Award

Provision of Care and Support in Extra Care Housing at Castlestead View, Oxenholme, Kendal, LA9 7FY

WESTMORLAND AND FURNESS COUNCIL

This public procurement record has 5 releases in its history.

TenderCancellation

05 Mar 2026 at 12:56

Award

20 Nov 2025 at 16:03

TenderUpdate

13 Aug 2025 at 13:21

Tender

13 Aug 2025 at 10:37

Planning

01 Aug 2025 at 09:54

Summary of the contracting process

The public procurement process conducted by Westmorland and Furness Council concerns the provision of care and support in Extra Care Housing at Castlestead View, Oxenholme, Kendal. This procurement falls under the industry category of health and social work services and is located within the UK region of Kendal, United Kingdom. Initially started with an open procedure to identify a preferred provider, the tender has reached its award stage, with I CARE (GB) LIMITED selected to deliver services from January 2026 through to January 2028, with an option to extend the contract for an additional 12 months. A recent cancellation notice was published in March 2026, indicating that a contract scheduled for signature was ultimately not signed.

This tender presents business growth opportunities for those in the health and social care industry, particularly providers capable of delivering comprehensive care services that align with the Care Act 2014 requirements. Companies that specialise in adult social care services with the ability to deliver responsive care in Extra Care Housing environments would be well-suited for competing in such a contract. The procurement process saw high interest, with 21 initial bids and 16 reaching the final stage, highlighting the competitive landscape and opportunity for businesses to showcase innovative care solutions within the context of an established extra care model. The scheme includes a variety of facilities and communal areas, increasing the attractiveness of providing services in such a progressive living community.

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How relevant is this notice?

Notice Title

Provision of Care and Support in Extra Care Housing at Castlestead View, Oxenholme, Kendal, LA9 7FY

Notice Description

The council have recently conducted an open procurement for the care and support needs currently delivered within the Extra Care Housing scheme at Castlestead View, Kendal. The range of care and support needs within the scheme aims to reflect a balanced community model of approximately, a third of people with; low care needs 0-7 hours/week, medium care needs 8-14 hours/week and high care needs 15+ hours/week. The service will be accessed by people between the age of 55 and 64 years with an assessed care and support need. The restriction around the age of adults accessing this service is linked to the tenancy age restriction set by the Landlord. The provider selected to deliver the above services will be the Council's preferred provider to deliver formal care and support arrangements (care managed referrals) within the scheme. The Provider shall ensure it delivers the Services at all times in compliance with the Care Act 2014. Furthermore, the Provider shall deliver the Services in a manner that ensures the Council complies with its obligations under the Care Act 2014 so far as such obligations relate to the Services The service shall be delivered in accordance with the service specification provided in the tender process and the requirements set out in the Service Provision Order (SPO) and any other care planning documents provided. Adult Social Care service users in Extra Care Housing retain the right to choose self-directed support for alternative provision via a Direct Payment or Individual Service Fund, in order to fulfil their care and support requirements. It is envisaged that the selected provider would be the natural choice of provider (preferred provider) but individuals are free to choose alternative provision. The Scheme: Castlestead View 104 self-contained units consisting of: a. 46 x 2 bedroom units shared ownership b. 20 x 1 bedroom rental units c. 14 x 2 bedroom rental units d. 24 x Bungalow units shared ownership Range of Facilities: Resident Lounge, Restaurant Laundry Room Hairdresser Buggy store Assisted bathing Staff offices plus an Alarm Call System Car park Guest Suite Communal gardens Office Accommodation The Scheme is owned and managed by Housing 21. The Landlord has agreed access to their premises and use of some facilities at Castlestead View to the successful bidder .

Planning Information

Engagement Session for Providers of Support and Care in Extra Care Housing Monday 21st July 2025 16:00 - 17:00 (via Microsoft Teams) Westmorland and Furness Council is looking to engage with existing and potential day opportunities providers to discuss the forthcoming of care and support contracts in 2 extra care housing schemes in Westmorland and Furness: Castlestead View, Kendal and Newton House, Penrith. The purpose of this event is to: • provide information about the two extra care housing schemes • discuss the service specification and proposed Key Performance Indicators • provide details of the timeline for the forthcoming tenders • allow providers to ask questions Providers are not required to attend to be considered for the tender process but those attending should find the event beneficial, as it will outline the two extra care housing schemes, the proposed service specification and provide insight and information regarding the procurement process to be undertaken. If you would like to join the meeting please send an email request for the meeting invite, by 12 noon Monday 21st July to: commissioning.waf@cumbria.gov.uk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056b0f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019901-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£768,189 £500K-£1M
Lots Value
£768,189 £500K-£1M
Awards Value
£872,514 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 20261 months ago
Submission Deadline
15 Sep 2025Expired
Future Notice Date
Not specified
Award Date
7 Nov 20255 months ago
Contract Period
10 Jan 2026 - 9 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Cancelled

Contracting Authority (Buyer)

Main Buyer
WESTMORLAND AND FURNESS COUNCIL
Additional Buyers

MISSING

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KENDAL
Postcode
LA9 4DQ
Post Town
Lancaster
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD14 Westmorland and Furness
Delivery Location
TLD12 East Cumbria

Local Authority
Westmorland and Furness
Electoral Ward
Kendal Strickland and Fell
Westminster Constituency
Westmorland and Lonsdale

Supplier Information

Number of Suppliers
1
Supplier Name

I CARE (GB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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