Housing with Care Transformation Norfolk

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05650d-2025-10-31T11:17:29Z",
    "date": "2025-10-31T11:17:29Z",
    "ocid": "ocds-h6vhtk-05650d",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDYH-3246-XWTR",
            "name": "Norfolk County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDYH-3246-XWTR"
            },
            "address": {
                "streetAddress": "County Hall, Martineau Lane",
                "locality": "Norwich",
                "postalCode": "NR1 2DH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "email": "sourcingteam@norfolk.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDYH-3246-XWTR",
        "name": "Norfolk County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "There will be two Market Engagement sessions held, whereby providers will have the opportunity to help shape the service offer: Market engagement 1: Design & Refine Session (31st July 2025 12 pm-1 pm) This event is for care providers who might be interested in tendering for Housing with Care schemes and will be supported by relevant representatives from Adult Social Care, where we will share the current service model and an opportunity for the market to provide feedback that may refine the proposed service model. Market engagement 2: Service Proposition and readiness to tender (TBD early September 2025) Discussion points: * Context & Service Proposition * Procurement Information * Questions & Answers * Final Feedback Opportunity Interested parties will need to register their interest for the market engagement on In-Tend and a separate invite will be sent. Applicants must first be registered on https://in-tendhost.co.uk/norfolkcc (https://in-tendhost.co.uk/norfolkcc) Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles (https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfile). Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest'. Please then use the correspondence facility to let us know the email addresses of those interested in attending a market engagement session(s). The procurement, once issued, will also be managed via In-Tend.",
                "dueDate": "2025-09-06T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "042578-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/042578-2025",
                "datePublished": "2025-07-24T09:21:11+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "NCCT43238",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Housing with Care Transformation Norfolk",
        "description": "Norfolk County Council is seeking to award five contracts for Housing with Care services. Each Lot will comprise a number of Housing with Care schemes.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85310000",
                        "description": "Social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH15",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH17",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH15",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85310000",
                        "description": "Social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH15",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85310000",
                        "description": "Social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH15",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85310000",
                        "description": "Social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH16",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "4"
            },
            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85310000",
                        "description": "Social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH17",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "5"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-26T00:00:00+01:00",
                    "endDate": "2031-06-25T23:59:59+01:00",
                    "maxExtentDate": "2033-06-25T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "title": "Norwich",
                "description": "This Lot consists of four schemes that require Housing with Care provision located within the city of Norwich. These are:- Barley Court Dell Rose Court Harriet Court The Meadows",
                "value": {
                    "amountGross": 48936686,
                    "amount": 40780572,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Staffing",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality and Innovation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Managing Unplanned Care",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Community and Engagement",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Invitation to Tender contains the details for legal and financial capacity. Insurances are not required before contract award and neither are audited accounts."
                        }
                    ]
                },
                "renewal": {
                    "description": "One contract extension period of 48 months."
                }
            },
            {
                "id": "2",
                "title": "Norwich and North",
                "description": "This Lot comprises of two Schemes that require Housing with Care provision North of Norwich. These are:- Green Lane View Redmayne View",
                "status": "active",
                "value": {
                    "amountGross": 11935719,
                    "amount": 9946433,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Staffing",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality and Innovation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Managing Unplanned Care",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Community and Engagement",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Invitation to Tender contains the details for legal and financial capacity. Insurances are not required before contract award and neither are audited accounts."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-26T00:00:00+01:00",
                    "endDate": "2031-06-25T23:59:59+01:00",
                    "maxExtentDate": "2033-06-25T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "One contract extension period of 48 months."
                }
            },
            {
                "id": "3",
                "title": "North and East Norfolk (Coastal)",
                "description": "This Lot comprises of four schemes require Housing with Care Provision in the North and East Coastal region of Norfolk. These are:- Addison Road and St. Augustine's Place Benjamin Court Lloyd Court The Lawns",
                "status": "active",
                "value": {
                    "amountGross": 25122417,
                    "amount": 20935348,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Staffing",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality and Innovation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Managing Unplanned Care",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Community and Engagement",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Invitation to Tender contains the details for legal and financial capacity. Insurances are not required before contract award and neither are audited accounts."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-26T00:00:00+01:00",
                    "endDate": "2031-06-25T23:59:59+01:00",
                    "maxExtentDate": "2033-06-25T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "One contract extension period of 48 months."
