Tender

NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation

NHS DEVON INTEGRATED CARE BOARD (ICB)

This public procurement record has 2 releases in its history.

Tender

30 Sep 2025 at 13:56

Planning

01 Aug 2025 at 14:07

Summary of the contracting process

The NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards are currently in the tender stage for providing Mandatory Dental Services, Urgent Care, and Stabilisation across various regions, including Devon and Cornwall. This process is governed by the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement seeks providers capable of delivering services in eight lots, ranging from Plymouth to various parts of Cornwall, with an annual contract value of up to £71,081,748. Providers are invited to submit their tenders by 12 noon on 28th October 2025. The procurement will employ an open procedure to ensure the identification of the most economically advantageous tender.

This tender represents a significant opportunity for businesses in the dental and healthcare sectors aiming to expand their reach within the public healthcare framework. Businesses with expertise in dental services and the capacity to meet regional healthcare demands, particularly those skilled in urgent care and stabilisation services, stand to benefit. The initiative prioritises accessibility, with a focus on vulnerable groups, thus presenting potential growth for companies invested in community health improvements. Additionally, the lengthy contract terms, with potential extensions, offer substantial and sustained business prospects for successful providers. The competitive process aims to balance quality and cost, favourably positioning businesses that can deliver high-quality services efficiently.

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Notice Title

NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation

Notice Description

NHS Devon and NHS Cornwall & Isles of Scilly (IOS) Integrated Care Boards (ICBs) are seeking providers who have the capability and capacity to deliver Mandatory Dental Services (MDS), Urgent Care and Stabilisation across Devon and Cornwall & IOS. The procurement is divided into the following Lots: Lot 1 - Plymouth South & West: (54,000 UDAs) Lot 2 - Torquay & Paignton: (33,000 UDAs) Lot 3 - Barnstaple, Bideford & Ilfracombe: (22,000 UDAs) Lot 4 - Barnstaple, Exeter, Torbay & Plymouth: Out of Hours (OOH) (5,222 appointments) Lot 5 - Central Cornwall: Truro (18,000 UDAs) Lot 6 - Central Cornwall: Newquay (18,000 UDAs) Lot 7 - West Cornwall (18,000 UDAs) Lot 8 - North & East Cornwall (18,000 UDAs) Bidders can bid for any combination of Lots and don't have to bid for the full UDA value. More information on this and how Lots could be awarded to multiple providers is included in Part C Bid Evaluation of the Invitation to Tender instructions. The aims of this procurement are: * To improve oral and general health by increasing access to NHS dental services. * To ensure equity and consistency of provision, with a focus on vulnerable adults, children, and patients with additional needs (including bariatric access up to 227kg). * To reduce inequalities in access to dental care through targeted services for high-need populations. * To meet the national mandate for urgent dental care by ensuring patients have timely, compassionate access, including via NHS 111 and dental helplines, both within and outside working hours. * To provide equitable, accessible, cost-effective stabilisation services to reduce repeat urgent care attendances and support patients without access to a routine NHS dentist. * To ensure urgent care services are patient-centred, prioritising those in pain or with clinical need, and delivering care in the right place at the right time. * To refer patients to other NHS services as appropriate, in line with local protocols and guidance. * To promote overall health and wellbeing in line with Making Every Contact Count. The Contracts will be for an initial term of 7 years with an option to extend for a further 2 years at the sole discretion of the Commissioner. The UDA rate for this procurement will be PS40 and the maximum annual contract values are as follows: Lot 1 - Plymouth South & West: PS2,160,000 Lot 2 - Torquay & Paignton: PS1,320,000 Lot 3 - Barnstaple, Bideford & Ilfracombe: PS880,000 Lot 4 - Barnstaple, Exeter, Torbay & Plymouth - Out of Hours: PS657,972 Lot 5 - Central Cornwall - Truro: PS720,000 Lot 6 - Central Cornwall - Newquay: PS720,000 Lot 7 - West Cornwall (exact locations to be confirmed): PS720,000 Lot 8 - North & East Cornwall (exact locations to be confirmed): PS720,000 The Commissioner will be contracting for the services using the Standard clauses for a Personal Dental Services (PDS) agreement. Successful providers have the right to request a conversion from Personal Dental Services (PDS) to General Dental Services (GDS) contract after 3 years of the initial contract term. Interested parties who wish to take part in the procurement are invited to take part in an Invitation to Tender (ITT) process, based on the competitive (open) procedure and designed to identify the most economically advantageous tender and therefore determine the incoming provider. All ITT responses must be returned by 12 noon on 28th October 2025, at the latest. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Information

