Tender

Retail catering and retail outlet concession

HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST

This public procurement record has 2 releases in its history.

Tender

05 Dec 2025 at 15:15

Planning

06 Aug 2025 at 09:42

Summary of the contracting process

The Hull University Teaching Hospitals NHS Trust is inviting tenders for the operation and management of retail catering units at Hull Royal Infirmary and Castle Hill Hospital, located in the region UKE, United Kingdom. This procurement process, categorised under catering and retail trade services, is currently in the tender stage, with submissions accepted through an open procedure via the Atamis portal until 28 January 2026. The aim is to find suppliers who can deliver high-quality, innovative, and customer-focused services to enhance patient and visitor experiences at these hospitals, with the award expected by 9 February 2026, and contracts commencing from 1 March 2026 for a duration of ten years.

The tender presents substantial growth opportunities for businesses in the retail and catering sectors, particularly those adept at implementing innovative solutions to improve operational efficiency and customer satisfaction. Businesses that can forge a reputable alignment with the NHS, gain access to a broad and diverse customer base, and benefit from a stable partnership for revenue generation are well-positioned to compete. Collaboration with HUTH will enable businesses to explore new avenues of growth, leveraging the NHS's trusted reputation and engaging closely with its dedicated team for service delivery excellence.

How relevant is this notice?

Notice Information

Notice Title

Retail catering and retail outlet concession

Notice Description

HUTH is seeking innovative and experienced suppliers to manage and operate our retail catering units at Hull Royal Infirmary and Castle Hill Hospital. Our goal is to provide high-quality, cost-effective, and customer-focused services that meet the diverse needs of our hospital community. The successful supplier will have the opportunity to: Enhance Customer Experience: Develop and deliver a modern, engaging, and efficient retail catering service that enhances the overall experience for our patients, staff, and visitors. Drive Innovation: Implement innovative solutions and best practices in retail catering to improve service delivery, increase customer satisfaction, and drive operational efficiency. Collaborate with the NHS: Partner with a prestigious NHS Trust and contribute to the well-being of our community by providing high-quality catering services. Achieve Financial Success: Benefit from a stable and supportive partnership with the NHS, with opportunities for revenue generation and business growth. Partnering with HUTH offers numerous benefits including: Reputation and Trust: Align your brand with the trusted and respected NHS, enhancing your reputation and credibility in the market. Access to a Large Customer Base: Serve a diverse and extensive customer base, including patients, staff, and visitors, ensuring a steady stream of business. Support and Collaboration: Work closely with HUTH's dedicated team, benefiting from their expertise, support, and collaborative approach to service delivery. Opportunities for Growth: Leverage the partnership to explore new business opportunities, expand your service offerings, and achieve long-term growth.

Lot Information

Hull Royal Infirmary

Services at Hull Royal Infirmary site.

Castle Hill Hospital

Services at Castle Hill Hospital site.

Hull Royal Infirmary and Castle Hill Hospital

Services to Hull Royal Infirmary and Castle Hill Hospital.

Retail Shop at Castle Hill Hospital

Retail Shop to be located at Castle Hill Hospital

Planning Information

We invite interested suppliers to participate in this pre-tender market engagement process. This is an excellent opportunity to understand our requirements, share your ideas, and explore potential collaboration. To express your interest and receive further information, please contact me directly at paul.horsefield1@nhs.net We look forward to hearing from you and exploring how we can work together to deliver exceptional retail catering services at Hull University Teaching Hospitals NHS Trust.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058235
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080257-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services


CPV Codes

55520000 - Catering services

55900000 - Retail trade services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20252 days ago
Submission Deadline
28 Jan 20262 months to go
Future Notice Date
3 Nov 2025Expired
Award Date
Not specified
Contract Period
1 Mar 2026 - 28 Feb 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST
Contact Name
Not specified
Contact Email
emile.allen1@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
HULL
Postcode
HU3 2JZ
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE Yorkshire and The Humber, TLE11 Kingston upon Hull, City of

