Tender

SENSORY SUPPORT SERVICE

LONDON BOROUGH OF REDBRIDGE

This public procurement record has 1 release in its history.

Tender

18 Aug 2025 at 15:04

Summary of the contracting process

The London Borough of Redbridge has initiated an open tender process for the "Sensory Support Service" aimed at assisting vulnerable residents with sensory needs to maintain their independence within their communities. This procurement, identified as tender DN782348, falls under the service category of health services and is open to bids until 18th September 2025. Located in Ilford, United Kingdom, the procurement process includes a tender period which closes on 18th September 2025, with an award period concluding on 20th October 2025. The service will cover the entire UK region and has a total gross value estimated at £717,350. The legal basis for this procurement is defined under UK legislation 2023/54, and the process includes electronic auction components with submissions required in English.

This procurement offers significant business growth opportunities for companies specialising in health services, particularly those experienced in supporting individuals with sensory impairments. Businesses adept at offering innovative solutions and technologies for assisting individuals who are deaf, hard of hearing, blind, or partially sighted will find this tender particularly attractive. The selection criteria value quality and price at 40% and 60% respectively, and the contract allows for a possible 24-month extension beyond the initial contract period starting on 3rd November 2025 and running until 30th June 2028. Additionally, the contract is suitable for small and medium-sized enterprises, promoting competitive participation across a range of service providers.

How relevant is this notice?

Notice Information

Notice Title

SENSORY SUPPORT SERVICE

Notice Description

This service supports some of our most vulnerable residents enabling them to continue to live in their own home within their communities. As part of the contract the service will be required to support social care workers with cases that involve individuals with sensory needs as a consultation service. The service is provided to make those who are deaf, hard of hearing, blind or partially sighted more independent. If someone is blind/partially sighted, an assessment is done and then training, so service users can use public transport, prepare their own meals and stay in work. For service users who are deaf, they are issued equipment and assisted technology so they're able to live independently.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058a03
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049596-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£597,792 £500K-£1M
Lots Value
£597,792 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20253 months ago
Submission Deadline
18 Sep 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Nov 2025 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF REDBRIDGE
Contact Name
Joseph Uzor
Contact Email
joseph.uzor@walthamforest.gov.uk
Contact Phone
02085545000

Buyer Location

Locality
ILFORD
Postcode
IG1 1NN
Post Town
Ilford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
Not specified

Local Authority
Redbridge
Electoral Ward
Ilford Town
Westminster Constituency
Ilford South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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