Award

Tower Hamlets Rehabilitation and Crisis Service

NHS NORTH EAST LONDON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

06 Aug 2025 at 13:56

Award

23 Jul 2025 at 13:45

Summary of the contracting process

The public procurement process for the "Tower Hamlets Rehabilitation and Crisis Service" has been conducted by the NHS North East London Integrated Care Board. The contract involves the provision of rehabilitation services, classified under CPV code 85312500, within the services category. Located in Tower Hamlets, the service offers 24-hour support in an accommodation-based setting for individuals transitioning from inpatient mental health services to independent living. This contract, valued at £3,954,447, has been awarded as of 6th August 2025 and is set to run until 31st March 2028, with a potential two-year extension until 31st March 2030, adding a further £2,683,298 to the total value. The procurement followed the Health Care Services (Provider Selection Regime) Regulations 2023 through a direct award process, highlighting its specialised nature and integration with healthcare services.

This contract represents significant opportunities for businesses specialising in mental health support and rehabilitation services. Companies with expertise in providing holistic, person-centred care within mental health frameworks, particularly those accustomed to working in collaboration with clinical pathways, would be well-positioned to benefit. As the current provider, Look Ahead Care and Support Service, continues to deliver satisfactory services, similar organisations capable of offering high-quality and integrated care solutions stand to gain from contracts such as this, potentially expanding their service offerings and client base in the public health sector.

How relevant is this notice?

Notice Information

Notice Title

Tower Hamlets Rehabilitation and Crisis Service

Notice Description

The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital. This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.

Lot Information

Lot 1

This service is to provide a Crisis and Rehabilitation Service to Tower Hamlets for a value of PS3,954,447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030 will have a total additional value of PS2,683,298. The current provider of the Service is meeting the contractual requirements to a satisfactory level and the intention is to award the providers the contract following PSR Direct Award C as there is no change to the contract terms. Contract award is from 6th August 2025.

Options: The contract has the option of a two year extension to 31st March 2030.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 5th August 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0564b0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046585-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312500 - Rehabilitation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,954,447 £1M-£10M

Notice Dates

Publication Date
6 Aug 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jun 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST LONDON INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
hub.queries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E15 1DA
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI42 Tower Hamlets

Local Authority
Newham
Electoral Ward
Stratford
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

LOOK AHEAD CARE AND SUPPORT SERVICE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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