Local Authority
Kingston upon Hull, City of
Electoral Ward
Central
Westminster Constituency
Kingston upon Hull North and Cottingham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-058235-2025-12-05T15:15:25Z",
    "date": "2025-12-05T15:15:25Z",
    "ocid": "ocds-h6vhtk-058235",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-NHS-RWA",
            "name": "HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "RWA"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PHNT-9958-NGDZ"
                }
            ],
            "address": {
                "streetAddress": "Hull Royal Infirmary, Anlaby Road",
                "locality": "Hull",
                "postalCode": "HU3 2JZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE11"
            },
            "contactPoint": {
                "email": "Emile.allen1@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ],
                "url": "https://www.hull.nhs.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-RWA",
        "name": "HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "We invite interested suppliers to participate in this pre-tender market engagement process. This is an excellent opportunity to understand our requirements, share your ideas, and explore potential collaboration. To express your interest and receive further information, please contact me directly at paul.horsefield1@nhs.net We look forward to hearing from you and exploring how we can work together to deliver exceptional retail catering services at Hull University Teaching Hospitals NHS Trust.",
                "dueDate": "2025-09-17T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "046412-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/046412-2025",
                "datePublished": "2025-08-06T10:42:08+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C398391",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Retail catering and retail outlet concession",
        "description": "HUTH is seeking innovative and experienced suppliers to manage and operate our retail catering units at Hull Royal Infirmary and Castle Hill Hospital. Our goal is to provide high-quality, cost-effective, and customer-focused services that meet the diverse needs of our hospital community. The successful supplier will have the opportunity to: Enhance Customer Experience: Develop and deliver a modern, engaging, and efficient retail catering service that enhances the overall experience for our patients, staff, and visitors. Drive Innovation: Implement innovative solutions and best practices in retail catering to improve service delivery, increase customer satisfaction, and drive operational efficiency. Collaborate with the NHS: Partner with a prestigious NHS Trust and contribute to the well-being of our community by providing high-quality catering services. Achieve Financial Success: Benefit from a stable and supportive partnership with the NHS, with opportunities for revenue generation and business growth. Partnering with HUTH offers numerous benefits including: Reputation and Trust: Align your brand with the trusted and respected NHS, enhancing your reputation and credibility in the market. Access to a Large Customer Base: Serve a diverse and extensive customer base, including patients, staff, and visitors, ensuring a steady stream of business. Support and Collaboration: Work closely with HUTH's dedicated team, benefiting from their expertise, support, and collaborative approach to service delivery. Opportunities for Growth: Leverage the partnership to explore new business opportunities, expand your service offerings, and achieve long-term growth.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE11",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "55900000",
                        "description": "Retail trade services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "4"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "concession"
        ],
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-03-01T00:00:00Z",
                    "endDate": "2036-02-28T23:59:59Z"
                },
                "status": "active",
                "title": "Hull Royal Infirmary",
                "description": "Services at Hull Royal Infirmary site.",
                "value": {
                    "amountGross": 0,
                    "amount": 0,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Commercial",
                            "description": "Income from the concession agreement.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "Castle Hill Hospital",
                "description": "Services at Castle Hill Hospital site.",
                "status": "active",
                "value": {
                    "amountGross": 0,
                    "amount": 0,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Commercial",
                            "description": "Income from the concession agreement.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-03-01T00:00:00Z",
                    "endDate": "2036-02-28T23:59:59Z"
                }
            },
            {
                "id": "3",
                "title": "Hull Royal Infirmary and Castle Hill Hospital",
                "description": "Services to Hull Royal Infirmary and Castle Hill Hospital.",
                "status": "active",
                "value": {
                    "amountGross": 0,
                    "amount": 0,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Commercial",
                            "description": "Income from the concession agreement.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-03-01T00:00:00Z",
                    "endDate": "2036-02-28T23:59:59Z"
                }
            },
            {
                "id": "4",
                "title": "Retail Shop at Castle Hill Hospital",
                "description": "Retail Shop to be located at Castle Hill Hospital",
                "status": "active",
                "value": {
                    "amountGross": 0,
                    "amount": 0,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Commercial",
                            "description": "Income from the concession agreement.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-03-01T00:00:00Z",
                    "endDate": "2036-02-28T23:59:59Z"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-03T23:59:59Z"
        },
        "status": "active",
        "value": {
            "amountGross": 0,
            "amount": 0,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "Submission via the Atamis portal https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-01-28T17:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-01-05T17:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-02-09T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "080257-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/080257-2025",
                "datePublished": "2025-12-05T15:15:25Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}