survivors of sexual abuse or violence under the tender titled "Therapeutic support for survivors of sexual abuse or violence." This initiative, categorised under health services, is significant for the region of Norfolk and Waveney in the UK. As of the most recent dates, the procurement stage is in full tender mode, with the requirement being for an electronic submission by 17th October 2025. The procurement follows an open procedure and includes two main lots focusing on therapeutic support for survivors and support for their families and carers. The process is scheduled to begin service provision by 1st April 2026, building a substantial opportunity for involved bidders with the potential total contract value reaching up to £2.375 million over five years, subject to optional extensions and financial discretion.

This tender presents robust opportunities for business growth, especially for businesses specialising in health services capable of supporting intricate psychological needs. Companies with expertise in providing tailored therapeutic interventions and holistic care for both survivors and their support networks may find themselves particularly well-suited to benefit. The open procurement method further ensures that a broad range of experienced providers have the opportunity to bid and bring innovation and quality services to the region. This contract not only supports business expansion but also contributes to addressing meaningful societal issues, promoting long-term sustainability and investment in health-focused enterprises within the region.

How relevant is this notice?

Notice Information

Notice Title

Therapeutic support for survivors of sexual abuse or violence

Notice Description

NHS Norfolk and Waveney Integrated Care Board NHS Norfolk and Waveney Integrated Care Board is inviting suitably qualified and experienced providers to submit competitive bids for the provision of Therapeutic support for survivors of sexual abuse or violence.<br/><br/>The aim of the service is to provide tailored and evidence-based specialist therapeutic support and treatment to survivors of sexual abuse and violence in Norfolk and Waveney.<br/><br/>This procurement is subject to the following lots <br/><br/>Lot 1 - Therapeutic support for survivors of sexual abuse or violence - Aims to provide tailored and evidence-based specialist therapeutic support and treatment to survivors of sexual abuse and violence in Norfolk and Waveney.<br/><br/>This contract will be procured on the basis of an initial 3-year contract period, with an option to extend for a further 2-years (5-years in total) subject to Commissioner discretion and requirements.<br/><br/>Lot 1 has an initial annual contract value of PS225,000, PS675,000 over the three year contract term and PS1,125,000 over the maximum 5 year contract term. <br/><br/>An additional PS150,000.00 per year may be available at the discretion of the ICB depending on demand and financial availability - this is not a guaranteed available sum. <br/><br/>Lot 2 - Support for families and carers of survivors of sexual abuse or violence - Aims to improve outcomes for survivors of sexual assault or violence by offering direct support to their families/carers and to measure demand and need of this cohort which is currently unknown in Norfolk and Waveney. <br/><br/>This contract will be procured on the basis of an initial 2-year contract period to pilot the service, with an option to extend for a further 2-years (4 years in total) subject to Commissioner discretion and requirements.<br/><br/>Lot 2 has an initial annual contract value of PS25,000. The total over the two year contract term is PS50,000 and PS100,000 over the maximum 4 year contract period. <br/><br/>An additional PS100,000.00 per year may be available at the discretion of the ICB depending on demand and financial availability - this is not a guaranteed available sum. <br/><br/>The successful Provider for each lot is expected to be fully operational, providing services from 1st April 2026.

Lot Information

Lot 1 - Therapeutic support for survivors of sexual abuse or violence

Aims

To provide tailored and evidence-based specialist therapeutic support and treatment to survivors of sexual abuse and violence in Norfolk and Waveney.

Objectives

a) Provide specialist support to people whose needs are too complex for NHS Talking Therapies, but not severe enough for secondary care.
b) Work collaboratively with services providing a 'no wrong door' approach, facilitating access to most appropriate support and reduce repeated retelling of story.
c) Provide support in a timely manner without lengthy delays.
d) Address stigma around sexual trauma by providing a safe, non-judgmental environment where survivors feel comfortable seeking help.
e) Promote prevention and awareness of sexual violence and abuse and empower people to navigate issues like consent and healthy relationships, minimising harm and building a safer future.
f) Actively engage/ outreach to under-served groups and ensure accessibility to those residing in rural areas.
g) Address inequalities by adapting services for marginalised groups including individuals with learning disabilities, neurodiverse conditions, LGBTQ+ identities, and those with dual diagnoses, ensuring equitable access to care.
h) Support individuals to engage with drug and alcohol dependency programmes by addressing underlying trauma.
i) Demonstrate impact of support by utilising nationally recommended paired patient reported outcome measures - these should be used to facilitate discussion with individuals to inform person-centred care planning (see 3.12.1).
j) Work with system partners to ensure the biopsychosocial needs of the service user are identified and supported.
k) Provide safety planning for individuals and ensure all staff members are trained in suicide prevention and awareness.
l) Ensure appropriate support to families/carers of the survivor through integration with Lot 2 - Pilot service to support families/carers of survivors of sexual abuse or violence.

This is a 3 year contract commencing 1st April 2026 with the option to extend for up to an additional 2 years. The annual contract value is PS225,000 per annum however do note that an additional PS150,000.00 per year may be available at the discretion of the ICB depending on demand and financial availability - this is not a guaranteed available sum.

How to apply

The Contracting Authority will be using an eTendering system for this procurement. Further information and the ITT documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C383121.

Options: This is a 3 year contract with the option to extend up to an additional 2 years.

Lot 2 Support for families and carers of survivors of sexual abuse or violence

To improve outcomes for survivors of sexual assault or violence by offering direct support to their families/carers and to measure demand and need of this cohort which is currently unknown in Norfolk and Waveney.

2.2. Service Objectives
It has been identified through National market engagement and local research that survivors of sexual trauma achieve better outcomes if support is also in place for their family/carers. In order to accurately assess potential demand, need, and modelling, the provider of this lot will take part in a 24-month pilot that offers support directly to the families/carers of the service user (with 6, 12, 18-month reviews)

a) Integration with Lot 1 - Therapeutic support for survivors of sexual abuse or violence.
b) To reduce anxiety and depression in families/carers/support networks around the survivor
c) Reduce family/ caregiver fatigue, PTSD, guilt and distress
d) Increase positive coping strategies
e) Increase awareness and understanding of the survivor's trauma and recovery pathway
f) Provide support in a timely manner without lengthy delays.
g) Address stigma around sexual trauma by providing a safe, non-judgmental environment where individuals feel comfortable seeking help.
h) Demonstrate impact of support by utilising nationally recommended paired patient reported outcome measures.

This is a 2 year contract with the option to extend for up to an additional 2 years commencing 1st April 2026.

The annual value is PS25,000, PS50,000 over the initial 2 year contract and PS100,000 over the maximum 4 year contract period. Do note that an additional PS100,000.00 per year may be available at the discretion of the ICB depending on demand and financial availability - this is not a guaranteed available sum.

How to apply

The Contracting Authority will be using an eTendering system for this procurement. Further information and the ITT documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C383121.

Options: This is a 2 year contract with the option to extend for up to an additional 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05645e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056968-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£2,375,000 £1M-£10M
Lots Value
£2,375,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20252 months ago
Submission Deadline
17 Oct 2025Expired
Future Notice Date
31 Aug 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
david.bailey1@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH1 East Anglia

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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