                }
            },
            {
                "id": "4",
                "title": "West Norfolk",
                "description": "This Lot comprises of two schemes that require Housing with Care provision in the West of Norfolk. These are:- Lisbon Court Oakes Court",
                "status": "active",
                "value": {
                    "amountGross": 15470678,
                    "amount": 12892232,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Staffing",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality and Innovation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Managing Unplanned Care",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Community and Engagement",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Invitation to Tender contains the details for legal and financial capacity. Insurances are not required before contract award and neither are audited accounts."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-26T00:00:00+01:00",
                    "endDate": "2031-06-25T23:59:59+01:00",
                    "maxExtentDate": "2033-06-25T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "One contract extension period of 48 months."
                }
            },
            {
                "id": "5",
                "title": "South Norfolk",
                "description": "This Lot comprises of three Housing with Care schemes that require care provision in the South of Norfolk. These are:- Laburnum Grove Robert Kett Court Weavers Court",
                "status": "active",
                "value": {
                    "amountGross": 24644168,
                    "amount": 20536807,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Staffing",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality and Innovation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Managing Unplanned Care",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Community and Engagement",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "numbers": [
                                {
                                    "number": 16,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "The Invitation to Tender contains the details for legal and financial capacity. Insurances are not required before contract award and neither are audited accounts."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-26T00:00:00+01:00",
                    "endDate": "2031-06-25T23:59:59+01:00",
                    "maxExtentDate": "2033-06-25T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "One contract extension period of 48 months."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-09-22T23:59:59+01:00"
        },
        "status": "active",
        "value": {
            "amountGross": 126109668,
            "amount": 105091392,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA",
            "CPTPP"
        ],
        "submissionMethodDetails": "This procurement will be managed electronically via the Council's eProcurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Clarifications must be raised through the in-tend platform, and responses to clarification questions will be published on the in-tend platform. Clarifications will not be answered by email. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/Registration and https://in-tendhost.co.uk/norfolkcc/aspx/Help. You will be able to see the procurement project under the 'Tenders' section and when registered and logged in will be able to 'Express an Interest' to view the associated documentation. In order to view clarifications, you must be logged in. If you have any problems using the system you can find information under the 'Help' section of the website at https://in-tendhost.co.uk/norfolkcc/aspx/Help. If you have any technical problems with accessing in-tend, you can contact the In-tend support team by phoning +44 (0) 114 407 0065 or emailing support@in-tend.co.uk.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-12-15T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2025-12-04T12:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-02-06T23:59:59Z"
        },
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 2,
            "awardCriteriaDetails": "The council reserves the right to increase the number of contracts awarded to one provider in excess of 2 to ensure full coverage of the service."
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "A-6978",
                "documentType": "biddingDocuments",
                "description": "Appendix 5 to the Invitation to Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6978",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "A-6979",
                "documentType": "biddingDocuments",
                "description": "To be signed to obtain TUPE",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6979",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "A-6980",
                "documentType": "biddingDocuments",
                "description": "Appendix 6 to the Invitation to Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6980",
                "format": "application/msword"
            },
            {
                "id": "A-6981",
                "documentType": "biddingDocuments",
                "description": "Pricing Form",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6981",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "A-6982",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6982",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "A-6983",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6983",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "A-6986",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6986",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "070019-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/070019-2025",
                "datePublished": "2025-10-31T11:17:29Z",
                "format": "text/html"
            }
        ],
        "riskDetails": "Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries. Bidders should note that that the contract values in this notice are estimate as payment will be on actuals delivered. Therefore the value could increase or decrease depending on the needs of those living in the accommodation. The figures in this notice do not include any uplifts to price during the life of the contract."
    },
    "language": "en"
}