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Southwark Wellbeing Hub

NHS South East London Integrated Care Board

This public procurement record has 6 releases in its history.

Award

23 Mar 2026 at 12:47

UK6 - Contract Award Notice
TenderUpdate

27 Oct 2025 at 16:02

UK4 - Tender Notice
Tender

27 Oct 2025 at 15:52

UK4 - Tender Notice
PlanningUpdate

05 Sep 2025 at 16:12

UK2 - Preliminary Market Engagement Notice
Planning

05 Sep 2025 at 15:34

UK2 - Preliminary Market Engagement Notice
Planning

24 Jul 2025 at 12:41

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process for the Southwark Wellbeing Hub, managed by the NHS South East London Integrated Care Board, has reached the award stage. This tender aims to commission a borough-wide mental health and wellbeing support service in Southwark, London, UK. It falls under the 'Community health services' category and involves the collaboration of Southwark Council. The procurement is managed by the NHS London Commercial Hub using an open procedure under the Procurement Act 2023. The contract was awarded to South East London Mind Limited on 12 March 2026, with a commencement date of 1 July 2026, for an initial three-year term, potentially extending to five years. The total contract value is £3,755,728, and it's aligned with borough transformation programmes, integrating neighbourhood teams and adult social care.

The tender presents significant opportunities for growth, especially for voluntary and community sector organisations, NHS providers, social enterprises, and consortia that have experience in delivering mental health services. Businesses can benefit from the ringfenced funding for culturally competent counselling, subcontracting to grassroots organisations, and participating in a multidisciplinary workforce. The service model includes a hub-and-spoke structure with multiple satellite sites, encouraging partnerships that support adult residents with mental health needs. This tender suits providers with strong governance, safeguarding, multi-site delivery capabilities, and commitment to equity and anti-racist practice. The competitive lead provider model promotes innovative service delivery and community engagement, offering business growth through robust collaboration.

How relevant is this notice?

Notice Information

Notice Title

Southwark Wellbeing Hub

Notice Description

Overview Southwark Council and NHS South East London ICB are seeking a lead provider to deliver the Southwark Wellbeing Hub, a borough-wide mental health and wellbeing support service. The Southwark Wellbeing Hub is a key part of Southwark's integrated care system, offering accessible, culturally competent, and community-led support to adult residents experiencing low to moderate mental health needs. The recommissioned service will operate across a physical hub in the Southwark Resource Centre, multiple satellite 'spoke sites', and outreach settings. The service will deliver six core work packages: 1. Information, Advice and Guidance (IAG) 2. Group Work 3. Peer Support 4. One-to-One Support (including specialist roles) 5. Front Door to Adult Social Care 6. Bespoke Counselling Intervention for Global Majority Communities Key features: * Hub-and-spoke model based at Southwark Resource Centre with satellite delivery across five neighbourhoods. * Multidisciplinary workforce including specialist keyworkers and counsellors. * Subcontracting encouraged to grassroots and community organisations. * Ringfenced funding of PS100,000-PS120,000 per annum for culturally competent counselling for global majority communities. * Integration with borough transformation programmes, including Integrated Neighbourhood Teams (INTs), SLAM's Community Care Development, and Adult Social Care. * Robust CRM and outcome monitoring aligned with KPIs. Eligibility to tender: This opportunity is open to: * Voluntary and community sector organisations * NHS and statutory providers * Social enterprises * Consortia or partnerships (with a designated lead provider) Providers must demonstrate: * Experience in delivering mental health and wellbeing services * Commitment to equity, inclusion, and anti-racist practice * Capacity to manage subcontracting and multi-site delivery * Strong governance, safeguarding, and data systems Contract Value Annual contract Value - PS751,146 Contract Value over three years - PS2,253,437 Contract Value over five years - PS3,755,728 Please note that the financial envelope is inclusive of all costs (contract is exempt from VAT). Procurement process The procurement will follow a competitive process under the Procurement Act 2023, using a lead provider model. The Invitation to Tender questions will assess service model, mobilisation, workforce, community partnerships, outcome monitoring, and social value. Shortlisted bidders will be invited to present to a panel of professionals and/or experts by experience. The Procurement is being managed by the NHS London Commercial Hub (NHS LCH) hosted by NEL ICB, on behalf of the Authority, in connection with a competitive tendering procedure via an "open procedure" under the Procurement Act 2023 ("the Regulation").

Lot Information

Lot 1

Renewal: The Contract will commence on 01 June 2026 for an initial period of three years. The Contract may be extended for an additional period of one year and a further one year at the sole discretion of the Authority (3 + 1 + 1 years in total).

Planning Information

For details of the engagement process, please refer to the procurement description.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05655e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026245-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
£3,755,728 £1M-£10M
Lots Value
£3,755,728 £1M-£10M
Awards Value
£3,755,728 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20265 months ago
Submission Deadline
5 Dec 2025Expired
Future Notice Date
30 Sep 2025Expired
Award Date
12 Mar 20265 months ago
Contract Period
1 Jul 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS South East London Integrated Care Board
Additional Buyers

Southwark Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2TZ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI44 Lewisham and Southwark
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

SOUTH EAST LONDON MIND LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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