Award

Telephone fundraising software (MOLE)

THE OPEN UNIVERSITY

This public procurement record has 1 release in its history.

Award

04 Aug 2025 at 09:25

Summary of the contracting process

The Open University, a public authority operating under sub-central government classifications, has completed the tender process for procuring telephone fundraising software branded as MOLE. The procurement pertains to the education sector, specifically for IT services including consulting, software development, internet, and support. Soliciting bids from suppliers, this tender was positioned under a below-threshold procurement method at their Walton Hall office in Milton Keynes, UK. Leading the project was Buffalo, a large-scale supplier, securing the contract from 1 August 2025 to 31 August 2028, with a gross value of £583,416 inclusive of VAT. This contract was officially signed on 24 July 2025, marking its active status.

This project presents opportunities for growth within the tech and education industries, especially for businesses specialising in IT services such as software development. Companies with expertise in offering market-leading calling solutions and possessing experience in working with educational telephone fundraising campaigns will find particular alignment with this tender. The completion of this procurement phase opens room for interested businesses to consider future collaborations with The Open University, which may seek further enhancements or complementary solutions to support their fundraising activities.

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Notice Title

Telephone fundraising software (MOLE)

Notice Description

Telephone fundraising software (MOLE) - market leading calling software for the education sector for use on educational telephone fundraising campaigns. 58,341.60 inc VAT

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056c05
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045518-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£48,618 Under £100K

Notice Dates

Publication Date
4 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jul 20257 months ago
Contract Period
31 Jul 2025 - 31 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE OPEN UNIVERSITY
Contact Name
Not specified
Contact Email
finance-tenders@open.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
MILTON KEYNES
Postcode
MK7 6AA
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
Not specified

Local Authority
Milton Keynes
Electoral Ward
Monkston
Westminster Constituency
Milton Keynes Central

Supplier Information

Number of Suppliers
1
Supplier Name

BUFFALO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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