Plymouth, South & West

Lot 1 covers Plymouth South & West. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value during the initial term is PS15,120,000 The maximum contract value including the optional 2-year extension is PS19,440,000 The maximum annual UDA is 54,000 but this may be split across multiple providers if necessary .

Renewal: Subject to renewal at the end of the initial contract term

Torquay & Paignton

Lot 2 covers Torquay and Paignton. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value of the initial 7-year term is PS9,240,000 The maximum contract value including the optional 2-year extension is PS11,880,000 The maximum annual UDA is 33,000 but this may be split across multiple suppliers if necessary.

Renewal: Subject to renewal at the end of the initial contract term

Barnstaple, Bideford & Ilfracombe

Lot 3 covers Barnstaple, Bideford & Ilfracombe. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value of the initial 7-year term is PS6,160,000 The maximum contract value including the optional 2-year extension is PS7,920,000 The maximum annual UDA is 22,000 but this may be split across multiple suppliers if necessary.

Renewal: Subject to renewal at the end of the initial contract term

Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH)

Lot 4 covers Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH). Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value of the initial 7-year term is PS4,605,804 The maximum contract value including the optional 2-year extension is PS5,921,748. This lot is to cover 5,222 OOH appointments per year.

Renewal: Subject to renewal at the end of the initial contract term

Central Cornwall: Truro

Lot 5 covers Central Cornwall: Truro. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value for the 7-year initial term is PS5,040,000 The maximum contract value including the optional 2-year extension is PS6,480,000 The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.

Renewal: Subject to renewal at the end of the initial contract term

Central Cornwall: Newquay

Lot 5 covers Central Cornwall: Newquay. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value for the initial 7-year term is PS5,040,000 The maximum contract value including the optional 2-year extension is PS6,480,000 The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.

Renewal: Subject to renewal at the end of the initial contract term

West Cornwall

Lot 5 covers West Cornwall. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value for the initial 7-year term is PS5,040,000 The maximum contract value including the optional 2-year extension is PS6,480,000 The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.

Renewal: Subject to renewal at the end of the initial contract term

North & East Cornwall

Lot 5 covers North & East Cornwall. Please refer to the lot data sheet included within the tender documents for more information. The maximum contract value for the initial 7-year term is PS5,040,000 The maximum contract value including the optional 2-year extension is PS6,480,000 The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.

Renewal: Subject to renewal at the end of the initial contract term

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056b84
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060943-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85130000 - Dental practice and related services

Notice Value(s)

Tender Value
£71,081,748 £10M-£100M
Lots Value
£71,081,748 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20254 months ago
Submission Deadline
28 Oct 2025Expired
Future Notice Date
31 Aug 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Re-procurement at the end of the contract term

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD (ICB)
Additional Buyers

NHS CORNWALL AND ISLES OF SCILLY ICB

NHS CORNWALL AND ISLES OF SCILLY INTEGRATED CARE BOARD (ICB)

NHS DEVON ICB

Contact Name
Not specified
Contact Email
scwcsu.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
DEVON
Postcode
PL6 5FL
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK3 Cornwall and Isles of Scilly, TLK30 Cornwall and Isles of Scilly, TLK4 Devon, TLK41 Plymouth, TLK42 Torbay, TLK43 Devon CC

Local Authority
Cornwall
Electoral Ward
Lanivet, Blisland & Bodmin St Lawrence
Westminster Constituency
North Cornwall

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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