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Community Equipment Services

London Borough of Richmond Upon Thames

This public procurement record has 4 releases in its history.

ContractAmendment

24 Jul 2026 at 15:29

UK10 - Contract Change Notice
Award

01 Aug 2025 at 21:35

UK7 - Contract Details Notice
Award

01 Aug 2025 at 21:29

UK6 - Contract Award Notice
Award

01 Aug 2025 at 21:10

UK5 - Transparency Notice
Summary of the contracting process

The London Borough of Richmond upon Thames procured community equipment services for people requiring social care support. The requirement covers the provision of equipment, including emergency equipment, alongside the arrangements needed to support an orderly transition from the previous provider. The service relates to outpatient care and social work services, both with and without accommodation, and broader social services. Delivery is in the London Borough of Richmond upon Thames. The contract is for one service lot, and the procurement was identified as suitable for voluntary, community and social enterprise organisations. The buyer is the London Borough of Richmond upon Thames, based in Twickenham. This is a service requirement rather than a supply-only purchase, with an emphasis on continuity of equipment provision and managed service transition.

The procurement is complete and was awarded directly to PROVIDE EQUIPMENT HUB LIMITED. The direct award was made on 1 August 2025 under an urgency rationale: the incumbent contractor was imminently entering liquidation, creating a need for emergency provision and an orderly transition. The award and contract value is £2.1 million gross. The contract was signed on 1 August 2025 and runs from 1 August 2025 to 31 July 2026, with an extension available to 31 July 2028. The award is above the relevant threshold and falls under the light-touch regime. There is one completed lot. The published data identifies the procurement route and urgency basis rather than a competitive evaluation model. The supplier selected was PROVIDE EQUIPMENT HUB LIMITED.

This award indicates demand from Richmond upon Thames for a provider capable of delivering community equipment services in an emergency and maintaining continuity when an existing contractor fails. A credible future competitor would need operational capacity to supply and manage equipment for social care users, respond quickly to urgent requirements, and support a controlled handover between providers. Experience across outpatient care, social work and wider social services would be relevant to the service scope. The requirement is suitable for voluntary, community and social enterprise organisations, so organisations with that status may be well placed to demonstrate alignment with the buyer’s service model. Suppliers should also be able to operate in a restricted market where continuity, resilience and transition planning are important alongside routine equipment provision.

How relevant is this notice?

Notice Information

Notice Title

Community Equipment Services

Notice Description

Direct Award for the contract of Equipment Services, The Council needs to make arrangements for emergency provision due to the imminent liquidation of the current contractor. These arrangements will allow for immediate equipment provision as well as creating the opportunity for an orderly transition from the current provider as appropriate. Current spend PS2.1 million per annum

Procurement Information

The Council needs to make arrangements for emergency provision due to the imminent liquidation of the current contractor. These arrangements will allow for immediate equipment provision as well as creating the opportunity for an orderly transition from the current provider as appropriate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056bda
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070406-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK10 - Contract Change Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85112200 - Outpatient care services

85311000 - Social work services with accommodation

85312000 - Social work services without accommodation

85320000 - Social services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,100,000 £1M-£10M
Contracts Value
£2,100,000 £1M-£10M

Notice Dates

Publication Date
24 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Aug 20251 years ago
Contract Period
1 Aug 2025 - 31 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Richmond Upon Thames
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TWICKEHAM
Postcode
TW1 3BZ
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Twickenham Riverside
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

PROVIDE EQUIPMENT HUB LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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