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Travel Management Solutions

Kent County Council (t/a Procurement Services)

This public procurement record has 2 releases in its history.

TenderCancellation

12 Aug 2026 at 09:32

UK12 - Procurement Termination Notice
Planning

29 Jul 2025 at 19:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Kent County Council, trading as Procurement Services, sought a travel management solutions framework for public sector customers. The requirement covers researching, booking and managing travel, with accommodation, air travel, rail travel and venue sourcing as essential services. Additional support may include airport lounges, coach and ferry travel, currency exchange, delegate and attendee management, event planning and delivery, parking, car hire, taxi transfers, visas and passport services, special assistance, VIP services, technical setup, marketing, communications, and pre- and post-event support. The work is intended to support public sector customers using a broad range of business travel and event-related services. The main service category is travel management and business travel services.

The procurement reached tender: the buyer invited suppliers to submit offers for a single-lot framework. It was above-threshold and had an estimated value of £500,000,000 excluding VAT, or £600,000,000 including VAT. The planned contract period was 1 October 2025 to 30 September 2029. The tender was subsequently withdrawn and the award process cancelled. The buyer stated that discrepancies in Annex H meant bids could not be evaluated fairly and consistently, so the procurement was discontinued to uphold transparency, fairness and compliance with the Procurement Act 2023. The buyer said it intended to retender the opportunity, beginning with preliminary market engagement later in the year. No tender or enquiry deadline is included here.

This opportunity suited established travel management companies, business travel agencies and specialist providers able to deliver a coordinated, multi-modal travel service for public sector customers. Suppliers needed to provide accommodation, air and rail bookings and venue sourcing, while a broader service offer would support events, delegates, transfers, parking, vehicle hire, passenger assistance, visas and VIP travellers. The framework also favoured businesses with the systems and operational capacity to research, book and manage varied travel requirements at scale, including online check-in, seat reservations, technical setup, communications and post-event support. Organisations able to combine core travel booking with event logistics and a reliable network of transport, accommodation and ancillary service partners would have been well placed to compete.

How relevant is this notice?

Notice Information

Notice Title

Travel Management Solutions

Notice Description

Procurement Services are looking to create a framework that will provide public sector customers with a range of travel solutions enabling them to research, book, and manage all their travel requirements along with any additional supporting services they require. Suppliers must be able to offer the following Services as a minimum: *Accommodation Booking *Air Travel *Rail Travel *Venue Sourcing In addition to offering the above essential services, customers may require additional services including, but not limited to: *Airport lounge access *Coach travel *Currency exchange *Delegate management and support *Event co-ordination and execution *Event planning and logistical support *Ferry services *Guest and attendee management *Inflight meals *Marketing and communication *Online check-in *Post-event support *Pre-event support *Seat reservations *Sourcing and booking parking at airports, railway stations and ferry ports *Sourcing and booking rental cars *Sourcing and booking taxi transfers *Special assistance *Technical setup *Travel visas and passport services *VIP services For more information about this opportunity, please visit the Delta eSourcing portal at: https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Supporting-and-auxiliary-transport-services%3B-travel-agencies-services./XX4276B7VT To respond to this opportunity, please click here: https://csg.delta-esourcing.com/respond/XX4276B7VT

Planning Information

This preliminary market engagement is conducted in accordance with Sections 16 and 17 of the Procurement Act 2023. Its purpose is to inform and shape the upcoming procurement process by engaging with the market in a fair, transparent, and non-discriminatory manner. This notice is issued to: Invite suppliers to participate in pre-market engagement The purpose of this engagement is to: Understand market capability and capacity Inform the development of the specification and pricing mechanism Explore innovative solutions Identify potential risks and delivery models Encourage feedback on existing framework Suppliers are invited to participate in the following activities: Online questionnaire How to participate: Please contact us via the Delta portal messaging service to register your interest in participation of this preliminary engagement notice. Participation is voluntary and will not affect future tender opportunities. All information shared during this engagement will be made available to all interested suppliers to ensure fairness. This is not a call for competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05687d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076517-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

63000000 - Supporting and auxiliary transport services; travel agencies services

63515000 - Travel services

63516000 - Travel management services

79997000 - Business travel services

Notice Value(s)

Tender Value
£500,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
8 Aug 2025Expired
Award Date
Not specified
Contract Period
1 Oct 2025 - 30 Sep 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Withdrawn
Lots Status
Withdrawn
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kent County Council (t/a Procurement Services)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MALLING
Postcode
ME19 4YT
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
Not specified
Local Authority
Tonbridge and Malling
Electoral Ward
Kings Hill
Westminster Constituency
Maidstone and Malling

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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