This public procurement record has 4 releases in its history.

Award

18 Aug 2026 at 23:33

Award

24 Feb 2026 at 10:01

Tender

28 Oct 2025 at 15:30

Planning

20 Aug 2025 at 09:00

Summary of the contracting process

The University of West London procured an examinations workflow management system for the London College of Music Examinations (LCME). The requirement covers two interlinked systems: an exam management platform and a digital hosting solution. The systems must support the full examination lifecycle, from candidate entry through assessment and award delivery, for LCME’s global user base. Expected workflows include booking, assessment scheduling, certification, reporting, face-to-face examinations, written theory examinations, digital recorded and live examinations, digital theory examinations, publications and customer relationship management. This is a software and related services requirement, classified under software packages and information systems and industry-specific software. Delivery is across the United Kingdom, supporting LCME’s international operations.

The procurement is complete and has been awarded through an open procedure. Five bids were received, with one reaching the final stage. Examtrack Ltd was awarded the contract on 23 February 2026 for £682,715 excluding VAT (£819,258 including VAT). The award standstill period ended on 5 March 2026. The award period runs from 30 March 2026 to 29 March 2031, with two optional 12-month extensions available to 29 March 2033 and future system development work as an option. The signed active contract started on 20 July 2026 and runs to 5 July 2031, with optional extensions to 5 July 2033, at the same stated value. Evaluation weighted commercial terms at 30%, technical compliance at 25%, functional characteristics at 30%, account management and staff experience at 5%, and social value at 10%.

This award demonstrates sustained demand from a specialist education and examinations organisation for configurable SaaS platforms supporting complex, international workflows. A credible future competitor would need to provide an integrated exam management platform and digital hosting solution covering candidate entry, booking, scheduling, assessment, certification, award delivery, publications, reporting and customer relationship management. The service must accommodate face-to-face, written, recorded, live and digital theory examinations, while supporting accessibility, technical and security requirements, implementation, ongoing support and system development. Suppliers should be able to evidence strong functional fit, compliance with detailed technical specifications, effective account management and experienced staff. The opportunity was suitable for small and medium-sized enterprises, and social value formed part of the evaluation.

How relevant is this notice?

Notice Title

Tender for the provision of Examinations Workflow Management System

Notice Description

This opportunity sits within the London College of Music Examinations (LCME). Established in 1887, LCME offer globally recognised qualifications and awards in music, drama, communications and creative media. The current LCME Examination Management System is a comprehensive SaaS platform that supports the following activities via 3 separate systems: - Face to Face Exams - Written Theory Exams - Digital Recorded Exams - Digital Live Exams - Digital Theory Exams - Publications - CRM The system(s) serves a global user base with complex workflows spanning booking, scheduling assessment, certification and reporting. LCME now wish to further streamline and enhance the exam lifecycle and require a system(s) to manage the exam lifecycle from candidate entry through to assessment and award delivery. LCME require a supplier(s) to deliver two interlinked systems: an Exam Management Platform and a Digital Hosting Solution.

Lot Information

Lot LOT-0000

Options: Possible additional software functionality if required

Renewal: 2 x 12 month extensions at the discretion of UWL

Planning Information

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=97250&B= This is not a call for competition. The Engagement process will include discussions with all interested suppliers on LCME’s current operations and high-level requirements, followed by product demonstrations and standardised questions on topic shared below. Sessions may be delivered as one extended meeting or two shorter meetings with key business stakeholders. • Product capability and functional fit • Technical and security considerations • User accessibility • Commercial and licensing model • Implementation and support If you are interested in being part of this Market Engagement, please contact UWL to arrange the session. Please use the messaging function on our eSourcing system EU Supply. Please find the link below: https://uk.eu-supply.com/login.asp?B=uwl Please navigate to the correct project - Market Engagement for the provision of Examinations Workflow Management System Sessions need to have taken place by Friday 5th September

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ae6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078740-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
£682,715 £500K-£1M
Contracts Value
£682,715 £500K-£1M

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
25 Sep 2025Expired
Award Date
23 Feb 20266 months ago
Contract Period
20 Jul 2026 - 5 Jul 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
University of West London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W5 2NU
Postcode Area
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI73 Ealing
Delivery Location
Not specified

Local Authority
Ealing
Electoral Ward
Ealing Broadway
Westminster Constituency
Ealing Central and Acton

Supplier Information

Number of Suppliers
1
Supplier Name

Examtrack Ltd

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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